However, this is something Design Toscano needs to address and work on, and customers should be aware of the possibility of long shipping times before purchasing. They refuse to get back with me! Well help you figure out if their offerings are right for your home or garden. Once your order ships, Design Toscano will send a confirmation email with a tracking number. She writes full-time for Honest Brand Reviews, alongside a variety of copy writing projects for local and international businesses. Worst, rude, unhelpful, uncaring customer service EVER!!! For that reason, it can take a long time to get to you. Tip for consumers:Dont buy from this company. You can purchase this Viking longship model for $90 (discounted from $100). Do not order anything from them. 118 talking about this. So, this Design Toscano review turned to the internet to find out more. Measuring 22 dia. Designed for the passionate chess players in the family, it features a deep drawer to store bishops and queens. Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. Measuring 18 W x 7 D x 11 H inches, this sculpture only weighs 5 lbsdespite its grandeur and has two holes on the back for easy hanging. Wherever they are placed, just make sure that they wont make you jump when arriving home after sundown. .Xmas come and gone my son still didn't get it. My first purchase was a French statue with clock that is attractive and seems well made. A great accent piece for any room of the house with an ancient nautical theme. Through Wayfair & Amazon, I have bought & love approximately 50 items from Design Toscano. The company designs 90% of their decor themselves, and has over 6K products to choose from. We checked out the brands website (designtoscano.com) first, to get a general feel for how their bestsellers are received. Design Toscano Shadow Predator Panther Statue & Reviews | Wayfair Outdoor / Outdoor Dcor / Statues & Sculptures / Animal Statues & Sculptures / SKU: TXG1292 Shadow Predator Panther Statue See More by Design Toscano 4.7 283 Reviews $40 OFF your qualifying first order of $250+1 with a Wayfair credit card Shipping to Boydton - 23917 Add to Cart Bashful and Hopper Garden Bunnies Collection $20.95 - $49.95 Carotene the Bunny Rabbit Garden Statue $35.95 Big Burly Bunnies Rabbit Statues $85.95 - $159.00 The Bunny Den, Garden Rabbit Statues $24.95 - $45.95 This is a multi-location business. BBB Business Profiles generally cover a three-year reporting period. I am a repeat customer of theirs so I would think they would care. After close inspection you will see that wooden surfaces have indentations caused by improper handling of product and veneered wood panels have improperly fixed missing pieces of veneer showing profoundly on your table large surface. for pricing and availability. Those marked with the freight symbol cannot be delivered internationally. Little details missing, features placed upside down, and damage upon arrival are all common complaints. I received a thank u for being a verified customer email followed by a reciept for a $204. BBB is here to help. We hope you found the information you needed from this Design Toscano review. Their headquarters, however, are based in Elk Grove Village, Illinois, so we can assume that the company oversees manufacturing from the US. BBB Business Profiles are subject to change at any time. Which is sad because I am an avid DT fan from Scotland. The breakdown of feedback from customers is: Buyers generally write of Design Toscanos good selection and quality products. Angel statues are revered for their breathtaking presence. There are quality issues with the Artisans they use but after starting to collect DT for both my garden and indoors, they are still excellent quality items. It's as if the material expanded and made the statue split. Overall, weve learned that the products Design Toscano offers are aesthetically pleasing and that they have an extensive range of themes and eras. Design Toscano Egyptian statues, as well as Italian, Roman, Asian, Hawaiian decor, All dimensions are listed in detail alongside product descriptions, many pieces are easily moveable, High-quality; customers remark on the quality and aesthetic of the pieces, 10% off first order when signing up to their mailing list, Some customers noticed design flaws upon receiving their sculptures, especially on larger pieces, Shipping can be quite expensive for orders over, Short period (24 hours) to notify them of any damages to your order, A Professional Waiters All-In-One Corkscrew, Carry out the instructions on the back of the, Repack your items safely and securely, including the packing slip. Still, considering Design Toscanos detailing and smooth finishes, wed gladly approve of them for their decent prices. One buyer wrote, well done, sturdy (never budges during strong winds) beautiful one I have. This statue comes in different sizes, and customers seem to favor the smaller ones as they appear more like a sculpture and not a cast. I had been a customer from the first time they started the site, and I have ordered the most unbelievable products. Throw an unforgettable dinner party with the lavish Sixteenth-Century Italian Replica Globe Bar for $200. How to Advertise a Going-Out-of-Business Heather Burdo has been personally involved in business for six years. this on-line declaration design toscano going out of business pdf as without diculty as evaluation them wherever you are now. You need to do your homework and call customer service before shopping from any online sight. So disappointed.the quality goes down with every purchase. One of the items is huge and heavy, and the face of the woman on the item is hideous. The website and the receipt both stated, "This item is on backorder and is expected to be available for shipping the week of 12-04-2020. Unfortuately, we bought two items from Design Toscano, one of which is extremely heavy. For your protection, returned packages must be insured for the value of your merchandise. The items can be repainted with an acrylic based paint and sealed with a resin safe UV protectant spray." For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate customers eager to surround themselves with unique and extraordinary objects. I recently purchased a dolphin fountain, I did not buy the pump from them but the dolphin came with a hose inside of its head. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround themselves with unique and extraordinary objects. Exceptionally beautiful product. Statues of all designs for your garden and home. I then bought a French style barrel side table, which I like but recently found had a damage on the drawer front. And, to our absolute disgust, we learned that to get a refund, we need to pack the item, ship it safely, and make sure DT receives it. The paint hasn't lasted a full season, and it is my problem to repair. Shipping and handling charges are not refundable if shipment is refused. Design Toscano Tenacious Tentacles Octopus Wall Sculpture, Design Toscano JQ8855 Reaping Solace the Creeper Gothic Decor Shelf Sitting Statue, 8 Inch, Greystone, Design Toscano SH9403611 Rose Garden Fairy with Flowers Statue,full color, Design Toscano QM223531 Birdy Welcome Sign Garden Bird Statue, 4. Therefore, I called them today (12/11/20). Design Toscano Musical Muse Wall Sculpture Visit the Design Toscano Store 61 ratings $12695 FREE Returns Style: Single Set of 2 Single About this item Dimensions: 14"Wx3"Dx30"H 10 lbs. It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. When a company goes out of business, there is usually a sale. I will NEVER again order from Design Toscano. Mother Friedman has a glint in her eye as she twists her braid. They have reduced their range in the uk from 11440 to 7000. I contacted the shipper, Design Toscano, and repeated my name three times, including the spelling. The owners should be ashamed of themselves! Price and other details may vary based on product size and color. The chimney does not fit over the required bulb. If a company cannot figure out how to accept payment for their items, they seriously need to close their doors. Were independently supported by our readers and we may earn a commission when you buy through our links. 13. Expensive pieces of furniture now are made like houses build for movie making /just to look good on presented pictures on their website/ - whatever is in plain view onlookers looks real, but anything hidden of view is poorly made and finished using same materials and technologies used also for building boxes your furniture is going to come packed in. Design Toscano has an endless inventory of products suitable for everyonefrom the light-hearted gardener to the hardcore antiques collector. ).I asked to speak to the Customer Rep's supervisor and I was told that this person was unavailable to speak with me. The company offered me a $75 credit, which I accepted as there was no other option offered. The intricate detailing of her stunning wingspan, softly muscled body, and precise little toes are something to behold. Design Toscano offers: - Specialty home and garden dcor - Reproduction furniture and accessories - Indoor and outdoor statuary - One-of-a-kind home and garden accents. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. Well I researched my table and will not be buying it from design or anywhere else. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products and display them proudly in my home. My order began with a credit card discrepancy. Reference: How Do You Find Stores Going Out of Business? It manufactures and sells statuary, historical reproductions, furniture and home decor. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround themselves with unique and extraordinary objects. This chess table measures 20 sq. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. You unpack it all only to find that the quality is pitifully poor. We bought the Rose Table Lamp, two of them. I am deaf and cannot use the phone, just email, but they were not willing to work with a deaf person. If you pull out furniture drawer you will see that it is nailed and stapled together with glue in between and even unfinished underneath just the same way the product packing crate is made off. Only as a result of my inquiry, I found out that the item is now further backordered and isn't expected to be shipped until at least early January (after Christmas!!! Promised to check the order and call back, but never called --- SO I cancelled my order. I don't have the match and we're going half a year! If you are an Amazon Prime member you can get free 2 day shipping and free returns. Design Toscano-garden statues, indoor statues, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. "I have received 2 e-mails from Toscano asking me to rate my satisfaction with their product. Drekar, the Viking Longship Collectible Museum Replica Ship Model is exactly like the one found in a museum, made from designer resin. International Association of Better Business Bureaus. Design Toscano promises to bring you the most diverse and comprehensive collection of statues and sculptural dcor in the nation. Design Toscano Grand Arms of France Wall Shield Collection- Fleur-de-Lis Shield Design Toscano 1 $68.90 When purchased online Sold and shipped by Design Toscano a Target Plus partner Design Toscano The Eye of the Dragon Mystical Safe Box Design Toscano 22 $50.90 When purchased online Sold and shipped by Design Toscano a Target Plus partner Design - I gave this sculpture 4 stars, and would have given it 5, but it was a little on the expensive side. What arrived was a completely different style and color than what I thought I ordered. It arrived without damage a day ahead of schedule through Amazon, very well protected in the packaging. Toscano representative not helpful at all. Shop products from small business brands sold in Amazon's store. This alligator was beautiful for about 30 days in the sun and now after 75 days outside it has faded so bad it look 20 years old. I was excited to receive my fountain until I opened the box. Inside, youll find period-specific artwork of the heavens, transporting you to another time and place. This Design Toscano review will fly over the brands thoughtful and emotion-provoking celestial sculptures. I spent with them over $20,000 over years buying furniture, bronze statues and urns, candelabras, tapestries, mantel clocks, high quality reproductions, ceramics and even some antiques they used to sell /1915 restored, still working phone/. The majority of negative reviews signal slow delivery. Enjoy this curious sculpture for $76. Roland the Gargoyle Gutter Guardian Downspout Statue, Asian Temple Pagoda Lantern Statue: Large, Asian Temple Pagoda Lantern Statue: Medium, Basking in God's Glory Little Girl Statue: Medium, Remembrance and Redemption Angel Statue: Medium, Nature's Nurturer, St. Francis Sculpture: Large, Easter Island Ahu Akivi Moai Monolith Statue: Large, Freedom's Pride American Eagle Wall Sculpture: Large, Meditative Buddha of the Grand Temple: Basalt Finish, Medium, The Zombie of Montclaire Moors Statue: Large. There are a few different ways you can find companies that are going out of business. I received an alligator statue from this company last Christmas. BBB Business Profiles may not be reproduced for sales or promotional purposes. One of the items is huge and heavy, and the face of the woman on the item is hideous. A couple of issues but everything sorted out. Terrible company!I online ordered a mermaid statue for a Christmas gift on Nov 28. So sorry. What used to be bronze, brass, wood, cast iron, ceramics etc. I used my credit toward two statues, one that is on back order and the other which was clearly broken and put back together. I should've demanded a refund and shopped elsewhere. Well a month later. design-toscano-going-out-of-business 2/3 Downloaded from event.zain.com on September 11, 2022 by guest The Atlantic Monthly 1995 Old-House Journal 1995-09 Old-House Journal is the original magazine devoted to restoring and preserving old houses. wonderful excellent choice I made very much satisfied. As a matter of policy, BBB does not endorse any product, service or business. Option 1 was replace it at a deeply discounted price. Try these options, carefully selected to look sufficiently realistic. It's as if the material expanded and made the statue split. Well guide you through the process. Today I saw a refund for $33 appear, but the price of the statue was $65. They have 43.3K followers on Instagram and Facebook combined. Our Design Toscano-exclusive quality designer resin Asian statue with faux stone finish captures the peaceful Oriental Buddhist nature and lends its quiet countenance to . He founded the company in 1985. So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. August 22, a $1300 item arrived from Design Toscano. This is 7 months later. Most companies charge when the item is shipped. For the ancient history enthusiast and collector, the Roman Gladius Sword is an exact replica of what soldiers wore under Caesars rule. Customers with a keen eye for detail picking up flaws on the larger versions. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. How do I protect them from further damage? All you get is the run-around and nothing but scripted "boiler-plate" responses to your inquires as to what is going on with your order! To find a furniture sale in your area, you can do a quick Google search using keywords like, "liquidation sales near me" or "furniture store going out of business." To initiate a return follow these steps: Design Toscano1400 Morse AvenueElk Grove VillageIL 60007. GET EXCLUSIVE SALES & COUPONS! do you accept paypal payment? With COVID, I am careful about online shopping and was impressed with the site, selection, and history of the company. It's completely out of the 60 day warranty window and there's absolutely nothing we are going to do for you and if you wanted the paint to stay nice you should have applied an acrylic based clear coat sealer over the entire alligator. I purchased several items from this company. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Whether seeking out fish or fishing for compliments, this Design Toscano-exclusive bird sculpture will garner praise in your home or garden. Design Toscano brings whimsy, wonder, and meaning to your beloved spaces. I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. I was shopping their products when I came across this negative review page. Hand-cast using real crushed stone bonded with high quality designer resin Each piece is individually hand-finished by our artisans Finally I got their return documentation, but they pointed out that they would not refund initial shipment. Viking ships are intimidating. I will call customer service before I order my new table. I guess this one just doesn't care. H St. Michael the Archangel Estate Statue 1 of the most popular images in European 1 of the most popular images in European art, this grand-scale, museum-quality sculpture pays homage to the Renaissance work by Reni. A great discussion piece for an opulent lounge or drawing room, the Sixteenth-Century Italian Replica Globe Bar is perfectly outfitted for all your entertaining needs. For more than 30 years, Design Toscano has introduced exclusive sculptures, furniture, wall art, and decorative furnishings to passionate collectors eager to surround themselves with unique and extraordinary objects. Then when I emailed them the verification they completely ignored me. Want a better video chat background? The amount of wear depends upon your climate and exposure. Both have peeling paint after less than a year. It is not art; it is a scam. I tried to order a gift for my daughter and ship it to her house. Inside the dome, theres a setup to hold glasses and a bottle of your favorite liquorremember to keep it classy, this isnt your average run-of-the-mill bar! Yes, stunning piece but poor workmanship. Others have noted similar details. It sat there for 6 months, and we realized a crack had appeared in its side. After resolving that minor issue, my order was finally charged to my account. Usually, with a going out of business sale, inventory is distributed to higher volume stores which can maximize revenue. Features Cast in quality designer resin Hand painted Full color finish Flexible: No See Less Weights & Dimensions Specifications Additional Documents Owner Manual ( pdf) Features Material Resin/Plastic Color Stone Number of Statues Included 1 So they obviously didn't send them when they said. Once everything is finalized, the company decides on how they will advertise the sale to the public. This heirloom table injects some play into your living room. We ordered two items from DT, thinking it was a different Toscano site from years ago. I was told that there was not. Her passion is to help small business owners and entrepreneurs through engaging and insightful content. ~Dan M. Made my first and last order here! 54 reviews for Design Toscano, 1.9 stars: 'Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. It sat there for 6 months, and we realized a crack had appeared in its side. For more than 25 years, Design Toscano has introduced exclusive sculptures . Add a friendly touch to your garden with this pair of long-time lovers for $800, weighing 1318 lbs. Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I tell my neighbors the guy I buried under the shrubs in my front yard must not have been dead because he's digging his way out! Design Toscano FANTASTIC OFFERS WITH FREE SHIPPING ON ORDERS OVER $69! Finally, a couple of weeks later I heard back"Oh, sorry, it will be up to eight [additional!] I emailed back why was my card charged and to email me the forms. Nothing was offered.This will be my first and last order with Toscano. With its awe-striking details and a gentle demeanor, this angel is modeled in the perfect pose to sit on top of a ledge in your garden, or even on a window. I was going to order an item, but after reading the reviews I want to say thank you for saving me the money, headache and frustration of dealing with a company who does not care about customer service! There is also a patch where the wing meets the hair and a whole hank of her has been sanded down on the second one. SIGN UP TODAY! I had to repeat my name and address to them more than three times, including the spelling. I found what I thought would be a great Buddha statue for my garden. I ordered --- was backordered --- backorder date changed --- and no one there in the call center (NOT a real customer service department) or the supervisor could convince me they were indeed legit. Peacocks statue. Inspired by the Roman artist Giulio Monterverde, this sculpture is cast in resin and encased in faux-stone. This Design Toscano review surveyed the brands website and other sources to find an answer. The real table is discontinued. At Design Toscano, the country's premier source for historical replicas, we pride ourselves on attention to detail by traveling directly to the source. Not acceptable. Their majestic horns are so stunning, you cant help but step back in awe. 4.3 out of 5 stars 10 ratings. Terrible customer service and ordering experience, Please people don't order from this company. I do a lot of online ordering, but will NEVER shop this site again :(. Be aware. Why buying a house today is so much harder than in 1950. But, no. the glass parts do not sit well in the brass parts. The Toscano rep confirmed, then completed the order. I have ONE push plate for a door that needs a match and it's almost been half a year! Design Toscano recommends keeping it out of extreme winter conditions. TERRIBLE experience and told them to please make me feel comfortable but nothing was offered, so I was a scaredy cat. Last Tested. When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. Model # DB383049. The bird bath was excellent quality and profoundly beautiful. Coupled with a scabbard, these two items have a timeless, regal look. Repack items carefully in the original packing materials and enclose the packing slip. 33-in H x 15-in W Gray Angels and Cherubs Garden Statue. It was left outside all winter. Both up on my roof now. I will also be contacting the Better Buisiness Bureau. Great for Halloween. 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