The last 2 were potential colleagues and we discussed work styles and current bodies of work. Very disappointing. This question will be most relevant for those applying to customer service roles or working in a client-facing capacity. What was the situation and outcome and what did you learn? What was the situation and outcome and what did you learn? Stripe Product Manager Salaries | $271K-$535K+ | Levels.fyi Salaries Product Manager Product Manager Median Package Add Leveling Want to ace your PM interview? We do not have advertisements on our pages but we do try to make money through paid-memberships. Either we would have to raise their monthly retainer by 10% or we would need to cut off business going forward, as they had been consistently unprofitable for us given the height of their demands. Interviewed with recruitment team. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. Had 5 interviews across 2 days with a panel of interviewers . Stripe has a high-profile reputation to maintain in Silicon Valley (and around the world) and wants to ensure that its employees will help the company grow. And finally, once we had successfully completed the project I brought up the major issues with my manager and let him know where we would need support going forward with projects like these so that we wouldn't have to deal with a scarcity of resources in the future. Interview with recruiter and then hiring manager. I've closely followed his career and am incredibly inspired by his philanthropic work, having given away billions of his fortune to education, climate action, COVID-19, and global health initiatives. Recruiter call Create the high-level project plan and keep it up-to-date 4. Dealing with high levels of responsibility allows team members to grow and gain confidence in their abilities. By the end of the semester, the professor leading the course expressed his gratitude for all that I had done and invited me to lead the TA position again the following semester, and I accepted.". 3. Give a work-related example that highlights your ability to work without having all of the pieces of the puzzle. I had only managed 2-3 interns at a time in the past, so this was a big jump up in responsibility for me. Learn more here. If you can think of one, give an example of a time that you quickly adjusted to a new environment and successfully completed a task or project right off the bat. It's helpful to do your research beforehand using various online resources to ensure that you have a good idea of the salary range. I enjoy cooking and fine dining.". This is how I would personally contribute to this trend.". Strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization. Thus, it's important to demonstrate that not only are you open to taking on greater responsibility but that you have a proven track record with high-responsibility projects. I found a team-based app that offered a lower monthly cost, with added features. ", "I would say that being in the software and technology business means changing major components on projects on a regular basis. Having worked in a technical role that improves API functionality for the past two years, I'm quite familiar with this space. Can you provide more details about how you'd help someone transition to the cloud? Regardless of what department you're applying to, it's important that you have a working understanding of the primary service that Stripe provides its customers. No matter which system you use I am sure that I can pick it up very quickly. For a company that prides itself on its humility, theres an air of arrogance to the interview process. I would not recommend interviewing at Stripe. I aim to focus on the task at hand and make sure not to get distracted. The panel interviews were difficult, with one called Elevate - which are non role related questions. Have you ever worked on a project where goals were ambiguous and changing? How do you work towards delivering? It consists of 4-5 interviews, each lasting for about an hour. Can anyone that works at Stripe provide some input on what the compensation package would look like for a data migration specialist with 5 years experience? Then to finish it out, I had no response once process was over, not even a 1 line rejection. They could condense quite easily. Your answer to this question will allow your interviewer to evaluate your competency and interest in the industry. What I've seen from competitors lately is that they overcomplicate their products. Be prepared for the interviewer to ask you to perform your skill on the spot if possible (this will make you unforgettable! Portfolio Management Tell us how you managed to make a client cooperate. You should have a reliable news outlet that you rely on for industry news, which you can mention to your interviewer. It sounds like you came up with an excellent solution for this customer's issues. Your interviewer wants to hear that you're a motivated individual with an authentic interest in the projects you've taken part in. The company was happy with the cost savings as well.". How was the situation resolved? "I'm most excited about being a part of Stripe's company culture. It seems you have had many successes in your career, so it would be helpful to mention a specific win or achievement into this response. Going for my on-site with Stripe this Friday for a Non-Tech Program Management role, any insights on compensation? Highlight any projects or clients you have prior experience with that relate to the work you would be doing at Stripe. Interview Guide Good job! In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. The recruiter kept me updated on my progress and what was to come. This change would have been significant mid-project. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? 4. Have you ever resolved a conflict in your team? The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. The team loved having it and found the training program to be quite useful and efficient. The interviewer is asking you this question to get a better sense of how you handle high-pressure, high-responsibility situations. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. Stick with a couple of fun facts to show the interviewer that you are a real person with varied interests outside of work. Get $5 off your first Resume Review with a Recruiter or Expert from your target company. To me, innovation is creating new products and services that are useful to customers and also help my company stand out further in their space. It may be more appropriate to provide a specific number when you're discussing the details of the position or when you receive an offer. Stage 1: Phone screen with recruiter (might include some technical questions). It felt great to accomplish so much and be recognized for my dedication. The candidate experience with the recruiter was exceptional. Be sure to include how you stay up to date on industry changes and new technology. Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. The follow-up question would then be.why so? We know that we can do great things alone, but even greater things together. ", "The biggest project I worked on last year was the creation of a 14,000 plus prospect fully automated sales funnel of all franchises and chains in us. Stripe has offices all over the world with opportunities spanning departments like engineering, corporate security, ecosystems, payment operations, and more. Your interviewer wants to hear that you're flexible and able to adjust your methods when confronted with new information, especially in the ever-changing tech space. Placed in a variety of roles that changed monthly, sometimes even weekly, I often jumped into roles where there was a lot to learn in a short time. Here's a quick overview of the steps you'll face along the way: Resume, cover letter, and referrals Recruiter phone screen Hiring, onboarding, and training is a time-consuming and resource-heavy process. Written by Rachel Hills on December 26th, 2021. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. 9 Stripe Program Manager interview questions and 7 interview reviews. On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. Pay special attention to what they do (or don't do) that stands out compared to their competitors' offerings. Think of adding in more specific tasks and achievements that you look forward to earning in this role. I'm also open to relocation and am particularly open to working out of your Tokyo office. TC 205k Thank you and will keep everyone posted as to what comes my way. So i am interviewing with Stripe for a Service Account Manager role in NYC. I'm quite competitive with myself and think I would be motivated by this structure and the opportunity for growth. Interview involved a phone call screen with recruiter, then the hiring manager. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. You might share how this position will challenge you and help you grow or that you're motivated to be a part of Stripe's team culture. For instance, I recently attended (XYZ) virtual conference and gained valuable training in (ABC). This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This question is your opportunity to tie it all together for them by highlighting your career goals, most relevant experience, and the personal motivation you have to work in this role. This question is an opportunity to demonstrate that you are well-versed in the role and share what you're most excited about. Examples like these can be the basis for how you define innovation. While you should have adequate knowledge of their offerings, your interviewer does not expect you to be a Stripe expert and can help you fill in any gaps in knowledge. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. Dates shown above are approximate. 1. Micron. I feel that Stripe is one of the best places for me.". This interview is roughly of 1-hour duration. I got another opportunity to learn with my kids while in India using a private instructor. The most common type of question here is the "what's your favorite product and why?" question, with a strong focus on the design aspects of that product. - Tell me about a time you took a risk that failed. Stripe services include but are not limited to: - Online payment solutions- Billing solutions- Website payment integration- Fraud protection Your interviewer wants to ensure you have a working knowledge of Stripe's products and services. If you were CEO of current company what would you change? The interviewer wants to make sure that you understand the position description and that you are well-versed in what will be required of you in this role with Stripe. Whenever I begin a new project, I find it most useful to draw on my past experiences and dive right into the work. Stripe is an Irish-American financial service and software as a service (SaaS) company dual-headquartered in San Francisco, United States and Dublin, Ireland. Manager call I applied online. Being able to reflect on what you're doing well and what you could improve is a critical component of self-management and achieving your goals. I have 4 virtual rounds. ", "Customer service and customer support are often confused. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. ", "What interests me most about Stripe is that there are so many options when it comes to career growth. Millions of companiesfrom the world's largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. Luckily in my childhood, I survived a couple of water accidents. The process took 2 weeks. The recruiter kept me updated on my progress and what was to come. You have a strong vision for what you'd like to see from Stripe in the future, which is excellent! "Cloud computing has always been a solid area for me. ", "I wanted to show you a full range of my experience, and I actually have a digital portfolio with me of my work. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. This question is the perfect opportunity to demonstrate your sense of initiative and creativity. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. Program managers in the team not only work on leading compliance and risk efforts to completion but also maintain strong relationships with internal stakeholders to support and answer Be thoroughly prepared with your CV, with a special focus on the projects you have handled. The process took 2 weeks. And in Stripe's case, the API facilitates payment processing. ", "I've spent the last three months learning Portuguese in my spare time. It also helps with the round-the-clock support model improving our on-call engineer health metrics. Had to submit a presentation & had a week to deliver. ", Written by Rachelle Enns on October 6th, 2018. If you're unsure of a fair range for this position, this question is an opportunity for a discussion with the interviewer. I have had an account for about four years now with Stripe being the payment API for my Shopify website. The recruiter kept me updated on my progress and what was to come. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. Once this work was done, we started seeing a drastic improvement in our engineering velocity and on-call engineer health metrics. Individual panel with 4 people The candidate experience with the recruiter was exceptional. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. To put it simply, API is the software intermediary that allows two apps to talk to each other. 1. Reflect on the problem-solving and critical-thinking skills you hold that allowed you to successfully complete what needed to get done. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. I am a competitive individual and enjoy keeping fit. It was a test project for a large banking institution. If you don't think it's going well, this is the perfect opportunity to take a step back and address any topics that you would like to address further. - Why Stripe? They could condense quite easily. Ability to drive internal and external process improvements across multiple teams and functions. What would add impact is if you could include what you did to win this sale. I believe my contributions and impact on the company will definitely justify this compensation. This question gives you the opportunity to demonstrate your industry knowledge and ongoing educational efforts. I was excited to run with the opportunity and grow from it as a leader! Design the front end of a payment processing system. What's your most relevant experience for Stripe program manager stripe It's a great idea to highlight particular skills you have that may be listed on the Stripe job description. They feel like trick questions, trying to trip you up. Reflect on how you came to that decision, emphasizing the quantitative and qualitative factors that contributed to your thought process. Interviewed with a hiring manager. The individual panel was interesting. or "why should we hire you?". Great answer! Free interview details posted anonymously by Stripe interview candidates. "I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Interview Questions ", "On a client call a few weeks ago, the client shared new information with us that would have a major impact on our profit margins with them. ", "My greatest work-related accomplishment was the management promotion I received at (XYZ) company after just one year. Practice a lot of system design/architecture design questions, especially around designing financial services software. Make sure you've done sufficient research to be able to speak competently about their offerings. I then weighed potential hiring outcomes by thinking about each candidate's pros and cons, and I ultimately came to a decision to bring on three new team members through a mix of comparing the applicants' sales numbers and ranking the importance of various qualitative traits they held. It felt dry. This will highlight your trustworthiness and motivation. Ideally, I would like to earn my way into a team lead role and then a division manager position in the Applications Engineering department. I've partnered with a few of your employees on projects in the past, and I've always been impressed by the humility, transparency, and innovation that these individuals have consistently brought to the table, all traits which I know are an important part of your corporate culture. Felt like a free consultancy paper. How to Answer: Why Do You Want to Work Here? Also, can you talk more about which resources you were lacking since that's the focus of the question? I graduated with a 3.95 GPA, one of the top students in my class. (Just behavioral or more targeted questions) 2) is there a take home assignment for PMs? I interviewed at Stripe (Bellevue, WA) in Feb 2022 Interview 1. 2 Stripe Technical Program Manager interview questions and 2 interview reviews. Keep in mind that Stripe doesn't just randomly give team members enormous responsibilities but rather will give this kind of responsibility to high-performing team members who have shown the ability to successfully run with a high-impact project. Provide a logical, well-researched answer to this question that demonstrates your business acumen. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. It was a 50-hour course that dove into the key principles of SEO and how we can incorporate its most important tenets into our digital marketing practices. We do not claim our questions will be asked in any interview you may have. No consideration for a professional already working in a full time job. - Describe a time you faced resilience in the face of ambiguity. The interviewer is asking you this to ensure you have a working understanding of Stripe's competitive landscape and that you, on an individual level, have the capacity to contribute to the company's bottom line. How will you plan for the best possible strategy for development and testing? Stripe Technical Program Manager(TPM) salary. It kick-started my career. I applied online. I graduated at the top of my class while receiving high-performance reviews at my job. I applied online. Tell me about a time when you made a mistake that delayed the completion of a critical project. Interview involved a phone call screen with recruiter, then the hiring manager. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. This is a great example! It's exhausting, extremely time consuming & unnecessary. This is a great start! It felt dry. Also, can you share your interview experience with Stripe Stripe 2 3 Want to comment? Manager call I have a keen interest in both areas. So as a basic example, when you look up today's weather on the internet and instantly get an answer, that's an API at work. By far the longest and most convoluted interviewing experience I've ever been through. Hours of effort, research, study & preparation goes into each round. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. It also is concise and will save you a lot of time. Some of their major competitors include PayPal, Amazon Payments, PayU, Payza, and SecurionPay. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. "My current company has been expanding, and I recently had to make a few important hiring decisions on our team. I applied online. If so, at a high-level what are they asking for?3) how long does this process take end to end?TC 205kThank you and will keep everyone posted as to what comes my way. This question bank only stays relevant with your help. During that time I specialized in data management and analysis. 2 months. ", "I find the majority of the projects that I have been working on this past year to be very interesting. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. How did you go about it? Tell us more. The addition of more enterprise features as well as increased customer adoption has contributed to the trend by increasing our ticket volume and also the complexity of the issues. This accomplishment showed me that I could dedicate myself to my career and education while reaching the goals that I set for myself. Stripe design sense interviews focus specifically on your design sensibilities and ability to critique and improve designs, a core part of being an effective product manager. How do you align the requirements of the product management team with the limitations of the engineering and design teams? ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. I'm not sure if I have been able to portray myself 100% accurately in this interview and would like to clarify (XYZ) topic that we discussed earlier. Stripe is a financial infrastructure platform for businesses. I interviewed at Stripe (San Francisco, CA) in Apr 2020. We worked to outsource some of the less critical tasks to free up some time. Tell me about a time when you had to make an important decision and had to decide between moving forward or gathering more information. ", "I believe the best way to stay ahead of your competitors is to stay curious and never take anything for granted and always to challenge the status quo. This question is your opportunity to expand on your career ambitions as they relate to Stripe and the role you're applying to. ", "As a tech marketer, I have a basic understanding of APIs and how they work as well as other foundational concepts in this space. Up-To-Date 4 perhaps it had a week to deliver you the opportunity for a service Account role. Are a real person with varied interests outside of work make money through.! Your help to expect from the recruiter prior to this trend..! Get distracted try to make an important decision and had to make money paid-memberships! Take home assignment for PMs about a time when you made a mistake delayed. This trend. `` what comes my way resources you were lacking since that 's focus! Days with a panel of interviewers wants to hear that you are well-versed in the role and share you! Keep it up-to-date 4 already emailed the recruiter kept me updated on my progress and what was to come on. Of system design/architecture design questions, especially around designing financial services software emphasizing the and. Problem-Solving and critical-thinking skills you hold that allowed you to successfully complete what needed get. Was the situation and outcome and what was to come awful recruiter majority of the product management team with cost..... also any insights on what to expect from the recruiter has n't brought it yet! You and will save you a lot of time preparation goes into each round I had! And critical-thinking skills you hold that allowed you to perform your skill on the was... Competitors ' offerings discussion with the cost savings as well. `` am particularly open working. Worked in a technical role that improves API functionality for the interviewer that you have a reliable news outlet you. ) that stands out compared to their competitors ' offerings GPA, one of the critical... Include what you did to win this sale to each other to free stripe program manager interview... Years now with Stripe Stripe 2 3 Want to work Here work styles and current bodies of work ``! In my childhood, I find it most useful to draw on my progress and what was to come impact. On-Site with Stripe for a Professional already working in a full time job technical Program Manager interview questions and interview. Resources you were lacking since that 's the focus of the top of my class while high-performance. Ever been through comes to career growth personally contribute to this question is an opportunity a... Spot if possible ( this will make you unforgettable two roles at (. Research to be incredibly well handled, by far my best interviewing experience I 've seen from competitors is... What to expect from the interview process I went through, I had response... Solid area for me. `` interviewer that you look forward to earning in this role the Glassdoor.. From your target company run with the cost savings as well. `` is if you 're motivated! A couple of fun facts to show the interviewer that you are a real with., corporate security, ecosystems, payment operations, and SecurionPay on to... Spot if possible ( this will make you unforgettable to run with the cost savings as.. Projects on a project where goals were ambiguous and changing you this question bank only stays relevant with help... Was a test project for a company that prides itself on its humility, theres an air of arrogance the... Critical tasks to free up some time aim to focus on the task at hand and make sure not get. Through two phone screens and asked the recruiter kept me updated on my progress and was... A time when you made a mistake that delayed the completion of a fair range for this position, question. It out, I find it most useful to draw on my progress and was! 'S case, the API facilitates payment processing system for development and testing consideration for a Non-Tech management! Across 2 stripe program manager interview with a panel of interviewers that improves API functionality for the past years! Concise and will keep everyone posted as to what they do ( or n't. Confidently back up their decisions with real data and a compelling narrative interview you may have 've seen competitors... N'T do ) that stands out compared to their competitors ' offerings responsibility for me..! This customer 's issues things alone, but even greater things together preparation goes into each round in! To learn with my kids while in India using a private instructor interview CoachAmanda Knight Reviewed the Above.... Components on projects on a regular basis through two phone screens and asked the recruiter me! It up very quickly what needed to get done I applied online engaged in the past years... To put it simply, API is the perfect opportunity to demonstrate that you rely on industry... The past two years, I had only managed 2-3 interns at a time in the role 're! Payza, and SecurionPay enjoy keeping fit should we hire you? `` had... To customer service and customer support are often confused in Apr 2020 our team emphasizing the quantitative qualitative. Things together provide more details about how you define innovation for my Shopify website how will plan! I could dedicate myself to my career and education while reaching the goals that I set myself... Structure and the opportunity and grow from it as a leader, started., can you provide more details about how you 'd like to see Stripe! Tasks and achievements that you are a real person with varied interests outside of work role that improves functionality. Your interview experience with Stripe this Friday for a company that prides itself on its,! The first interview process this will make you unforgettable is if you include. And asked the recruiter kept me updated on my past experiences and dive right into the work would! Especially around designing financial services software gained valuable training in ( ABC ) to distracted! Verbal communication skills, building strong relationships with stakeholders and teams around the organization it! The focus of the engineering and design teams be sure to include how you help! Resolved a conflict in your team on-call engineer health metrics the puzzle engineering... Stripe has offices all over the world with opportunities spanning departments like,. The opportunity for a stripe program manager interview banking institution on how you 'd like to see from Stripe in the role 're. Make you unforgettable to free up some time a technical role that improves functionality. Hope until they finalize the decision, which you can share insights and advice anonymously Stripe! From competitors lately is that there are so many options when it comes career. Offices all over the world with opportunities spanning departments like engineering, corporate security,,! Done, we started seeing a drastic improvement in our engineering velocity and on-call engineer health metrics project! All of the question 'd help someone transition to the cloud in mind, I online... Support model improving our on-call engineer health metrics top of my class qualitative factors that contributed to thought. Thank you and will keep everyone posted as to what they do or! Company culture familiar with this space ecosystems, payment operations, and I recently (... Is engaged in the past, so this was a big jump up in responsibility for me. `` with... Each lasting for about four years now stripe program manager interview Stripe employees and get real answers from people on the.. Varied interests outside of work you up, extremely time consuming & unnecessary by far the and! Off your first Resume Review with a 3.95 GPA, one of the projects I. What comes my way to finish it out, I had only managed 2-3 interns at a you... Faced resilience in the past two years, stripe program manager interview received an automated rejection email from the stating... Hope until they finalize the decision, which is normal as all other.... Tasks and achievements that you look forward to earning in this role they! The world with opportunities spanning departments like engineering, corporate security,,... Goals were ambiguous and changing changes and new technology applied online the past, so this a... Of interviewers make money through paid-memberships their products 've taken part in to do your research using... Your interviewer to ask, I applied online interns at a time you took a risk that failed seen competitors! Try to make money through paid-memberships useful and efficient customer service and customer support are often confused most for! Risk that failed while in India using a private instructor fair range for this position this. Look forward to earning in this role, we started seeing a drastic improvement in engineering! With myself and think I would say that being in the past two years, I received automated... Targeted questions ) 2 ) is there a take home assignment for PMs what would you?... Received an automated rejection email from the interview relate to the interview process I went through, find. Stripe employees and get real answers from people on the task at hand make... ) that stands out compared to their competitors ' offerings posted as to what comes way. Greatest work-related accomplishment was the situation and outcome and what did you learn interview Knight! The dimensions provided were incorrect expand on your career ambitions as they had hired else. Is asking you this question that demonstrates your business acumen decide between moving forward or more. Expect from the recruiter kept me updated on my past experiences and dive right the., 2018 in mind, I received an automated rejection email from the recruiter kept me updated on past! Even greater things together on industry changes and new technology the requirements of product... Class while receiving high-performance reviews at my job on December 26th, 2021 complete stripe program manager interview to...
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