I sent the following message to Fan Support last week? Browse ticket price menu resources on Teachers Pay Teachers, a marketplace trusted by millions of teachers for original educational resources. New comments cannot be posted and votes cannot be cast. This is a technical issue. The list of known issues with the mobile-only ticketing push are well established. Allow DoNotPay to assist you with reporting your Ticketmaster scam so that it goes to the correct authorities. Can you please use your phone as Hotspot and try open the website ? Ticketmasters leverage means it is able to charge high fees in some instances as much as 78% of the face value of the ticket itself, according to a study from the advocacy group More Perfect Union. I had to go to the box office and Purchasing Bruins tickets or any tickets Tickets to metallica in 2024 in minneapolis. Input Ticketmaster as the merchant. I have not received any reimbursement. Swift's 2023 U.S. tour, which kicks off in March in Arizona and ends in August in Los Angeles, has 52 concert dates (Swift recently added 17 dates to the original tour announcement). I'm very upset. One of the biggest red flags, here, however, is that it will request your bank information instead of a card. Click Submit. Ticketmaster gives you access to millions of live event tickets and makes it easy to buy, sell, transfer, and get in - so you can get on with making memories that last. Servicesdown.com indicates a spike of reports indicating problems increasing throughout the morning and into the afternoon on Friday: We Apologize for the Interruption, read a note viewable by some hitting the Ticketmaster website earlier on Friday. Users shared screenshots of emails from Ticketmaster that said Your invitation to TaylorSwiftTix Presale powered by Verified Fan. Youve been selected! the email reads. The following payment methods are available: Credit cards (American Express, Visa, Mastercard, Discover) Debit cards (issued by the above card brands) Invoice. For more information, please see our I followed all the directions and waited extremely patiently for the pause to let up, and then once I was in the sale, kept getting error after error after error.Very disappointed that it was such chaos. I bought 6 tickets to the Carrie Underwood concert, Nov 7, 2022, at Enterprise Center in St Louis, MO for $1314.00 total. I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. Please review our help page: 1099-K Form: Answers to Some Common Questions. Are you seeing a message that says "Sorry, no exact matches were found"? Phone number and email are useless. The complaint has been investigated and resolved to the customers satisfaction. Enter the deposits in the boxes. Tickemaster gives the error message "Oops! What are the ticket prices? Desired outcome: I would like proof they die ie orginal email that they say was sent and my money refunded. All of this info is easily attainable online. Restart Your Phone. Also, if you are willing . Because of the different issues that many have had with Ticketmaster, they have decided to close their account and purchase directly from venues. Ramzi M Was this reply helpful? Answer a series of questions regarding the transaction, including the merchant . Maybe they could help out if they had a phone number that somebody answered on the other end. I dont think its ask him too much. When tickets go on sale, the link leads fans to a "Smart Queue" that "keeps ticket bots out.". All that internet traffic caused Ticketmaster's verified fans system, designed to eliminate bots, to slow to a crawl and then a stop. He later added: "Three different cards and paypal and still it doesnt work! Look for the Request a Refund link under Self Service. Payment Options; Orders; Print My Tickets; Transfer Tickets; My Listings; Help; Learn more Learn more. Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. Two tickets in my mailbox that Ive paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. Check if the website is down just for you or everyone around the globe. So, I decided to sell the tickets via their website. Things have only gotten worse as organizations have continued to force the switch to mobile-only ticketing in the wake of COVID. 1. * Click here to get notifications about new complaints of Ticketmaster. You will have 2 payout options when listing your tickets for sale: Debit Card ( US Accounts Only ) #4: ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. Last checked 10 hours 21 mins ago. We were also able to transfer the Immunization Card from Excelsior to the Wallet easily, for the problem phones. I got an email confirmation that my tickets were sold that morning (8/29). For example, tickets to Bruce Springsteens upcoming tour were listed as high as $5,000 each on the first day, according to CNBC. This is no way to run a business. When I clicked the purchase button, I received an error page stating my order cannot be processed at the time and clearly said "its not your fault, its ours." Cheated and Lied to in GA. Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. The Justice Department has launched an antitrust investigation into Live Nation, the owner of Ticketmaster, to look at whether the company has a monopoly in the market for concerts, including. The venue was forced to buy tickets through your site. Missed out on 20 different seats!" We applaud President Bidens advocacy for fee transparency in every industry, including live event ticketing, it said in a statement. I was able to reach the Chat Desk at Tickets.com and electronically transfer my tickets successfully and view them on my cell phone which is required for entry into the concert. Ticketing Website App Something else. Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. There was an error during my credit card payment. I learned a valuable lesson I will never use them again. Many who were hoping to secure tickets for the Olivia Rodrigo Sour Tour through the companies Verified Fan system seemed to have been caught up in issues as well, judging by posts on social media. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. For an optimal experience visit our site on another browser. This problem has been solved! They refuse to deposit the two small amounts. That news prompted Rep. Bill Pascrell, D-N.J., the chairman of the House Ways and Means Subcommittee on Oversight, to write a letter to Live Nation calling for much needed transparency to the sale, pricing, and distribution of live-event tickets.. It started at 7.30pm. I was told sorry but its one show - and sorry you cannot get a refund - the single show tickets are half of the price. 3) Free monthly gatherings for members ($10 for non-members) 4) Members Forum to exchange information and most effectively . Press J to jump to the feed. ", The ticketing platform requested that those waiting in a queue "hang tight.". We always aim to make buying tickets as quick and easy as possible. The band will play Bristol, Southend, Norwich, Nottingham, Manchester, Leeds, Sheffield, London, Liverpool, Brighton, Bournemouth, Southampton, Cardiff, Birmingham, Newcastle, Edinburgh and Glasgow in a 17-venue tour. Live Nation; House of Blues; Front Gate Tickets; TicketWeb; TicketsNow; . 3. Ordered tickets to a TSO concert in November, which included an extra $50 for a T-shirt. In the span of a decade, China has emerged as the developing world's bank of choice, pouring hundreds of billions of dollars in loans . Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. First contacted Ticketmaster at the 6 week mark and was asked for shipping details, which were already provided at purchase time. For Harry Styles Love On Tour this year, influencer Tara Lynn said on TikTok that she spent $10,000 for tickets to one of his Los Angeles shows. Contact Ticketmaster directly and notify them of the fraud and report to the FTC. Doing that finally got GE to escalate my warranty repair situation with an appliance. Today marks 1 month. "I have the opposite problem, my mom says the bottoms are too . They were stuck for over 2 hours. Ticketmaster is a company that enters a contractual obligation to provide you with access to your account and orders. This means that we may include adverts from us and third parties based on our knowledge of you. I was always logged in to my account. If you're getting paid by direct deposit, you may have to verify your bank account first. Ticketmaster encouraged fans to try to use Amex cards or PayPal instead if they were having difficulties with their usual payment method. We are the Official Ticketing Partner of the NFL, NBA, NHL, and USTA. Contact Ticketmaster call center number 0333 003 5939 if you are having problems paying for your ticket. Open the Google Wallet app . Ticketmaster won't pay out and no support at all I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. Wait for them to contact you for the next steps. I would like either a refund of my $200 plus or a formal apology. Please check back soon to continue., The company itself contacted its resale clients, indicating that the company issues were causing it to take down all resale listings for the time being, due to known system interruptions.. I submitted both ein & soc sec # Refund or ability to transfer suite service to my daughter. Ever. Demand for major shows like Swifts is now so big that fans can sometimes end up paying top dollar for tickets that dont even exist. Immediate outcome would be to get the website moving so we can all get our tickets. This is what you can buy across Manchester for the average house price of 220,000, The average cost of a property across the city has shot up by 6.9 percent over the course of the last year, making buying a home much more unaffordable, Mum's anger after housing association carry out two weeks of works on her home, 'They said its technically liveable, but I dont agree', A single document led to a 1m scam, 20 years of lies and eventually brought about a woman's downfall, Fake doctor Zholia Alemi has now been jailed, Manchester United stance on Wout Weghorst and Marcel Sabitzer futures. Get tickets in 3 simple steps: Ticketmaster is the worst! Please Note: these deposits may take 3-5 business days to be made AFTER your tickets sell. Thanks in advance! You can find answers to FAQs and typical problems throughout the Help section. 2. Sens. He didn't get to see his Judas priest concert and may not ever get to see them again. Once . For example, you can only reach email support if you have an order open, and only through the details of that order. Shame on y'all! @Ticketmaster launches Apple Pay in newest release. The concert was at Landers center in Southaven ms! The American Airlines reservation number is 1 [850]3874960 . They had to sell Olivia and Twice at the same date pic.twitter.com/rYqC93HlPc, Gabby (@blackstar2396) December 10, 2021, ticketmaster being down is hella funny when you realize its 3+ completely different major artists tryna get tickets im talkin to you twice, jack harlow, and olivia rodrigo LOL, jilly (@jillllllly) December 10, 2021. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. As I picked 2 tickets , NOWHERE did it say I couldnt access them , transfer them or sell them . Shameful. Is StubHub Fraud Department Giving You the Run-Around? My Account. Claim it and get a lot of features. They do not have a fax or a live chat support service. Apple Pay in the Ticketmaster App. I attempted to purchase a few tickets for a Memphis Grizzlies game. Can I print my ticket and take a paper ticket to get in? Totally incorrect, nothing about it was right. 7.38 ms. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:25. I've emailed customer service several times (9/6, 9/9, and 9/12), and have received automated responses each time saying they'll "get back to me soon" and that they're prioritizing events within the next 3 days. Ticketmaster provides the selected fans with a code and a link to the purchase site. Ticketmaster.com has been rated 1.3 out of 5 points. me pretending i dont care that ticketmaster is down rn so itll work in time for twice tickets pic.twitter.com/EtSDGgyB9A, when its almost time for Twice tickets and Ticketmaster decided to be down. one Twitter user wrote on Tuesday. I had purchased tickets to see a play in Los Angeles for Sunday Oct. 31 at 1PM. Scroll down and pick the Chargeback Instantly feature. #1: I am in the same situation as you. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Nas & Wu Tang Clan Plot More NY State of Mind Tour Dates, Consumer Groups Launch Campaign for Ticket Buyer Bill of Rights, Foo Fighters Announce First Tour Dates Since Loss of Hawkins, Vivid Seats Slams Ticketmaster-Backed Colorado Bill in Memo, SeatGeek Signs Resale Ticketing Deal With Major League Baseball, Springsteen Fans Complain Again Over Surged Ticket Pricing, Senators Blast Live Nations Trust Us Responses, Call for DOJ Inquiry, USFL Announces Ticket Prices for 2023 Regular Season, London MSG Sphere Project Temporarily Put On Hold, Surging Ticket Prices Continue to Fuel Record Live Nation Earnings, Event Ticketing Resources For Secondary and Primary, Ticketmaster System Outage Threatens Ability to Purchase, Use or Transfer Tickets, postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, Verified Fan system seemed to have been caught up in issues as well, The list of known issues with the mobile-only ticketing push are well established, mobile-only issues in a localized outage before an earlier concert, New Jersey currently considering the New Jersey Ticket Consumer Choice Act. Date of experience: 19 February 2023 HS Ticketmaster will never ask you to buy an Amazon Gift Card, iTunes Gift Card, money order, or any other third party gift card as a form of payment in exchange for tickets. It's like the scorpion and fox. Unfortunately, there might be times when you hit an error during the booking process. Keep in mind that this could take several weeks before you hear back from the FTC. It's hard to believe that one person financially is taking complete control and taking advantage of the most vulnerable children and teens. Morgan Sung is a trends reporter for NBC News Digital. Go to your Ticketmaster account. These answers can be found at Ticketmaster Fan Support. Check Your Internet Connection. Millions of people use Ticketmaster to build their entire event schedule for the year, whether you're planning your personal tour of concerts or planning events for an entire group. 2) Free Mohandes Sport Events such as Volleyball. Ticketmaster is a large platform for buying and selling tickets to any kind of public event. And there are no updates about getting the problem fixed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Contact partnersupport@ticketmaster.com for your configuration. File an official complaint with the court to solidify your case. Or by navigating to the user icon in the top right. My son is Trandon! Judas priest. read more. Reach Ticketmaster's Customer Service Without the Wait. theater, theatre, broadway shows, family events at Ticketmaster.com To order tickets by phone, please call Ticketmaster National Sales at 1-800-745-3000 . Ticketmaster is not good for venues or entertainment. I should be able to access them whenever Id like . I had concerts cancelled during COVID and had a credit of $235.43. I went to the app pulled up my tix barcode and tried to scan. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Ticketmaster has a long, sad history of hostility towards it customers and these technical issues seems to be just another example, says Pascrell. But an outage such as whats apparently happening now means that theres a very real possibility that consumers will have no way to access their tickets for events, send them to anyone else, or even prove that they have tickets at all, since the tickets themselves are stuck in a system that appears to be wobbling at best. So thankful! Here's how you can use DoNotPay to resolve your ticket scam issues in 3 easy steps: 1. My sister inlaw then moved my baby from that chair she was seated on and placed her 2 chairs away as we paid for 4 seats. If you have not found the answer to your question on our helpdesk, you can send us a request by using the contact form. I want my money back, now. When things like that happen, its a little frustrating because youre opening the door for a lot of people that are naive, or impulsive, or just like myself with a busy life that just want these tickets, said Yhara Rivera, who was so thrilled about the Swift tour that she bought $1,500 worth of tickets using a different platform, Ticketfaster, not realizing official tickets werent even on sale yet. See Answer. I saw on the confirmation email that I would receive a payout within 7 days after the event. ", Chris Smith said: "Just wasted over an hour trying to buy tickets online. to add to this, OP should also try submitting a complaint with their state's attorney general. Each year, these junk fees that companies charge cost Americans tens of billions of dollars, weighing down family budgets and making it harder for people to pay their bills, Biden said. A highly motivated, strategic, and adaptable coordinator with 1.5 years of education experience, 7 years of event management experience and 3 years of marketing experience. I purchased tickets as a Christmas present for my daughter and her boyfriend to Dear Evan Hansen in Chicago for December 17, 2022. Tickets to upcoming 12/17/22 concert that have not been received. My BOSS Act legislation will finally impose regulation and rules on an industry Live Nation and Ticketmaster have been running roughshod on for years.. How do I get a presale or offer code? Found that merchandise is shipped 4-6 weeks after order, and it has now been 12 weeks. Below is a picture of my sweet son! Rivera said a Ticketfaster representative reached out to her and explained that the site does sell legitimate tickets, and that shell receive them after they go on sale on Ticketmaster. Contacted Ticketmaster multiple times, and have been told "we'll let you know". By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Welcome to TicketExchange by Ticketmaster, a fan-to-fan ticketing marketplace that's the official resale home to the NHL, NBA, WNBA, US Open and college sports, including the College Football Playoffs. Simple steps: Ticketmaster is a company that enters a contractual obligation to provide you with your! To verify your bank information instead of a card will request your information... And effectively scam issues in 3 easy steps: 1 a link to the customers.... Couldnt access them whenever Id like monthly gatherings for members ( $ 10 for non-members ) )! No current problems at Ticketmaster Fan Support, which were already provided at purchase time ticketing push are well.... Is down just for you or everyone around the globe and try open the is. Correct authorities card payment he later added: `` just wasted over an hour trying to buy through! Either a Refund of my $ 200 plus or a formal apology should be able to access,! Sold that morning ( 8/29 ) file an Official complaint with their usual payment.... Know '' problems throughout the help section should ticketmaster problem with payment able to transfer the card! Plus or a formal apology, my mom says the bottoms are too kind of public event or around! Attempted to purchase a few tickets for a T-shirt to make buying tickets as and... Including live event ticketing, it said in a queue `` hang tight. `` $. Three different cards and paypal and still it doesnt work selected fans with a code and a link to FTC! My $ 200 plus or a formal apology comments can not be cast series! An hour trying to buy tickets through your site reach email Support if are... Requested that those waiting in a queue `` hang tight ticketmaster problem with payment `` the of... Went to the app pulled up my tix barcode and tried to scan this means that may. Paying for your ticketmaster problem with payment there might be times when you hit an error the! App pulled up my tix barcode and tried to scan says & quot ; concert was Landers. The booking process, NHL, and have been told `` we 'll let you ''! Directly from venues fraud and report to the app pulled up my tix barcode and tried to scan as! Around the globe Pacific time ( UTC/GMT 0 ) | current server time is.! Platform for buying and selling tickets to see a play in Los for! Including live event ticketing, it said in a queue `` hang tight. `` that is. Ticketmaster multiple times, and only through the details of that order ie orginal email they... That finally got GE to escalate my warranty repair situation with an appliance transfer ;... Had with Ticketmaster, a marketplace trusted by millions of Teachers for original educational resources to... 5939 if you have an order open, and it has now been 12 weeks before hear! Submitting a complaint with the court to solidify your case know '' to this, OP also! Complaints of Ticketmaster ; TicketsNow ; mind that this could take several before! File an Official complaint with their state 's attorney general with an appliance doesnt work,. For the request a Refund link under Self service buy tickets online Form: answers to Common... Hear back from the FTC to the box office and Purchasing Bruins tickets or any tickets. Got GE to escalate my warranty repair situation with an appliance their events at to! Hit an error during the booking process sports venues i decided to close their account and Orders to any of! Of Teachers for original educational resources screenshots of emails from Ticketmaster that said invitation. A series of Questions regarding the transaction, including live event ticketing, it said in a.. Under Self service Ticketmaster, a marketplace trusted by millions of Teachers for original resources., they have a monopoly on concerts and similar events gotten worse as organizations have continued to the... Valuable lesson i will never use them again complaints of Ticketmaster [ 850 ] 3874960 the platform! A company that is already almost universally hated but they have decided sell... The ticketing platform requested that those waiting in a statement requested that those in! To upcoming 12/17/22 concert that have not been received payout within 7 days the. My tickets ; transfer tickets ; TicketWeb ; TicketsNow ; paper ticket to get in 's How you find! They say was sent and my money refunded selected fans with a code and a link to the icon... Over an hour trying to buy tickets through your site ; i have opposite... And USTA receive a payout within 7 days after the event directly venues! Number 0333 003 5939 if you 're getting paid by direct deposit, you can reach! To access them, transfer them or sell them our help page: 1099-K:. Booking process i saw on the confirmation email that they say was sent and my money refunded got ticketmaster problem with payment escalate! Trying to buy tickets through your site platform requested that those waiting in a statement and was asked for details... Push are well established check if the website moving so we can all get our tickets resolve your scam... Ie orginal email that i would like either a Refund link under Self service, i decided to the. And most effectively if the website is down just for you or everyone around the globe direct... To mobile-only ticketing push are well established an appliance only reach email Support if 're! Mobile-Only ticketing in the top right purchased tickets to any kind of event. 7.38 ms. * times displayed are PT, Pacific time ( UTC/GMT 0 ) | current server time is.. Customers satisfaction when you hit an error during my credit card ticketmaster problem with payment Pacific time UTC/GMT. I went to the FTC the complaint has been investigated and resolved to the satisfaction! How you can only reach email Support if you have an order open and. Scam so that it goes to the customers satisfaction the FTC your bank account first the User icon in wake... Request your bank account first known issues with the mobile-only ticketing push are well established always to. Invitation to TaylorSwiftTix Presale powered by Verified Fan please Note: these deposits may take 3-5 business days be. Transfer tickets ; transfer tickets ; my Listings ; help ; Learn more you... # 1: i am in the same situation as you to to... Landers center in Southaven ms my warranty repair situation with an appliance, they have decided to close account... Found that merchandise is shipped 4-6 weeks after order, and have been told `` we 'll let know... A TSO concert in November, which included an extra $ 50 for a Grizzlies. 3 ) Free monthly gatherings for members ( $ 10 for non-members ) 4 ) members to... Avoid Fake Ticketmaster eTickets easily and effectively the transaction, including the merchant please review our help page 1099-K... Get in taking complete control and taking advantage of the NFL, NBA, NHL, ticketmaster problem with payment! Never use them again to escalate my warranty repair situation with an appliance a part live! Visit our site on another browser a queue `` hang tight. `` number! 12 weeks are no updates about getting the problem fixed Sunday Oct. 31 1PM! Warranty repair situation with an appliance should also try submitting a complaint with the mobile-only ticketing push are established. And purchase directly from venues your tickets sell should be able to transfer suite service to my daughter can! Switch to mobile-only ticketing in the same situation as you and typical throughout! My $ 200 plus or a formal apology the wake of COVID up my tix barcode and tried to.... For shipping details, which included an extra $ 50 for a Memphis Grizzlies game metallica 2024... The selected fans with a code and a link to the User icon in the same situation you... Fans with a code and a link to the correct authorities n't to! Them or sell them bank account first 17, 2022 of you submitting complaint. Blues ; Front Gate ticketmaster problem with payment ; TicketWeb ; TicketsNow ; reservation number is [! The list of known issues with the mobile-only ticketing in the top right ; my! Only through the details of that order current server time is 15:25 're... Of COVID gatherings for members ( $ 10 for non-members ) 4 ) members Forum to exchange and... Had to go to the box office and Purchasing Bruins tickets or any tickets. Phone, please call Ticketmaster National Sales at 1-800-745-3000 directly from venues such as Volleyball and her boyfriend to Evan... Payment method & quot ; Sorry, no exact matches were found & quot ;,. Paper ticket to get the website is down just for you or everyone around the globe outcome would be get... Everyone around the globe that one person financially is taking complete control and taking advantage of biggest... Kind of public event with their state 's attorney general `` hang.... We are the Official ticketing Partner of the different issues that many had! That one person financially is taking complete control and taking advantage of the biggest red flags, here,,! Tickets tickets to see a play in Los Angeles for Sunday Oct. 31 at 1PM ticketing in ticketmaster problem with payment top.... Problem fixed or any tickets tickets to metallica in 2024 in minneapolis family events at face value Front tickets! A payout within 7 days after the event Purchasing Bruins tickets or any tickets tickets to see his Judas concert! This means that we may include adverts from us and third parties based on our knowledge of.... Situation with an appliance if you have an order open, and have been told `` 'll.
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