ashley pellet stove problems

Everything seems to be okay there are pellets in the hopper, the stove is plugged in, and there are no apparent issues. Advertisement Amazon.com: Ashley Pellet Stove 5660 Parts 1-48 of 135 results for "ashley pellet stove 5660 parts" RESULTS Price and other details may vary based on product size and color. Since 1869, the United States Stove Company has focused on producing steel wood-burning stoves, and its 5500 models -- the 5500, 5500XL and 5500M, also known as the King or Ashley series -- are no exception. So, if your pellet stove is on strike, its best to address the issue sooner rather than later. The burnpot is full of unburned pellets, or 3. The feed rate is the amount of pellets that move through the system at a given time. Fuel is having a hard time feeding into the burnpot. This stove is programmed with five heat settings to suit your heating preference. On the other side of the air chamber, a speed blower collects heat and spreads heat throughout the room. Try lowering the heat setting or closing the draft/damper. If your pellet stove starts up as normal and builds a nice fire, only to then shut down (either abruptly or slowly), it's due to either a mechanical or sensor issue. If the auger does not change with the heat settings either your board is bad, your wall thermostat (if you have one) is bad or you have bumped the selector mode on the front of the board and you are not in manual mode. Failure to follow these instructions could result in property damage, bodily injury, or even death. 99.9% of the time this problem occurs because the stove, vent, or both are very dirty. This happens in auto-ignition-equipped models, as they monitor themselves during the startup sequence. This will also wear out the motor. The agitator, ceramic glass, cabinets, gaskets, and trim are covered for a year. What is the average life of a pellet stove? The culprit behind this issue is a low heat setting or lack of airflow, which can disrupt the air-to-pellet ratio in the system, causing the buildup of creosote (soot). 13hrs came and went still had pellets in the stove but needed to reload before going to work. Secondly, it could be an issue with the air-to-pellet ratio. King/Ashley Pellet Stove model 5500/5500XL Owner's Manual Please read this entire manual before installation and use of this appliance. The pellet stove may be fine, but the auger itself may be jammed with something foreign. Refill the stove's hopper if the 5500's fire goes out or if it shuts down. They take pride in providing products with reliable and long-lasting quality. If the hopper is full, check it for moist, wet or dirty pellets and replace them with fresh, dry, clean pellets. Usually, when the controller is to blame, the stove will also exhibit a quirky symptom, like constantly feeding, or not being able to select higher or lower heat ranges. For your pellet stove to continue to run safely and efficiently, you must prevent buildup in the burn pot. Another common problem with the auger is that it might have a faulty motor. Youll need to check various components to ensure theyre functioning correctly, including the igniter, burnpot, exhaust blower, and heat sensor. Check the hopper and feed chutes for foreign objects. Put it all together and you should be good to go. The glass blackens in about an hour, and you can't get a good low flame, no matter how you set the fuel adjuster or fresh air intake. Corn is a better fuel for heating a home than wood pellets. If this is not the case, adjust the door catch and/or replace the door gaskets. Make sure that your burnpot is clean and the holes are free and clear. Newer stoves for this model use the . Bypass the wires going to this switch. An extended power loss event can do this too, if the power does not come back on before the stove has cooled to a point lower than the proof of fire threshold. The unit is filthy, and its making it difficult for the pellet stove to light the fire. Dan's diverse professional background spans from costume design and screenwriting to mixology, manual labor and video game industry publicity. Replace the bearing, plate and feed motor. Ensure that the over-temperature switch or wire doesnt have an electrical open. If the system doesnt reach its minimum operating temperature after 20 minutes of operation, it will automatically shut down and display the E2 error code. What causes a lazy flame in a pellet stove? Find My Store. Part # 80605. US Stove Ashley EPA Certified 2200 sq ft Modern Wood Pellet Stove 40 lb. The fire burned too slowly or went out due to poor flame or fuel quality. Jonathon is a mechanical engineer with over ten years of experience in the HVAC industry. Ravelli pellet stoves are one of the most popular brands on the market, but they can occasionally run into problems. Clean the burn pot and the housing for the burn pot. Support Everything you want to know about your US Stove product, and help when you need it. Check the draft. If yours has one, ensure its set accordingly because if its too far open, it might allow the system to burn through fuel before more fuel feeds into the firebox. Ensure the stove is clean and free of dust and gunk buildup. 162.0 Moreover, this stove is powered by a control board that has undergone multiple safety inspections and tests. Dan Ketchum has been a professional writer since 2003, with work appearing online and offline in Word Riot, Bazooka Magazine, Anemone Sidecar, Trails and more. Ensure the exhaust blower is functioning correctly. You may need to replace the auger motor. Lower the feed rate and monitor the ash buildup to determine if efficiency has improved. Manage Settings Usually, if a pellet stove is using a thermocouple or RTD probe to measure the stove temperature, and it's looking for the lowest heat value to turn off, its not going to be a faulty sensor. The pellet stove is our only source of heat by choice. If cleaning doesnt work, check the damper. 7 Ashley Pellet stove Manuals and User Guides (7 Models) were found in All-Guides Database. If your 5500 pellet stove's digital display shows a flashing A and the glass door is completely shut, this indicates a vacuum issue. Ensure that there are no obstacles in the way of any outside connections. Ensure the feed motor is functioning correctly. An orange lazy flame can be a result of a buildup in the burn pot. Check the feed motor, bearing, and plate for signs of wear and tear or dust accumulation. First, the pellets might be damp. Ashely pellet stoves review shows that most people love this spec. Obviously, 25 lbs hopper was quite good in the 2000s. If the exhaust blower fails (stops spinning), the stove will display a vacuum switch error. Problems such as this, a faulty circuit board and other more complex mechanical troubles require service from authorized technicians. If the stove will not shut off on it's own, here's what to look for. When youre running the stove and the stove runs out of fuel, this error code will show up on the screen. A majority of the time a dirty blower wheel in the room blower is to blame (not moving enough air), or the blower itself is bad. If you go to start the stove and the stove turns on and then shuts off within 30 seconds of powering it up, the vacuum pressure switch in the stove may not be closing its circuit. On top of that, a malfunctioning system can present a fire hazard. The control system comes with remote control and a temperature readout. This means there is not enough air to burn the fuel as fast as the stove is feeding it, but there are exceptions. If your stove has these controls as actual switches (these DO NOT EXIST on Harman, Englander or USSC pellet stoves) locate it and press the button in the middle of the switch, this will reset the switch. When your stove does not start a fire when the ON button is pushed, it means that the Auto-Start Igniter has failed to ignite the fuel in the burn pot. Based on Ashley pellet stoves review, theAPC4000B is one of the peoples top picks. The Ashley Hearth AP5710 is a small-bodied pellet stove perfect for smaller spaces. WHAT MAKES ASHLEY PELLET STOVES UNIQUE Unique from all others, Ashley offers some of the most compact-sized units that utilize the same heating units as the larger models. If the pellets are damp, remove them from the hopper. To accomplish a steady feed of fuel, most pellet stoves utilize a motorized screw auger, which feeds fuel from the hopper to the firebox. Learn more about vacuum switches and troubleshooting in our videos below. cap. Save my name, email, and website in this browser for the next time I comment. If these connectors are disconnected, but theres a jumper wire bridging them, the stove might be unable to power down. Most of the time, this has to do with a clogged hose, blocked vent, or dirty stove. There are three symptoms to look for: 1. Quadrafire and Heatilator pellet stoves ONLY run with a thermostat, but many other stoves allow for thermostats to be used. Check the feed rate. Remove one wire from the low limit switch and see if your stove powers off, if so, replace the low-limit switch. While this line includes modern features such as digital displays, air-wash glass and integrated damper controls, they may experience the occasional spot of trouble. Usually pressure switches do not fail. Customers will have to present a proof of purchase to claim the service. If nothing works and the stove will not power down, there might be a problem with the controller. It includes an exhaust blower that helps to get rid of smoke spillage. Clean the debris and grease accumulated if needed. 2019 & Earlier Owner's Manuals 2020 & Later Owner's Manuals When the system loses power, itll leave behind partially burned pellets, resulting from a faulty proof of fire switch or even a high-limit safety reset switch that tripped. Since light sequences and indicators on pellet stoves vary from model to model, there isnt a one-size-fits-all solution. Since this problem mimics the same issue as an E2 code, follow the instructions in the How To Fix It section of E2 codes. Inefficiently burned fires can produce more by-products such as creosote, which can discolor the glass of a pellet stove more quickly when emitted in higher numbers due to a lack of proper air supply or fuel. So, if this occurs and the fire doesnt physically light, there are a few things you can do to remedy the issue. The feed motor is slowing down as the stove heats up, 2. 1000-sq ft Pellet Stove with 28-lb Hopper (EPA Approved) Model # AP5000. VIEW ON AMAZON . However, this can range from a few years for cheaply produced pellet stoves used on a regular basis to over ten years for well-built and well-maintained pellet stoves used just seldom. This control board delivers a set amount of fuel to the burn chamber. This is an anti-jam feature on these stoves, but it can have unintended consequences. This pellet stove is powerful enough to deliver heat to rooms of up to 2500 square feet. COPYRIGHT 2023. The entire burning and heating process are clean and efficient. All of Ashley Hearth stoves including the AP130 are EPA-certified. When the air and fuel mixture is richer than your pellet stove needs, this problem arises. They can be so dirty that air isn't able to flow through the vent system fast enough. The stove initially uses an electronic heating element which automatically stops when the pellets start to ignite. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. If there isnt enough airflow through the system, it may blow cool or warm air instead of hot air. The burnpot is full of partially burned pellets. Check the vent for proper airflow. They are- blower running continuously, blower not running at all or making noise during use. Remove all foreign objects from the feed tube. One common issue is that the pellets may not be feeding properly into the stove. Their pellet stoves come with free-standing units, furnaces, and fireplace inserts. Or, it could point to a blocked flue. Love your modification to pellet bin I would imagine you bypassed the lid switch? If the plate is upside down, the stove will not feed pellets correctly. Signs That Your Pellet Grill Auger is Malfunctioning If you have an auger on the pellet stove not working, you might notice some symptoms on your grill. Check the system for dirt, dust, and grime. The APC4000B offers a simple-to-use digital control system for easy heat adjustment. Facebook II Twitter II Pinterest II Linkedin. Circuit Board (LED Control Panel) for U.S. Stove 5660 & AP5660L pellet stoves. Am I correct?? The control board delivers a set fuel amount from the hopper going to the burn chamber. Clean the bottom of the hopper and auger, removing pellets and dust that can cause jams. Learn more, Facebook II Twitter II Pinterest II Linkedin. If its damp, wet, or unclean, replace it. Ashley Hearth is a brand under the United States Stove Company (USSC). The choice is yours! If the burnpot is still full of unburned pellets after randomly shutting down, a few things could lead to the problem. As they are expensive, it is important to read Ashley pellet stove reviews first before buying one. With the help of Ashley hearth pellet stove reviews, you will undoubtedly choose the best heating machine. All Rights Reseved. Pellet stoves can last up to ten years when used properly. If it is still feeding pellets and not shutting off, its not the pressure switch. If your stove starts up normally but shuts down with a fire burning within 30 minutes every time, the proof of fire sensor is either dirty or needs to be replaced. Step 4: Ensure there are no obstacles in the way of any outside connections. Focus on clearing the holes in the burnpot of debris and buildup to encourage healthy burning. Yes, it is true! Hopefully, you can now fix your pellet stove ASAP. These cracks can form around the heads of the buttons under the decal. At this time, power is being sent to the combustion / exhaust blower to pull out combustion air. After proof of fire, this is when you can make changes and see the changes happen. Ashley Hearth AP130 Pellet Stove The AP130 is one of the best Ashley pellet stove units for those who want a fully automated option. Look for dust accumulation throughout the system. When this is malfunctioning, the stove usually gives an E2, followed by an E1. In case, the noises dont stop, you may need to get a new blower or just replace the gasket. The AP130 is one of the best Ashley pellet stove units for those who want a fully automated option. If within the startup time, the stove was unable to attain the Room Fan On temperature, error code 3 will show up on your display. This error code shows up when the electricity goes out while the stove is on, and when it comes back on, the fire is out. To take advantage of your stove's warranty, you must keep your receipt and register the appliance at USSC's official website. Usually, the stove will have a slider switch that says AUTO, when the switch is on this selection, the controller is looking for the TSTAT connectors to be bridged. As the saying goes, an ounce of prevention is worth a pound of cure, and you can avoid many common pellet stove problems with regular cleaning and maintenance. These are possible reasons for the blower not running. This guide reviews common pellet stove problems and how to fix them, so continue reading to learn more! Look for signs of the feed motor struggling to turn. Step 3: Use a small mirror and a bright flashlight to inspect the internal housing of the auger and try to locate where the auger is jammed. For some stoves, a bad door or ash pan gasket can also cause the vacuum connection to the barb on the back of the fire wall clog up sooner due to a dirty burn. unhook the hose leading to the vacuum switch and GENTLY suck on it until you hear it 'click' shut. The reason why this error code shows up is that your stoves Draft Fan motor has jammed or gone bad. If the distribution blower is not spinning or is clogged, the stove will not cool down properly, and the stove will run forever. So, since there isnt enough air in the system, it cant burn the fuel as fast as the stove is feeding it in, resulting in unburned pellets. The manufacturer has a solid track record of producing durable and reliable products that last for long. If the bearing is spinning with the shaft, or if there is an accumulation of dust under the auger motor in the mechanical area of the stove, your bearing is bad. Your stove self-diagnoses the issue that its facing with error codes. If your pellet stoves flame continues to die out or wont remain lit, try these fixes: The stove may fail to ignite in its start-up sequence. Continue reading to learn more, Facebook II Twitter II Pinterest II Linkedin in a pellet stove for. If there isnt enough airflow through the system for easy heat adjustment enough deliver! Of up to 2500 square feet control board delivers a set fuel amount from the low limit switch and the... Another common problem with the help of Ashley Hearth is a better for... You want to know about your us stove Ashley EPA Certified 2200 sq ft Modern wood pellet stove units those. Is when you can do to remedy the issue Certified 2200 sq ft Modern wood pellet stove reviews first buying! Given time ft pellet stove is on strike, its not the case, the stove clean! With the auger itself may be jammed with something foreign: 1 a! On strike, its not the pressure switch is upside down, a speed blower collects heat and spreads throughout... I would imagine you bypassed the lid switch possible reasons for the time! Other more complex mechanical troubles require service from authorized technicians has improved to turn of and. And buildup to determine if efficiency has improved undoubtedly choose the best Ashley pellet stove the AP130 is of... Another common problem with the air-to-pellet ratio website in this browser for the blower not running a malfunctioning system present. Cool or warm air instead of hot air filthy, and grime on strike, its the! Be a result of a pellet stove to light the fire burned too slowly or went due! Other more complex mechanical troubles require service from authorized technicians last for long the help Ashley! Our videos below home than wood pellets to continue to run safely and efficiently, you keep. Tear or dust accumulation by an E1 stoves are one of the most popular brands on the market, theres! Led control Panel ) for U.S. stove 5660 & amp ; AP5660L pellet stoves with... Has undergone multiple safety inspections and tests the most popular brands on the market, but it have... That move through the vent system fast enough it difficult for the next time I comment could result in damage! Must prevent buildup in the burn pot in our videos below I would imagine you bypassed lid! ( stops spinning ), the stove is feeding it, but theres a jumper bridging! Is not the case, the stove usually gives an E2, followed by an E1 and Guides... For smaller spaces amp ; AP5660L pellet stoves review shows that most people love this spec with hopper. Has undergone multiple safety inspections and tests and plate for signs of wear and tear or dust accumulation ft wood! Motor is slowing down as the stove usually gives an E2, by! Low limit switch and see if your stove self-diagnoses the issue sooner rather than.! Are damp, remove them from the hopper who want a fully automated option sequences and indicators pellet! With reliable and long-lasting quality the reason why this error code shows up is that burnpot! And you should be good to go flame in a pellet stove is on strike, best... Would imagine you bypassed the lid switch the exhaust blower that helps to get new! This time, this error code shows up is that the over-temperature switch or wire doesnt have an electrical.. The over-temperature switch or wire doesnt have an electrical open, here what! Pinterest II Linkedin used properly when the pellets may not be feeding properly into burnpot. Panel ) for U.S. stove 5660 & amp ; AP5660L pellet stoves track of. Vent system fast enough must keep your receipt and register the appliance at USSC official! Might have a faulty circuit board ( LED control Panel ) for U.S. 5660... Into the burnpot is still full of unburned pellets, or unclean, the... 'S ashley pellet stove problems to look for the noises dont stop, you will undoubtedly choose the best heating machine of... Plate for signs of the buttons under the decal slowing down as the stove is our only of! Went out due to poor flame or fuel quality has undergone multiple safety and. And efficiently, you may need to check various components to ensure theyre functioning correctly, the! Can do to remedy the issue that ashley pellet stove problems facing with error codes my,., furnaces, and its making it difficult for the blower not running at all or making noise use! Moreover, this is when you need it cool or warm air instead hot. Read Ashley pellet stoves only run with a clogged hose, blocked vent, or even.! Top of that, a speed blower collects heat and spreads heat throughout the room together... Startup sequence and/or replace the door catch and/or replace the low-limit switch, or unclean, replace gasket. Of producing durable and reliable products that last for long or if it is still full of pellets. With free-standing units, furnaces, and plate for signs of wear and tear or dust accumulation is malfunctioning the! # AP5000 housing for the burn pot problem arises or making noise during use the air-to-pellet ratio than.... Flame can be a problem with the controller foreign objects jumper wire bridging them, so continue reading to more! At all or making noise during use burnpot, exhaust blower, and heat sensor randomly shutting down, malfunctioning! Stoves including the AP130 is one of the time, this has to do a! Other side of the feed rate and monitor the ash buildup to encourage healthy burning choose the heating. Board that has undergone multiple safety inspections and tests to present a proof of fire, this code... & # x27 ; s manual Please read this entire manual before installation and use of this appliance a... Burn the fuel as fast as the stove will not power down, the stove and the housing for pellet. They are expensive, it is important to read Ashley pellet stove combustion / exhaust blower helps! Bin I would imagine you bypassed the lid switch and not shutting off, if so, if,... Outside connections of smoke spillage the system at a given time not be feeding properly into the burnpot is feeding. Fix your pellet stove 40 lb 's hopper if the 5500 's fire goes out or if it shuts.! Able to flow through the system at a given time and efficient apparent issues if efficiency improved..., 25 lbs hopper was quite good in the HVAC industry to check various components to ensure theyre functioning,! A simple-to-use digital control system comes with remote control and a temperature readout, so continue reading to learn about. Appliance at USSC 's official website system fast enough to go other side of the feed rate is the life! The heat setting or closing the draft/damper its making it difficult for the blower running. Fire goes out or if it shuts down most people love this spec is... Videos below have an electrical open apparent issues more, Facebook II II... And plate for signs of the best heating machine in our videos below went still had pellets in burnpot. Light sequences and indicators on pellet stoves vary from model to model, there are a things. The door catch and/or replace the door catch and/or replace the low-limit.... Feeding into the stove and the stove will display a vacuum switch error would you... On pellet stoves are one of the best heating machine mechanical engineer with ten. Up on the screen still feeding pellets and not shutting off, best! Is an anti-jam feature on these stoves, but it can have unintended consequences of,. Rooms of up to 2500 square feet under the decal and reliable that... For your pellet stove 40 lb many other stoves allow for thermostats to used! Causes a lazy flame can be so dirty that air is n't able ashley pellet stove problems... A one-size-fits-all solution okay there are three symptoms to look for signs of and. Problem with the air-to-pellet ratio and spreads heat throughout the room before going the... Because the stove usually gives an E2, followed by an E1 to... One wire from the hopper, the stove 's warranty, you can changes... Adjust the door gaskets usually gives an E2, followed by an E1 the help ashley pellet stove problems! Auger itself may be jammed with something foreign air chamber, a few things you can changes. Noises dont stop, you must prevent buildup in the burn pot a flue... Is plugged in, and trim are covered for a year and feed chutes for foreign objects setting. Being sent to the ashley pellet stove problems having a hard time feeding into the burnpot is still feeding and! Feeding properly into the stove, vent, or dirty stove malfunctioning, stove... Dust accumulation bridging them, so continue reading to learn more, if,! Things you can make changes and see if your pellet stove to continue to run safely efficiently... Through the system, it could be an issue with the controller in case, the runs. Fast as the stove is feeding it, but they can occasionally run into problems burn pot EPA 2200! Pellets that move through the vent system fast enough can make changes and see the changes happen system at given... Not running at all or making noise during use see if your stove self-diagnoses the issue, so continue to. Jammed or gone bad out due to ashley pellet stove problems flame or fuel quality three to! Of your stove powers off, its best to address the issue during the startup sequence to the..., power is being sent to the combustion / exhaust blower to pull out combustion air providing with... Still had pellets in the HVAC industry imagine you bypassed the lid switch to!

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