How to get a refund on SHEIN without returning. I recently ordered about 100 worth of stuff from them, how I wish I'd read their reviews first. 4- Lastly, click View to download and print your return label. Now you should be well equipped to get your refund at Shein, just follow our easy step by step guide. So the situation is as follows; you ordered a cloth on the SHEIN app. All Rights Reserved. During this time, you can contact their customer service team to set up the return request, which they will prioritize. This is the message I was sent: To our valued customer, we are happy to provided you with a priority refund for this item.You are welcome to keep the item without returning it, no return label will be sent. With that said, whats been your experience with their policy? If your item is too big or small, you may want to exchange it for a different size. And after it gets delivered you are disappointed because it had very low quality or it is not what you expected. Because they have included original packaging points in their return policy guidelines. SHEIN is the world's largest online fashion retailer, with an impressive selection of casual and luxurious clothing. You may choose to swap your item for a different size if it doesnt fit as expected. First we will receive an email indicating that the refund has been processed successfully. 6. You are responsible for paying the shipping for any returned item after the first. Order #123456 totalled $100, and the first payment of $25 was made at the time of purchase. Moment of truthI had never heard of Shein until a few weeks ago when I saw my teenage daughter shopping for clothes on their website. Your honest SHEIN reviews will help new customers. Keep your item in its original condition with all the tags and hygiene stickers attached, and mail the item (s) back. Click the "My Orders" link. If the item youve requested is available, youll be given an exchange. Let me know in the comments. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. All users who are reimbursed think that they have been for reasons that are usually far from the real cause, which is usually more technical. In about 5-10 working days we will have the money in our account. Let's use the below example to show how this works. How long did it take for them to give you your money back? Moreover, they do accept the return of select orders and send in their representative to collect the package from you. For those thinking it might be unfair, keep in mind the company will use the date on the returned packaging to determine if you have met the 45 days. However, you cant deny how generous SHEIN is in regards to treating its . Once your return is approved then you will get your refund via SHEIN wallet or in your account, depending upon the method that you have selected for refund. If you are one of them then feel happy, its quite normal. Pack the products in the original packaging and past return label on it. Or. Return a parcel with Evri in 3 EASY steps. Shein may accept a return that has been washed if youve kept the original tags but you will have to contact customer service first. Note:You only get the first return free, anyadditional returnof the same order will incur acharge of $7.99(which will be deducted from your refund). You can follow the simple step-by-step guide below: Step 1:sign in to your SHEIN account and click on My Orders to select the order you wish to return. An example of data being processed may be a unique identifier stored in a cookie. If your returned item meets the refund policys standards, you can choose to have your money returned as either a credit to your Shein account wallet or your original payment source. like okay?? However, you can submit your return without the original packaging but the refund is not guaranteed. Refer to the above article to know about it in detail. How to get a refund on SHEIN without returning it? Look for Free returns next to the price to confirm that the item qualifies for free returns.. Extended Returns Information. Yes, you can but we suggest you contact customer service first before going to return your items. You can use any one of the following types of SHEIN shipping fees. Next, visit ' My Order ' and click the order that you want to return it. According to the official SHEIN return policy the tags must be attached to the products. Yes you can return as many items in your first order and this will fall under the first return free policy. In this article, you will get complete guide on shein refund without returning item. Returns are typically processed within 7 days of receiving your package; however, as of January 2022, due to COVID-19 circumstances, refunds are taking approximately 10-12 days . I issued an return of a $8 dollar dress, I can't find any return label and I noticed that the money has already been returned to my bank. I went to UPS to return a few items and they told me i had to purchase the packaging to return my items. Save my name, email, and website in this browser for the next time I comment. Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". website. Select the order you want to return. It all starts with one click or tap of a button. To get more information, read below. this is randomly selected by our system and is not applicable to all.) SEE ALSO: If I cancel an order on SHEIN will I be refunded? Comparative 2023, VAT on Aliexpress Is it included? They randomly select people for a refund without sending items back to SHEIN. Shop Collections From SHEIN. Mobile number or email address: CONTINUE. What you do at the time your order is refunded after receiving it should be your decision. This is the message I was sent: To our valued customer, we are happy to provided you with a priority refund for this item.You are welcome to keep the item without returning it, no return label will be sent. And this definitely makes the SHEIN shopping experience stand out among other platforms. Shein does not accept returns for bodysuits, lingerie, jewelry, beauty products, underwear, event and party supplies, DIY supplies, pet supplies, and accessories (except scarves, bags, and mermaid blankets). Send the parcel by using SHEIN return label with a shipping cost of $7.99 USD. Products in the beauty category are excluded from SHEIN. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. In the excitement of getting the order I mixed up all the bags they came in and I lost the receipt so I have no clue which items go to which bag. Manage Settings I ordered 3 items and they all came without tags. 45 Days to Free Return. The order total was $100 & a refund of $80 was processed. This makes the shopping experience on SHEIN very easy and cool. Your blogs are really amazing with lots of information. The receipt of the order must be contained in the return package. Find the order you would like to cancel and select the "Make Return" button. SHEIN about RETURN POLICY. You can make returns up to 45 days after making your purchase. Sign in With Facebook. Here we have explained all you need to know about getting a refund on SHEIN without returning. But thanks Shein. This site may include affiliate links from the Amazon, Awin, Aliexpress Affiliate Program or other affiliate programs. But there is no need for you to stress about it. SHEIN will take up to 10 working days to process your refund. I was told that when doing an exchange you need to start a live chat with Stein first so they can mark your return as an exchange. However, if the product is damaged or not in acceptable condition, it may be subject to Amazon's returns policy which could include up to a 15% restocking fee. what happened if the parcel point dropoff that i selected told me SHEIN took more than 1 month to collect the returned parcel and the guy that picked up last told them he is not going back next timewhat can i do? Normally we will only have a refund from SHEIN when we make a return that must be selected by ourselves and will not be automatic. here at Android Nature, she is assigned with various cool topics and is responsible for sharing cool insight and updates on the same. The support agent will guide you on this matter. Required fields are marked *. If this date is less than 45 days, youll receive your refund within 10-12 days. Now, the online world is definitely scary and it is hard to blink while you try to shop and involve money in it. FREE C $70.64 Find many great new & used options and get the best deals for The Little Bus TAYO Friends Mini Special Set 4 pcs Toys Peanut Shine Air Kinder at the best online prices at Free shipping for many products. I issued an return of a $8 dollar dress, I can't find any return label and I noticed that the money has already been returned to my bank. Shein accepts returns on most items, as long as you return them within 30 days of receipt. Im very disappointed as I love the top. SHEIN will deduct your shipping charges from the refund so dont need to pay when courier. So they give importance to their valuable customers. Choose your return method. It does say at the bottom that its randomly selected though. Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. Can I return to Shein without original packaging? However, they do provide the refund within 7 days. We use cookies to make wikiHow great. On average, Shein takes7-10 daysto process your return and issue refunds upon receipt of your package. But I have it on good authority that theyll still take back the item if you removed the tag but still have it in your possession. idk what to do tbh guess I will wait it out, Just happened to me too. Also, you cant return damaged, stained and used products. You can increase the chances of winning a "Credit Not Processed" dispute by submitting all refund receipts on file to prove the refund was completed. Is this going to affect the return at all? Please be sure to double check your returns before shipping them out. Returns are available in both ways, in-store returns and online purchased items at www.shein.com. No returns on intimates, most stores have this policy, for good reason. SHEIN will send your money back to your wallet or account. You have 45 days to get a refund from the company post purchase. Follow the final steps and choose the option for your return. The only labels attached should be your current return labels. Customers can surely try them on, but if you have used clothes for dinner or work then they will be unable to accept your return. Most of the SHEIN products are out of their return policy. To get a full refund from shein, read above the important key points available above.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-large-mobile-banner-2','ezslot_13',183,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-large-mobile-banner-2-0'); Yes, customers can get free shipping on shein on particular days, most probably on Sundays. Instead, they provide you with a refund, immediately. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How To Get Free Shipping On Shein On Sundays, How To Leave A Review On Shein For Points, how to get a refund on shein without returning, How To Cancel Uber Eats Pass | Get Refund [Updated 2023], Hollister Return Policy Canada Must These Points. Step 1: sign in to your SHEIN account and click on "My Orders" to select the order you wish to return. Its a random service offered by SHEIN. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Return Method: Exceeds The Return Time Limit. [Updated 2023], How to get Free Shipping on Vinted to save money [2023], Reviews of Bonprix Sizes How do they work? I recently returned a item and never . Returns are processed directly through the Shein App. Choose from the most popular shops or enter their name in the search box. You can also check out our other guides on Academy, Target, Urban Outfitters, Whole Foods, Office Depot, andAmazon Return Policy. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. SHEIN will not accept the returns of the following listed items. Step 4: Print the returning label. They still have tons in stock. Not happy with product or service If you have ordered items on shein and wish to return them then you are in right place. 2. Select the item(s), indicate the reason(s) for return, and submit.. 4. If you can't find your retailer, check our FAQ page. You should also check with Amazon to see if the item can be returned without its original packaging. You have 45 days to return a piece of clothing after you've received it and returns usually (unless there's a promotion) cost $7.99. (3) Select the item (s) you would like to return, indicate the reason, and submit. Many SHEIN customers have faced this situation and they have been left puzzled for days. Please follow these steps: 1. Once you are logged in, select the "My Orders" tab on the top navigation bar. same thing happened to me too and i don't want to get scammed haha. Normally we will only have a refund from SHEIN when we make a return that must be selected by ourselves and will not be automatic. And, it keeps customers' attention, I suppose. Returned products must be unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Now, returning a damaged product might not work and it wont get you your money back. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. 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