(1)The Postal Service will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic. Therefore, delays may continue to occur in the processing and delivery of all types of letter-post, parcel-post and EMS items. The following International Mail Services are experiencing disruptions due to the global pandemic. Additionally, some services are now resuming., Please be assured that we will continue to post these service disruptions and resumptions just as soon as we are aware of them and as the list grows, they will be added here., Learn How to handle Business Disruptions byDownloading our E-Book: How to Navigate the COVID19 Crisis, International Mail Service Updates Related to COVID-19. Customers are asked to refrain from mailing the following service to China until further notice: For already deposited PMI items entered prior to 4/29/22, the Postal Service will transport to destination and delays are to be expected.For deposited PMI items entered on or after 4/29/22, the Postal Service will endorse the items as Mail Service Suspended Return to Sender and place them in the mail stream for return to sender. On January 28, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). ePacket remains suspended. Therefore, restrictions to its services no longer apply. It will continue to provide restricted postal services. Spain UPDATE: S.E. Canada:Canada Post has advised that it is experiencing significant disruption to its daily operations owing to the temporary closure of many institutions, airlines and transportation providers. AIR FREIGHT. Therefore, service delivery standards cannot be guaranteed, and the situation of force majeure previously declared remains in place. Parcel Monitor is the best option for tracking every one of your shipments. Therefore, the Department of Posts is unable to guarantee compliance with the agreed delivery standards for all mail categories. Suriname:Suriname Postal Corporation (SURPOST) has advised that the government has suspended international flights until further notice. On February 1, 2021, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Customers are asked to refrain from mailing the following services to China until further notice: For already deposited items (PMI entered prior to 4/29/22 and FCPIS, IPA Packets and ISAL Packets entered prior to 5/13/22), the Postal Service will transport to destination and delays are to be expected.For deposited items (PMI entered on or after 4/29/22 and FCPIS, CeP, IPA Packets and ISAL Packets entered on or after 5/13/22), the Postal Service will endorse the items as Mail Service Suspended Return to Sender and place them in the mail stream for return to sender. Germany to USA, port to port. On April 4, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Peru UPDATE:Servicios Postales del Per SERPOST S.A, has advised that the suspension of all postal operations has been extended until further notice. Print out your shipping labels and attach to your package and then dropoff your package at a designated dropoff location. Additionally, until further notice, letter-post, parcel-post and EMS items requiring signature on delivery will no longer be signed for at the moment of handover to the recipient. On August 19, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Furthermore, should the situation worsen, it will be forced to temporarily suspend the acceptance of mail for destinations outside Slovenia to which transport is not available. Madagascar UPDATE:Paositra Malagasy has advised the that the state of sanitary emergency in Madagascar was lifted on September 3, 2021. Courier items are still delivered to the door, but the four last digits of the recipients ID document are recorded in place of a signature. Items requiring a signature, proof of age or the collection of customs fees will continue to be delivered directly to a nearby post office for pickup by the customer. Colombia UPDATE: Servicios Postales Nacionales S.A. 4-72 has advised that postal services are now back to normal. Samoa UPDATE:Samoa Post has advised that the state of emergency has been extended until November 22, 2020. Aviation mail security & hazardous materials, Instructions for international shipments to Ireland, The Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or, The sender may remail them with the existing postage once service has been restored. or Select a different location. Macao UPDATE:Macao Post has advised that delivery services have resumed as of August 18, 2021. International Service Suspension Notice effective September 3, 2021. On July 12, 2022,Macao Post,the designated operator ofMacao,provided notification that the delivery of letter-post items is suspended, and the call center is closed until further notice. UPS continues to closely monitor the situation. The administration has introduced new restrictions and closed access to certain regions of the country from May 3 16, 2021. Therefore, service delivery standards cannot be guaranteed, and the situation of force majeure previously declared remains in place. Delivery will be deemed to have occurred when collection is confirmed at the designated collection points. Singapore Post will not provide written proof of delivery. Effective February 26, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. However, in order to prevent the further spread of the pandemic, all mail sent to Sri Lanka will be processed and delivered in accordance with the governments restrictions and safety guidelines. Bulgaria:Bulgarian Posts plc has advised that it is currently not able to send letter-post, parcel-post or EMS items to many countries inside and outside the European Union, with the list changing on a daily basis. [Note: see below regarding change for mail destined to Morocco.]. Starting March 17, Cambodia has imposed a ban on foreign nationals arriving from Italy, Germany, Spain, France and the US for 30 days. Due to COVID-19, international shipping has been suspended to many countries.According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended. However, several measures have been implemented to ensure the safety of both customers and staff, including the following: Furthermore, in common with many other postal operators, given the diminishing number of flights and reduced capacity, bpost is temporarily unable to send outbound international mail and parcels (letter post, parcel post and EMS) to destinations outside Europe. The postal network, national and international operations centers and national post offices will, however, remain open, but with a reduced workforce and modified working hours. This exceptional March 17, 2020, and will remain in effect until further notice. Customers should expect delivery delays. Nepal UPDATE:Nepal Post, the designated operator of Nepal, received notification that due to high rates of COVID-19, the Nepalese Government has announced a two-week lockdown in the Kathmandu Valley and nearby cities effective April 29, 2021. Items normally requiring the addressees signature upon delivery will be handed over without signature. International Service Suspension Notice effective November 27, 2020. Force majeure remains and is affecting the processing and delivery of all types of mail, including outbound and inbound Express Mail Service (EMS), parcel-post and letter-post services, with an impact on quality of service. Macao UPDATE:Macao Post has advised that, due to the high risk of a local COVID-19 outbreak, the Macao Special Administrative Region has entered a state of immediate prevention effective September 25, 2021. Effective Friday, December 10, 2021, the Postal Service will resume acceptance of mail destined to the following: On November 30, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Benefits of Air Freight. This applies to all letter-post, parcel-post and Express Mail Service (EMS) items. This reduced transportation capacity may lead to delays in both inbound and outbound mail (letter-post, parcel-post and EMS items). Express Mail Service (EMS) is available internationally to all destinations other than India. Ship Air Freight From Germany to the US With Unprecedented Visibility and Control. On March 10, 2022, the Postal Service received a notification fromSuriname Postal Corporation (SURPOST) advising that the measures aimed at limiting the spread of COVID-19 have been lifted by the Government ofSuriname,and postal services have returned to normal. On June 15, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Effective June 26, 2020, the Postal Service will resume acceptance of mail destined to the following countries: On June 19, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Honduras UPDATE:Empresa de Correos de Honduras (Honducor) has advised that it has extended the suspension of postal services until June 14, 2020, or a later date to be communicated in due course. The current situation will also have repercussions in terms of quality of service for all types of inbound and outbound mail. The impact is expected to last until the end of the epidemic. Trinidad and TobagoUPDATE:Trinidad and Tobago Postal Corporation (TTPost) has advised that inbound and outbound commercial flights have resumed to and from Trinidad and Tobago. Jamaica UPDATE:Jamaica Post, the designated operator of Jamaica, has advised that the Government of Jamaica has extended the national curfew until January 15, 2021. Consequently, all previous measures will continue to apply and force majeure will remain in effect. International Service Resumption Notice effective January 29, 2021. As most restrictions relating to COVID-19 have now been lifted, New Zealand Post has decided to close its force majeure case. The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link:https://postalpro.usps.com/international-refunds, The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. This includes changes for items that require signature on delivery and declaration of force majeure. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items. Effective Friday, July 1, 2022, the Postal Service will resume acceptance of the following services destined toNew Zealand: First-Class Package International Service (FCPIS), International Priority Airmail (IPA) Packets, International Surface Air Lift (ISAL) Packets. On May 6, 2022, the Postal Service received a notification fromPoczta Polska, the designated operator of Poland, advising that, following the latest announcements by the Polish Government regarding the relaxation of public health measures throughout the country, most restrictions relating to COVID-19 have now been lifted. As a result, force majeure remains in place. Customers should expect delays for inbound and outbound letter-post, parcel post and EMS items. As a result, Sri Lanka Post will be operating with a reduced work force and will process and deliver mail in compliance with restrictions imposed by the government. WebGET A FREE DOMESTIC OR INTERNATIONAL SHIPPING QUOTE ONLINE. If it is not possible to deliver the item to the addressee, it will be returned to the post office for temporary storage, and no notice will be left. The alert level will be reviewed after three days for all areas except Auckland and Coromandel Peninsula, which is likely to remain at level 4 for an initial period of seven days. International Service Resumption Notice effective January 8, 2021. Maldives UPDATE:Maldives Post has advised that the processing of all inbound mail (letter-post, parcel-post and EMS items) is now back to normal as of November 1, 2020. Madagascar UPDATE:Paositra Malagasy has advised that the Government of Madagascar has declared a health state of emergency in order to limit the spread of the South African COVID-19 variant. International Service Suspension Notice effective November 6, 2020. However, in compliance with the strict ad hoc measures taken by the government, delays may be expected for all types of inbound mail (letter-post, parcel-post and EMS). As a result, all previous measures remain in place. During this period, Thailand Post will continue to provide postal services and make necessary adjustments to ensure the delivery and processing of inbound and outbound mail. Customers may visit our International Service Alerts page for the most up to date information:https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. North Macedonia:Post of North Macedonia has advised that the government has officially declared a state of emergency for 30 days from March 19, 2020, (period subject to extension). It will also continue to receive mail from countries that send mail to SAPO for delivery in South Africa. As a result, Albanian Post is declaring a situation of force majeure with regard to all letter-post and parcel-post items. The acceptance of outbound mail items (letter post, parcel post and EMS) for some destinations remains subject to transport availability. Pota Slovenije continues to provide postal services with a reduced workforce. Poland UPDATE:Poczta Polska has advised that the Polish Government has implemented a national quarantine throughout Poland. Therefore, the previously announced force majeure will remain in effect until further notice. Items normally requiring the addressees signature upon delivery will be handed over without signature. WebYou are in Germany. On April 9, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Latvijas Pasts is continuing to accept outbound postal items destined for all countries and is sending them via alternative routes as required. If you are shipping from Germany to the USA for instance, there is unlikely to be any problem, but if your goods are bound for any countries known for terrorist activity or other forms of political or cultural unrest, you should double check if El Salvador:Correos de El Salvador has advised that it will need to reduce its workforce across the logistics chain. The measures will have repercussions on Tonga Posts ability to keep its sorting and delivery operations running. As a result, mail processing operations have returned to normal. These temporary measures will be effective until further notice. Trinidad and Tobago:Trinidad and Tobago Postal Corporation (TTPost) has advised that due to border closures in an effort to limit the spread of COVID-19, postal service quality for international inbound and outbound services and service delivery standards cannot be guaranteed until further notice. All inquiries, including those handled electronically through the Internet-based systems for parcel-post, EMS and registered items, are liable to be disrupted. Therefore, force majeure will continue to apply. Panama UPDATE:Correos de Panama has advised that post offices, mail processing centers (domestic and international) and the air transhipment office at Tocmen International Airport are operating under normal working hours and the biosafety measures established by the Ministry of Health of Panama (MINSA). Guatemala:The General Directorate of Posts and Telegraphs has advised that, as part of government measures to prevent the spread of COVID-19, it is operating with 50% of its normal staff until April 12, 2020 (subject to extension). As a result, the previously announced force majeure remains until further notice. The delivery will be attempted again once the quarantine is over. Deliveries to the addressees home require the courier to confirm the recipients name by asking to see ID, recording name and releasing item to recipient. Lebanon UPDATE:LibanPost has advised that due to the latest increase in the number of Covid-19 cases, the Lebanese Government has declared a complete lockdown in the country from Thursday, July 30 to Monday, August 3 (end of day) and from Thursday, August 6 to Monday, August 10 (end of day). Mauritius UPDATE:Mauritius Post has advised that they are extending the suspension of mail services until May 4, 2020. The acceptance of outbound mail items (letter post, parcel post and EMS) for some destinations is still subject to transport availability. boxes, mailboxes, parcel lockers. Lebanon:LibanPost has advised that all passenger flights to and from BeirutRafic Hariri International Airport have been suspended until March 29, 2020. Therefore, the Department of Posts is unable to guarantee compliance with the agreed delivery standards for all mail categories. On March 17, 2020, the Postal Service received notifications from various global postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Additionally, customer should expect delays in the delivery of all mail items. Netherlands UPDATE:PostNL has advised that effective March 16, 2020 alternative proofs of delivery were implemented for all international inbound items that would normally require a signature. 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