I just can't stop stressing over the whole "what could go wrong" aspect. Click here to read our full review for free and apply in just 2 minutes. So I'm awkwardly keeping my hands visible and not reaching for my pockets. Our register literally wouldnt let me ring it up. Having a well-trained cashier makes a big difference to a business even if you possess the best POS system. Youre not fooling anyone, says Maria Camby, a current grocery store employee. A cashier who is tired or bored may end up handing out too much money in change, ending with a shortfall in the days takings. Cashiers stop fraud. Prepare for it mentally first. For example, what if the barcode scanner stops working? Cashiers can work in many different fields, You can avoid hard physical work as a cashier, Most cashiers dont work more than 40 hours, You dont have to work in a conventional office job, You dont need a college degree for becoming a cashier, Many cashiers will lose their jobs in the future, You will not be able to afford any luxury, Cashiers have a rather low social standing, Cashiers often have to work in the evening, Rather limited promotion opportunities for cashiers, Working as a cashier may become boring in the long run, Top 10 Being a Cashier Pros & Cons Summary List, salary, career prospects, educational requirements, working hours and job satisfaction of cashiers, 10 Smart Things To Do After Failing An Art Degree, 18 Smart Things To Do After Failing An Economics Degree, 18 Things To Do After Failing Your Communication Degree, 18 Smart Things To Do After Failing Your Education Degree, 19 Things To Do After Failing Your Engineering Degree, 19 Smart Things To Do After Failing Your Biology Degree, 18 Smart Things To Do After Failing Your Psychology Degree, 18 Smart Things To Do After Failing Your Business Degree, 33 Key Pros & Cons Of Being A Casino Dealer, 31 Key Pros & Cons Of Being An Underwriter, 30 Noble Pros & Cons Of Working For A Hedge Fund, 32 Nerdy Pros & Cons Of Being A Data Scientist, 31 Key Pros & Cons Of Being A Loan Officer. The more you do it the better and more confident and comfortable you will soon get to feel about it. Im not good at math. Cashiers dont set the sales tax, so do not ask them if theres a workaround. Even without an outbreak, psychologists can attest: Grocery store anxiety is absolutely real and many are struggling with it now more than ever. As an associate, I may earn commissions from qualifying purchases from Amazon or other programs. The coronavirus outbreak is sending shoppers to the store in doomsday-like droves. We recommend our users to update the browser. Yet, you will not have to ruin your health like many other people who have to stress their bodies at work on a regular basis. Usually, the register 3. You'll grow a thicker skin towards the lamer people, and usually there's at least one coworker you can count on to talk to about problem customers, even if just for sympathy. This isnt a garage sale, says Morgan Winter, who has worked in retail for over a decade. first of all, they're not there to harm you in any way, be aware of the fact that they don't pose any danger to you and they're just doing their job. The cashier role is a linchpin of retail stores. How can I get what I need from my doctor? How are various payment methods -- such as checks, mobile payments, and gift cards -- handled? Press question mark to learn the rest of the keyboard shortcuts. I only have training today, but I'm still really nervous. Many POS systems will automatically adjust prices based on a sales event or other pricing strategy, but if a customer has a question about the promotion, a reference list allows a cashier to quickly answer the question. You can never be certain what the future has in mind for you and if you have to deal with issues that require lots of money to fix, you will often not be able to do so. Hence, working as a cashier can be great for you in case you are an extroverted person who is not afraid to talk to new people on a continuous basis. By working as a cashier, you can avoid all of those issues. We are all different, with some people who dont find repetitive work and issues, others will find performing repetitive work mind-numbing boring. Moreover, once a cashier has mastered the responsibilities around POS transactions, they can expand their cashier skills into sales techniques by recommending products and upsells during the checkout. WebCombine that with being a socially anxious person, AND working as a cashier (a very people centered role), one could be significantly overwhelmed! Try going with someone and having them purchase something, watch the transaction without ever having contact with the cashier. Never give up or give in,continue to face this fear every chance you get, this will help you gain courage. Don't make it a big deal, try to calm yourself with different exercises. But that doesnt mean we dont cringe while doing it. We are no longer supporting IE (Internet Explorer) as we strive to provide site experiences for browsers that support new web standards and security practices. Best Mortgage Lenders for First-Time Homebuyers. Here are suggestions to coach your team on customer service skills. Supermarket industry expert Phil Lempert also attributes in-store stress to the overwhelming number of options. Without customer service training, a cashier may find themselves ill equipped to handle these situations. Being a Cashier can be mentally hard Starting at the same screen, scanning and bagging items over and over again can become boring and be hard mentally. Go grocery shopping sometimes! People in higher-weight bodies tend to be anxious about grocery shopping because they know theyre going to be judged, she said. Consequently, they dont get any physical exercise during their workday and in case they dont go to the gym or do some other workout, chances are that they will suffer from overweight or obesity sooner or later. And here's something that always helps me. Ive had so many shoppers try to argue their way into having me accept it anyway. Maybe youre just venting about the cost of living these days, but please dont complain about the stores prices to the cashiers. They are there to do a job, as are you. You don't even think about it when you are ringing upitems. Hence, if job security is really important to you, you should definitely go for a different career path. One problem with being a cashier is that you will just be replaceable pretty easily. Help your cashiers by providing tools. We all had experiences with new people at a job. While having fewer options can help those who struggle with decisions, its only a fraction of the larger problem a problem that Chapman said affects shoppers across a spectrum of stress. They not only must learn the POS system, they must be acquainted with store policies, sales and marketing promotions, and the merchandise. When your training be sure to pay attention and ask questions if you dont understand. Also it would be great to be introduced to a cashier out of uniform. Most often, cashiers work in similar positions for decades and can not even dream of being promoted. Ah, we all love to smile! While anxiety is not a top concern among grocers, they do have their eye on it. Working the express register. Cashiers are normal people just like you and me (which might sound patronising but it's true!) and I'm really nervous. You just have to be there for a few seconds and then your done, the cashier is trapped there for the day. Types of situations a cashier with social anxiety would encounter 1. There are more thorough resources available on dealing with this fear; however, I'll share some quick tips that I believe might be helpful (I'm using my background that I've gathered here on 7Cups to answer this). They are just normal people trying to earn a living. I have this irrational fear that they actually hate me. Its one thing to make conversation, its another thing entirely to be belligerent about the cost of your shopping trip. If I'm on Disability, Can I Still Get a Loan? Another upside of becoming a cashier is that you may get discounts on products of the store you work for. Take it easy and bein Continue Reading Quora User We probably really hate where we are in life at the moment as it's not exactly a glorified place to work. If you make a mistake cashing someone out, its ok because co workers also make mistakes even if they worked there for years. Also it would be great to be introduced to a cashier out of uniform. Rude Customers. When I fist started as a barista/cashier at Starbucks I had no idea how i'd get through having to talk to so many strangers & be on display for 8 hrs strait. Ask alot if questions if you feel the need to. Cashiers sit behind the register and make sure that customers pay their bills. The first day on the job makes most people nervous- people will generally empathize with you and remember THEIR first day. Company has control over the price. Sure, you may still have to do some physical work. While having fewer options can help those who struggle with decisions, its only a fraction of the larger problem a problem that Chapman said affects shoppers across a spectrum of stress. WebBeing a cashier is scary, its scary for me. They are just normal people trying to earn a living. However, Ive quit pretty soon after that since I havent found true meaning in my job. Triggered by perceived or actual scrutiny from others. Try to remember that cashiers are regular people, like you and me. A position as a cashier involves dealing with the public, handling money, making change, and sometimes working under pressure. I made a lot of good money as a waitress and worked barely 20 hours a week in college, a lot less than what a cashier has to work in order to make the same money. Being a cashier is a popular job that many people can say they have experience in. You would use what is known as exposure therapy, which is overcoming an often irrational fear through gradual interaction with the object causing the fear. Some stores now use wood interiors, warm lighting and wall ivy to make shoppers more comfortable while muffling anxiety-triggering sounds like shopping carts and loud speakers. Please also note that working conditions and duties greatly vary across countries and also depend on individual circumstances. Many people struggle with this, wherein they become anxious or afraid when having to interact with other people in some or all social situations. Instead, try one of these 50 money-saving secrets from your favorite stores. Everytime you have to walk up to a cashier and you start to feel afraid just do it anyway. Cashiers can catch these situations by employing steps such as checking ID and matching credit card signatures. Try going to shops where you know the people there, or go with people you know and gradually start going to more and more shops on your own- they are only human just like you and me, Connect with an expert therapist about overcoming anxiety. If your boss doesnt like you anymore one day, he can just fire you and replace you with someone he likes more or someone who just demands a lower wage than you. 7cups has resources available that may help. Like this total stranger that bought me a coke because he knew I had the flu and could hardly stand, but was still ringing people up. , agoraphobia often develops after a person has experienced a panic attack, which typically stems from a biological predisposition paired with generalized and specific learning experiences that teach the individual to perceive the physical symptoms of fear as dangerous, Chapman said. You just have to be there for a few seconds and then your done, the cashier is trapped there for the day. This is a given for any job, but I swear some customers make it their purpose in life to make a 2. Just think, if you fumble with your money or stutter when talking to them, they encounter people from all walks of life all of the time so won't focus on you alone. If there are problem people don't even deal with them, just tell them you'll get the manager and let them deal with it. Another disadvantage of becoming a cashier is that you will also not learn that many valuable skills. How Much Does Home Ownership Really Cost? Most cashiers also dont feel stressed at all. Just do it. Not only does a good checkout experience create a positive experience for customers, that experience can translate into the customer recommending your store to others, leading to customer acquisition. Yeah no one really wants to have a conversation. The job centers on receiving payment, making change, processing credit card payments and printing receipts. WebBut don't be afraid to call a CSM (manager) at the first sign of trouble. This is particularly tough for those in higher-weight bodies, due to internal and external stigmas and pressures. misunderstanding of how the virus spreads. Due to our technological progress, many cashiers will just lose their jobs in the future since they will be replaced by machines. And youre also making it so the people behind your cart in line are annoyed and slowing down the checkout process. Its also one of the 13 rudest things people do at the grocery store. Cashiers stop fraud. For example, a cashier might have to address an angry customer. Others, like ShopRite, even offer in-store registered dieticians to help customers with food decisions. If you run into problems, say it's your first day. Thats why theyre a hotbed of anxiety triggers, Chapman said. What were seeing now, for example, is retailers curating offerings. Moreover, since you will not earn enough, you will also not be able to save enough money for retirement, which can lead to serious old-age poverty once you get to retirement age and are no longer able to work anymore. There are jerks, sure, but most people aren't jerks. Just remember - they're normal people too! Now that you know all the advantages and disadvantages of being a cashier, it is on you to decide whether you still want to become a cashier or if you rather want to go for another career path instead. they just want a vending machine on legs, and that I can do! Being a Cashier can be mentally hard Starting at the same screen, scanning and bagging items over and over again can become boring and be hard mentally. It's true that there are some lame customers out there who will want to ruin your day, but they are far fewer than you'd think, and building a rapport with the awesome customers will help you get through your day, and get over the anxiety. Best Homeowners Insurance for New Construction, How to Get Discounts on Homeowners Insurance. Working the 12 items or less register is a huge pain in the ass. Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. Introduce a new cashier to the rest of the team, and if a badge or uniform is required, provide that as soon as possible. Once upon a time, I was a sales manager at a retail store, and as a result, trained many employees to run cash registers. Also it would be great to be introduced to a cashier out of uniform. Ah, we all love to smile! TL;DR: Your a vending machine on legs, embrace it. I made a lot of good money as a waitress and worked barely 20 hours a week in college, a lot less than what a cashier has to work in order to make the same money. Good luck! This means that you will have to work while your friends will meet up and enjoy a cool drink. I would say what highthoe said is pretty accurate except, in my experience, there aren't nearly as many angry people. We already see self-checkout opportunities in supermarkets and other stores and this trend will likely continue in the future. Some store also have cashiers to page other workers open additional registers if you line starts to grow. In fact, many stores get robbed each year and if you are at the cashier when this happens, you may be in a tricky spot and may even get injured. Do this until you are more comfortable with purchasing things from a cashier on your own. Checking vs. Savings Account: Which Should You Pick? As the last employee a customer interacts with before leaving the store, a cashier creates a lasting impression that can encourage patrons to return. They may have 10 that are more relevant., While having fewer options can help those who struggle with decisions, its only a fraction of the larger problem a problem that Chapman said affects shoppers across a spectrum of stress. Have them examine the various components such as how to look up customer information or initiate a return. A cashier must be competent with a POS system to ensure accurate and efficient sales transactions. If you live in a region where living costs are quite high, chances are that you will not make enough money as a cashier to pay for rent or to cover other basic expenses. Please note that all the information I provide on this website is to my best knowledge. Updated Aug. 5, 2022 - First published on May 18, 2022. I know.. :D It is possible to treat and overcome. Cashiers would love it if youd quit doing that. Working in a classical office job can also be considered rather unnatural since our ancestors have never worked in such a manner for thousands of years and many people who work in those jobs also suffer from mental problems sooner or later. We have not reviewed all available products or offers. Here are a few important items to include in a cashiers training toolkit. So maybe the cashier is having just as hard time as you. We are no longer supporting IE (Internet Explorer). Lempert said stores across the country are attempting to curb anxiety through welcoming aesthetics. As the last employee a customer interacts with before leaving the store, a cashier creates a lasting impression that can encourage patrons to return. also attributes in-store stress to the overwhelming number of options. Oversized items. One way is try to ignore the cashier when checking out. Rude Customers. According to Chevese Turner, chief policy and strategy officer at the National Eating Disorders Association, another form of grocery store anxiety stems from judgmental glances cast by fellow shoppers. There's nothing great about it. Try to motivate yourself to stick to this by reminding yourself that by doin all this you will feel better, and that you will have succeeded. Most people who avoid going places like the grocery store do so not necessarily because of, say, food selections, it has more to do with being in a place where escape might be difficult or embarrassing in the event of having a panic attack, Chapman said. ( *Note: We all know social anxiety can be hard to manage. I have trouble with my school work due to procrastinating. However, if you live in one of those expensive regions, you should probably go for a different career path to avoid those financial problems that can really ruin your life. The generation of different thoughts leads me to be more confident in my approach.. And, even better? Remember there are exercises available online (including on 7Cups) to help with this anxiety (including "Challenging Your Thoughts" and "Overcoming Avoidance"). WebBeing a cashier is scary, its scary for me. The best way to overcome your fear is to go up to a cashier as much as possible. As the person registering sales, the cashier impacts retail operations in many ways. They are also responsible for returning customers the correct change. Cashiers will be needed in most branches where goods are sold and this means that you will have plenty of choices to choose an employer. Good since you will often not work that many hours. Especially if you work in big stores, chances are that you will serve hundreds of different people each day and this can be quite interesting since you can talk to people with many different opinions about important topics that might bother you right now. Goal: I want to practice interacting with a cashier briefly. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Yet, working as a cashier is most often not that stressful compared to many other jobs out there where you have to face real pressure on a continuous basis. While your first days as a cashier may be exciting since everything is new, this initial excitement will go away quite soon and may be replaced with boredom sooner or later. , another form of grocery store anxiety stems from judgmental glances cast by fellow shoppers. We are just as nervous as you if not more and some might not seem like it because its our daily job and we've gotten used to it! Follow these suggestions to implement fraud prevention into a cashiers responsibilities. If you think youre pulling one over on a cashier trying to return well-worn socks, clothes, and other items, think again. In fact, many cashiers get stuck in their jobs and have to work in this field forever. Never give up or give in,continue to face this fear every chance you get, this will help you gain courage. At the POS, give cashiers key references such as a list of the latest promotions. Then you will realize there is nothing to be afraid of. If you think it is a fair trade, that you are happy to pay X amount of money for the goods being purchased, then you can hand over the money happily and gratefully. You will also not have the luxury to work from home as a cashier. You'll do great, most of the time people don't want to talk and if they do just smile and say have a nice day. What kind of operation do you think this is and why do you think I can control the prices?. Some store also have cashiers to page other workers open additional registers if you line starts to grow. Ive rung up my share of customers as well, including celebrities like Sheryl Crow, Sarah Michelle Gellar, and Bo Derek. The job centers on receiving payment, making change, processing credit card payments and printing receipts. If you have a fear of talking to them, I imagine very few engage in conversation beyond a quick greeting. Many people in our current state of the world just stare at a computer screen all day long and are pretty annoyed about what they have to do for a living. Sure, during Christmas season when many people go shopping, you will have to work a little bit more. But they are just people. Everytime you have to walk up to a cashier and you start to feel afraid just do it anyway. They have made mistakes and gone through things in the past just like you have. Although on a quiet day this job may not present too many social challenges, on a busy day it will be filled with opportunities to challenge your social anxiety. Cashiers have a job to do. The job centers on receiving payment, making change, processing credit card payments and printing receipts. Once a cashier understands the POS system, store policies and procedures, and what to do in various situations, its time to put the cashier in front of real customers. You will also not need any fancy education for becoming a cashier. So Im going to let it do its job. Find out 29 other things your grocer wont say to your face but would like you to know. From dealing with irritable, hasty and impatient customers, to sometimes actually having an enlightening conversation with a charismatic person being a cashier is quite an interesting job with many ups and downs. Working the express register. It sounds like you are experiencing some social anxiety. Now they have pictures of the food on the screens so it should not be that hard. Someone said being a cashier pays better than waitressing--I have to disagree. Im just doing my job. If you end up insisting on using your expired coupons, you might just be doing one of the rudest things you can do in a grocery store. Hence, make sure that you are willing to deal with snarky comments in this regard and that you have a stable mindset to ignore those people who will try to bring you down. While these adjustments are all well and good, Chapman said facing even the worst grocery stores head-on is the only long-term cure for this kind of anxiety. So Im aware of the importance and challenges of the retail checkout experience. All of these factors combine to make them easy triggers for anxiety. Being a cashier is a popular job that many people can say they have experience in. Trust me this works overtime, it worked for me. How do I get things done? Everytime you have to walk up to a cashier and you start to feel afraid just do it anyway. Edit: Thanks for all the tips and encouraging words! A cashier who is tired or bored may end up handing out too much money in change, ending with a shortfall in the days takings. If you make a mistake cashing someone out, its ok because co workers also make mistakes even if they worked there for years. WebHow does a person with social anxiety work as a cashier? This type of positive and uplifting store interaction could curb your own grocery anxiety, too. To achieve this objective, allow the cashier to gain familiarity with the POS equipment and software before being asked to work the register in front of customers. As the last employee a customer interacts with before leaving the store, a cashier creates a lasting impression that. If youre responsible for managing the cashiers, set them up for success by establishing a supportive and welcoming environment. Again, do not be afraid to A general misunderstanding of how the virus spreads doesnt help. According to Chevese Turner, chief policy and strategy officer at the. You pay store prices. Ive had a long checkout line stacked up because a customer is digging through her purse trying to find crumpled up coupons at the bottom, says Melanie Carson, a grocery store cashier. WebDisadvantages of Working as a Cashier Cashiers are replaceable Many cashiers will lose their jobs in the future Cashiers dont make good money Many cashiers need a second job You will not be able to afford any luxury Hard to plan your life in general Cashiers have a rather low social standing Overweight may become a problem You are the one shopping, if you dont like the prices then dont shop here, says Lee. I feel extremely pressured as if I'm not quick enough, my hands get shaky and sweaty, face gets flustered, and I tend to forget scanning some things which result me in having to pay the loss. They should also become familiar with equipment such as how to use the barcode scanner and replace the receipt paper. Grocery store anxiety is on a continuum, he said. but then a customer turns up and they don't want me to support them or interact with them in any meaningful way or do anything else that makes me fear failing them or hurting them like what happened before. Some people aren't nice, yeah, but most people are. As part of the onboarding process, these tools can include training materials and a checklist of the POS competencies expected of cashiers by the end of their training period. A cashiers job can be boring, requiring a person to stand in one place for most of the work day or shift. By observing a colleague execute transactions with customers, the cashier can pick up nuances and tips not easily replicable in mock training scenarios. Since obesity can lead to many serious health problems, you should make sure to work out properly after work as a cashier in order to avoid those issues. Its really bad form to return something that youve already gotten plenty of use from. If youre ever worried about returning an item, these are the stores with the best policies. Usually, the register 3. That helps immensely. I'm deathly afraid of someone thinking I've come into the store and stolen something. What I dont dream about was the incessant need for customers to break $100 bills at a modest pizza joint. About the experience part: start out at a chain. Originally Answered: How does a person with social anxiety work as a cashier? We are all different, with some people who dont find repetitive work and issues, others will find performing repetitive work mind-numbing boring. This is my first job and I don't know what to do or say. Even if the first couple days are rocky, hang in there and give it a chance! When you feel ready, set yourself a target of a date to interact with a cashier, or a set of increases in the number you interact with. By becoming a cashier, you can also avoid conventional office work. You could practise the scenario with a friend, maybe getting them to exaggerate the way they are to make real caehiers seem a lot better. From here, he urges exposure therapy by facing the grocery store multiple times in all types of circumstances (yes, even on Super Bowl weekend or Sunday afternoons). Chapman tells his clients to pick more flexible, neutral thoughts about going to the grocery store. If we take a look at an average store, it has about 40,000 different products, he told HuffPost. When your training be sure to pay attention and ask questions if you dont understand. In the beginning you can bring someone with you and ask them to pay while you stand there and just get used to being there, and after a while you can take over and pay. 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