Example: "I love helping people, especially when they're having trouble with something. One of the most positive interview experiences I have ever had, I applied online. para informarnos de que tienes problemas. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Visit this page; Pilots. Responsible for overseeing the Customer Relations team, ensuring a VIP customer service is delivered in a timely manner, in line with ourSLAs and service standards. I applied online. Jet2 uses three recruitment rounds to assess these skills along with a few others. First, an online assessment. Join our award-winning business. The scenario would be how you would handle a customer call. Handling Short term insurance quotes. Copyright 2017-2022 www.travohelp.co.uk All right Reserved. The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. A band to help our customers get into the holiday spirit Note that you are dedicated to providing the best customer service possible in all situations involving customers. Find cheap holidays to fantastic destinations and book holiday packages online with Jet2holidays.com. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. tell the interviewer if the line is bad or you cannot hear. Your email address will not be published. Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential. The phone interview (17th of February) was short and simple, not very detailed. On 8th June my friend and I dropped cases off at airport. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Followed by a video interview. Now you will be automated connected with the Jet2 live representative for general queries. Preparation is the key, says Jacky Simmonds, Tui Travel's group HR director, who shares the common questions interviewers like to ask . Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. First round is telephone interview, then face to face and then acting out a scenario. Usually, it takes about an hour maximum to get a response from an expert. Were proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . During the interview the recruiter already made it extremely clear I didn't get the job. Youll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer service. We have flown with jet2 before & never had any problems, but after covid & seeing all the horror stories about cancelled flights & mega queues we were both worried about what might happen. The process took 5 days. I interviewed at Jet2.com and Jet2holidays. Recorded, I applied online. Fly with us and take your career to new heights. The process took 1 week. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! Following the test, I was asked a series of questions around why I wanted to work for Jet2, what my skills and experience will bring to the table and I was asked a few scenario questions which I had no difficulty answering. I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired The support team members will assist you thoroughly within the least possible time. Interview. I was then sent an email with a maths and English assessment. Can you buy an extra seat on Qatar Airways? If you joined our Customer Service Team you would be working from home. A lot of time invested in a very long application form online and assessments online! Wir entschuldigen uns fr die Umstnde. Third and final stage is telephone call asking about the company. message, please email I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. The process took 5 days. The assessment day consisted of: a presentation about the company. How do I set up a search agent alert? envie um e-mail para Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. You need to stay on the phone call until you're in touch with an expert. I interviewed at Jet2.com (Manchester, England) in Apr 2017. Sign Up for Job Alerts. Applied on the 11th of February. Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. 1 preguntas de entrevista de Social Media en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. The process took 2 weeks. Youll enable the business to thrive by providing the numbers and insights crucial to our success. You can email the site owner to let them know you were blocked. I was surprised that I was not given a computer or laptop to work from as you are in the actual job. Goodie bags packed with special treats questo messaggio, invia un'email all'indirizzo Free interview details posted anonymously by Jet2.com interview candidates. I was then sent an email with a maths and English assessment. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Interview Questions. Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). Extremely helpful assistant. It took around 4 weeks to get an interview offer, by which time I had almost given up on it. The next most popular option was that they felt a bit more excited to work there with 15% of 103 respondents choosing this. verdade. The process took 2 weeks. Si vous continuez voir ce 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). Well done everybody. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! 14. A role play and an interview. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. ein Mensch und keine Maschine sind. The second test format also presents a situation with 4 possible solutions and you must choose from those 4 how you are most and least likely to respond. I told him part was through the salary is half of that I am on now for Mon-Fri and he said the salary is as is if you dont like it we won't take you through to the next round and you can withdraw your application - the other reviews hit the nail on the head! I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Holme. At Jet2.com and Jet2holidays, we appreciate the hard work of our colleagues and reward excellent performance. A band to help our customers get into the holiday spirit The action you just performed triggered the security solution. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Dec 2017, Awful team in recruitment. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Reasons why Jet2 was chosen as a career. One of the most positive interview experiences I have ever had, I applied online. Our dedicated customer service SJT . They are very polite and helpful during all process. You aren't expected to know the terms and conditions of booking right away so try not to worry about the details. Be ready 10 minutes before your interview time so you have a chance to settle yourself. Customer service job interviews can be daunting and challenging if you're not prepared for the questions you're likely to be asked. Tell me about a difficult customer you have dealt with and how you rectified the situation, Describe a situation you have dealt with a difficult customer, Get started with your Free Employer Profile. About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage . To get all information about your flight, you can visit the Jet2 customer support page. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. 1 preguntas de entrevista de Analyst en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. Kay loves working for. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team Passed interview and then few days later invited for another telephone interview in error. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. Based on 55 salaries posted anonymously by Jet2.com and Jet2holidays Customer Advisor employees in Newport, West Midlands, England. Basically I applied online and within 2 days I was successful enough to get through to the stage where they rang for a phone interview. We are sorry for the inconvenience. The best mode to contact a Jet2 representative is to call its customer service department, as shown below: There are times when making a phone call seems a big thing. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. The process took 4+ months. Overall very friendly staff, very informal. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. 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