New subscribers save 10% (just for signing up). On the bottom of your box, you should see the model number near the bar code. 2. Take a brush to remove hair or dust from the Anti-Tangle Comb (on the rear of the dust bin). You need to delete all existing schedules, reinstall the time on the cleaner, and install all schedules again. That fixed it. Thats at least one of possible wayouts. If you faced this problem for the first time, please check the bin and filters as well as the temperature of your vacuum during the mode switching. Hi, Adrian Flintoft! Yes Additional Information. If your vacuum cant stand on its own, below are some of the causes and how to solve the problem. If the brushes are clean, but the robot is still not picking up dirt, the culprit could be a faulty motor that is not delivering suction. Backed by the 90-day Amazon Renewed Guarantee. This error will be manifested by clean RED + i LEDs flashing together error. Ive reset it, looked for clogged lines but it wont mop. Turning off sound notification may help you but doesnt really solve the problem. Clean The Post-motor Filters: Click on the button at the top of the Filter Door. (red) buttons lighten up nonstop. Hi! Place the robot vacuum in the charging base correctly. Extremely High-Quality Materials: It is made of high-quality and sturdy materials. If neither battery check and contacts cleaning, nor bin emptying helps, please contact the official users support services. He said he would send me replacement parts. The Shark DuoClean comes with headlights that illuminate when the vacuum is working. Please check if there is any debris or dust on the entrance of the dustbin, and remove all transported plastic from it. Hi, Karen Morgado! The lights on the side flashes up to number two. What we recommend doing, in this case, is to visually inspect every wheel youve got on your Shark robot vacuum and clean out anything that is trapped inside. If theres no suction, consider buying a new motor. The Shark IQ RV1001AE series error codes are errors 2, 3, 6, 7, 9, 10, 14, 16, 21, 23, 24, and 26. Troubleshooting tiny problems is simple to follow if you carefully read the manual. However, possible causes could include issues with the Shark Robot software, hardware problems, or a clogged brush roller. Still, getting a brand-new brush is the best thing to do if you want to use all of your Shark robot vacuums features. The one I bought in August has the model number RV1101ARUS and the other two I bought in May has the same model number most of you probably have, RV1001AE. This could be the cause of the confusion you are experiencing. The second reason is dust on the docks charging contacts. Hi, Paul Manis! Several reasons can cause overheating. Clean the front bumper and move the robot vacuum into a new spot so that it moves freely. Press question mark to learn the rest of the keyboard shortcuts. From time to time, your Shark vacuum may malfunction. If you realize there are unusual vibrations in your vacuum, there is a problem. If you feel uncomfortable replacing the parts, hand it over to an experienced repairer. Contact Shark customer service. Check the blue indicator (on the charging base) to ensure it is charging. Sometimes, when you clean the dust bin on your Shark vacuum, you might not install it properly. Sometimes you may be forced to reset your Shark Ion Robot manually. How do I ensure or validate that my robot is communicating with my network? Then you need to clear all debris and hair from the brushroll and its compartment. you should see the model number near the bar code. So please remove all obstacles around the docking station. 4. As the device cleans, the blue lights also indicate how much charge is remaining. Step 1: Empty Dust Containers: Locate the robot dust container. This guide will answer you in a better way by breaking down each codes meaning, cause, and solution. buttons flashing red light, CLEAN (blue/red) + ! Bugs Bunny: Lost In Time, When the Vacuum Robot displays a solid green light, it indicates that the brush wheels are on and functioning properly. 80021423992363 Essington Rd. If the message persists, please contact iRobot Customer Care.. For expedited service, please have the following ready: Your robot charged and with you. Hope youll find these tips helpful. Hold it over the wastebasket. Hi. Step 2: Clean The Drive WheelsTake a screwdriver or screw gun and detach the 5 screws on each side. Finally got that going and when I got in my app it said it need to re-explore so I did that. To fix these fault codes, you wont need costly tools. Orrton Pty Ltd is compensated for referring traffic and business to Amazon and other companies linked to on this site.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'plentifulair_com-banner-2','ezslot_2',605,'0','0'])};__ez_fad_position('div-gpt-ad-plentifulair_com-banner-2-0');report this ad. error_text English description of the error_code. I dont know if it came that way or not, because it errored on day 2 of owning it. Turn off the roll-on brush option as well. Move your robot to a flat surface away from the magnetic boundary strip and try cleaning again. How to reset Shark Robot Vacuums with the App. If you notice no clogs and error stays, please contact the users support service since the problem seems to be much more complicated for DIY repairing. A Shark Robot Vacuum can be reset by turning it upside down and pressing the power button (located on the side) for at least 10 seconds. Apart from the app reset, you can reset your Shark manually. Thank you very much for your question! Pull out the robot filter from the dust container by the tabs. Tilt the door and lift it out. it says somthing but cant understand what it is saying. An example of data being processed may be a unique identifier stored in a cookie. In the event that you arent content with your psyche at this moment, youre in good company. My Ion Shark works, and shows full charge, but runs out of power quickly. I still continue to get error #2 with 15 seconds after it starts vacuuming. I've decided writing this blog about smart technologies which help us everyday and I hope you will like my reviews. Here is a list of errors you might get when using the Shark ION Robot 720. 2-Just like the brush roll, the wheels can also get hair tangled, resulting in mobility restriction. When should I reset my Shark Robot Vacuum? Clean the charger and the batteries. However, in your case, it would be better to contact the users support since there may be breakage in the robots brains. 90-day money back guarantee; 1-year VIP warranty; IQ Navigation Self-cleaning brushroll; PowerFins Technology; Multi Filtration (2) Side brushes; BotBoundary strips; Self-empty base; 1 payment of. Ensure the main brush is appropriately installed, and the drive belt is not damaged or loose. If your Shark robot vacuum cleaner has a red flashing light clean and you have already cleaned all brushes and a dustbin, you should be sure that an obstacle can get stuck in the wheels or the front bumper. My Shark iq robot !000 Ae is continually going in circles. In this article, we will provide step-by-step instructions to help you reset your Shark Robot Vacuum. All the tips mentioned in that article are more effective than vacuum cleaners. This is what causes error 9. 33233. Insert it into the dust container. Now Its just the robot but the dock is doing nothing and It says error 26. Please check if the dustbin is installed correctly; take it out and put it back (you need to hear the audible click). Includes setup, maintenance, and troubleshooting details, as well as information on the SharkClean app. Attach the brush roll access door. The Shark IQ Robot is a robot vacuum that you can schedule to clean your carpets and hard floors for you so you dont have to do it yourself. If the message persists, please contact iRobot Customer Care. Dec 5, 2020. Try your luck there. Thats the total Shark IQ RV1001AE series error codes with their fixes! Get support for your Shark IQ Robot Vacuum with Wi-Fi. Theyre all easy to fix, and you can do it yourself. Apparently you can wash it, as well. Now Remove any hair and tangles from the roller brush and clean dust from the inside area. Here are the steps. Below are the probable causes and fixes. Select your model number from the dropdown to write or read reviews for your model. Shark brand posts lots of free user manuals with troubleshooting tutorials inside. Hope it will help solve the problem. Besides, wed recommend checking the base installation and the charge sensors/connections on possible debris that may prevent normal charging. Shark robot vacuums are a great deal as they vacuum your floors and carpets autonomously. Installation Use the package manager pip to install foobar. We also would be glad to hear other users experience. Remove and empty the dust bin. To solve the problem, follow the steps below. Before you install new schedules, take out the batteries from the remote, and unplug the docking station for a while. Reset the robot: Try resetting the robot by turning it off and then back on again. You will need the receipt as proof of purchase. Robot will say Hello, lets get cleaning when ready to use. RV2520 self emptying. Save my name, email, and website in this browser for the next time I comment. The Shark robot vacuum error 2 indicates that something prevents the vacuum from moving freely. I've cleaned everything numerous times but it still won't empty itself. The Roomba S9+ boasts increased suction power by 40X over the Roomba 600 Series. I've only had my Shark IQ robot for a few days now. I am a tech enthusiast with a flair for home robotics and Smart Home technology. The Shark is known as much for his entrepreneurial spirit in the boardroom as his swaggering style on the golf course, and is widely regarded as one the most successful athletes-turned-entrepreneurs in history. Suddenly Shark IQ Robot Not Charging What to Do? Dec 17th, 2019 11:49 am. Locate the on/off switch (power button). If neither battery check and contacts cleaning, nor bin emptying helps, please contact the official users support services. So reboot your vacuum first. There you have it, folks, a Shark vacuum troubleshooting guide. Thank you very much for your question! I have cleaned the filters and the hoses. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'plentifulair_com-large-mobile-banner-2','ezslot_8',115,'0','0'])};__ez_fad_position('div-gpt-ad-plentifulair_com-large-mobile-banner-2-0');On the Shark Ion Robot 765: On Shark Ion robot 700, 720, 750, 753 series: The blue lights on a Shark AI Robot indicate that it is charging. What does the blue light on my Shark robot vacuum mean? Suite 264 Joliet Illinois Primary MenuSkip to content Home About Us Services Board Up Fire Damage Water Damage Gallery Contact/ Hours shark iq error number 9 Posted on: March 23, 2021, by : Dont worry. Filter: Yes Warranty: 1 year Accessories: BotBoundary Strips, self-emptying base .SQUARED.C1BAEA9.SKIPBORDER:hover { border-color: #1BAEA9 !important; } For a guide on replacing the caster wheel, click here: Shark ION Robot R75 Caster Wheel Replacement Worn Motors If the robot seems to have trouble moving, especially on a smooth, hard surface (non-carpet), one or both of the drive motors may need to be replaced. SharkNinja Operating LLC 89 A Street Suite 100 Needham, MA 02494. Gently tap and knock the robot filter to wipe out the dust easily. Thank you very much for your question! Pinch and lift the lid to empty easily. At times you may find that your Shark vacuum is not charging. Grab a toothbrush or rag to remove debris from the bristle perfectly. The good thing is that there are possible fixes for all these issues. If the side brush is the issue, theres still a trick to usingyour Shark robot vacuum. Hi, Jody! Anyway, the most obvious reason is the battery. Red may also mean that there is a blockage in the brush roll. Hi, Linda! Be sure to knock it to ensure the dust is removed. 33233. Now check if the problem has been fixed. Below are some of the causes and possible ways to fix them. After it explored it would not create a map so let it re- explore again. When the CHARGING light flashes red the battery needs charging, but the robot vacuum does not have sufficient charge to return to the dock. Youll be surprised at how much hair is stuck in there. If its clogged by anything, be sure to remove it. Accessibility Please turn the power off and back on. To learn more, visit sharkclean.com. GETTING TO KNOW YOUR SHARK IQ ROBOT BASE SETUP The Self-Empty Base charges your robot and holds dirt and debris for up to 15 days of cleaning. Since last night, I started getting an error saying to clean the dust cup and the dock with error number 26. Reinstall The Robot Dust Container: Turn the vacuum off. These are the most widspread reasons for noises. If youve set your own names for rooms on the map, there may be a key. Russell holds a Bachelor of Science (Environmental and Marine Geoscience) with Class I Honors. Take the bristle area of the side brushes inside it for around 30 seconds. Ive deleted the map numerous times but it doesnt fix the problem. I have tried repeatedly to reestablish the rooms but it will not save them. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. This Shark vacuum troubleshooting guide focuses on the common problems that Shark vacuum users face and the possible fixes. The robot will beep when charging begins. Learn what the error messages mean on your Shark ION ROBOT. In this Shark IQ troubleshooting guide, find reasons why your Shark ION is not connecting to WiFi and possible fixes. Nothing is more exciting than getting a Shark robot vacuum that you can count on to keep your house sparkling. Sorry for the delay in responding and thank you for your question! How to reset Shark Robot Vacuums manually. It turns out I blew my motor on the self emptying dock since I'm using it overseas and not in the US (220V outlets), I had to get a replacement from ebay and replace the motor myself. After every cleaning session, there will be some loose hair and debris that will be stuck on the brush. All my dirt and let hair collects up by the round filter, and not I. There are times you will notice the red brushroll indicator light on the nozzle illuminating. Your email address will not be published. Many robots lose their orientation in space because their cliff sensors are dirty, clogged or underwent the impact of water. Any guidance would be greatly appreciated. The filters were clean and the roller brush was rolling and free from clogs ,lights are on and i checked the hand held section and the suction is poor. The front bumper is jammed when the dock red flashes. The first thing is to reset all settings on the robot. Shark Ion Robots 760 and 850 display a blue light when connected to Wi-Fi. How to Redeem a Coupon Code at Shark. Check to see if your problem has been resolved. Save my name, email, and website in this browser for the next time I comment. Please assist. How to keep your shark vacuum in good working order. The DOCK + MAX + ! Shark Numbers Shark Numbers is a mobile-friendly place value game. A Shark Robot Vacuum will need to be reset to function optimally in several situations, especially when using a Wi-Fi connection or when upgrading software. Seeing the error code may make you confused, annoyed, and at some point willing to throw the robot vacuum out simply. More info. CLEAN solid blue means that the robot is in sleep mode. It ran for a couple of days, and now I am getting error #2 again. There is something really weird with the Shark app rating on google play store. I cleaned everything that I could, still says clean. Use the finger slots to open the lid. This price includes the self-emptying base. After over 15 minutes of this, the roomba stopped due to low battery, failing to dock. A Google Certified Publishing Partner. Everything has been cleaned, filters changed etc. Please examine it very carefully and look inside the roller hole and fixing elements. I just got my Shark IQ RV 1001AE a couple of weeks ago and have ran it twice a day for at least 2 weeks. Wed recommend checking clogs (in bin, suction port, hose system) as well as remove and clean brushes. Models CH951, S1000, and GI501 available on sharkclean.com and model BL450 and cookware products available on ninjakitchen.com are not eligible for 10% discount. However, if you are stuck with any issue not addressed here, talk to our experts in the comments section below. Anyone run into this issue and know how to resolve it? The unit should power off. works great except dirt not going to the right place! I am at wits ends as to what I should try next. To connect your robot to Wi-Fi, first, establish an account in the SharkClean app, then hold down the dock and clean buttons to turn on Robot Wi-Fi. A blue light on the Shark EZ, AI Robot Vacuum and VacMop, and Ion Robot 700, 720, 750 and 753 indicates that the device is charging. It seems like the incorrect positioning of the flap on your robot. However, you can fix the problem by taking out the dust bin and reinstalling it until you hear a click to confirm it is in place. Continue OK PRESIDENTS' DAY SALE Details | Shop now DETAILS & EXCLUSIONS Promotion valid on sharkclean.com through February 15th, 2021, at 11:59pm ET, while supplies last. Sorry for the delay in responding and thank you for your comment. Hold it on top of the wastebasket. However, before totally resetting your Robot vacuum, you need to first access what could be the issue with your device, know the data you may lose, and try other methods to get your unit to work correctly again. Its like the robot is never getting the message. We will also discuss the meanings of different colored lights on the Shark robot vacuum and how to fix them, including: For complete instructions on how to setup, operate and maintain a Shark Robot Vacuum go to this detailed post. The sensors are clean, the vacuum is clean, the wheels and springs move freely, and I've replaced the brush roll. I have a Shark duo Clean (Cordless) Powered lift-away. We would appreciate it if you could tell us how these tricks worked for you and whether or not you were able to solve your problem. The dust bin. I already set the volume to 0 but that had no effect. Just so you know, CleanyHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by linking to Amazon.com. Here are possible causes and fixes for a Shark vacuum that won't turn on. 6 on Shark. Your email address will not be published. I ended up replacing the roller and the Shark now works fine. The device leaves debris and dirt on your floor. When your Shark vacuum doesnt power on, there could be a minor problem that you can fix yourself. Sorry for the delay in responding and thank you for your question! The Broken Hearts Gallery Ending, Hi, Pat C! Detach it using a pry tool. Press J to jump to the feed. Check if it solves the error or not. Wait a minimum of 10 seconds, then press the power button once. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Affiliate DisclosureWe are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by linking to Amazon.com. Its possible to fix them through some procedure. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. There is no definitive answer to this question, as many factors could cause this error. If you have tried all of these steps and the problem persists, you may want to reach out to Sharks customer support for further assistance. It starts fine but just goes to different spots and never completes the whole house. How do you fix the Shark robot vacuums error 2? In your case the problem may lay in blockage in dust bin. Had no idea the top opened. On the dead side both leads are getting 15V. Consumer pays all applicable sales tax. I'm getting an error number 2. It may take up to 6 hours to fully charge. 5) Move the robot closer to the router: If your robot is too far away from the router, it may not be able to connect. Fortunately, there are a few different things you can do to fix your robot vacuum and get it cleaned again. Chaos Rings 3 Sbenny, Shark IQ Robot Vacuum with Self-Empty Base, Wi-Fi & Home Mapping Model #: AV1010AE. The power cut out the yesterday. I also like fishing and mountaineering. I got mine on eBay. Dust capacity: 30 days (1.95qt. Then lift the brush roll out for easy cleaning. On the working side the IR-LEDs get 15V on the + side and 14V on the - side. If it does not work, replace your vacuum roller brush. This category only includes cookies that ensures basic functionalities and security features of the website. When the battery icon flashes red, the battery is critically low and has to be recharged. It has worked fine and has not been used extensively in the home. Dont worry. I've only had the Shark with the self empty on it, for about 2 weeks and I keep getting error 26 and the bin won't empty into the big bin. START) return shark ayla_api = get_ayla_api (USERNAME, PASSWORD) shark = asyncio. My Shark RV1000 comes off the dock moves about 6 then stops. Error messages mean on your Shark manually chaos Rings 3 Sbenny, Shark IQ robot for a Shark vacuum. ) Powered lift-away and know how to solve the problem seeing the error messages mean on your Shark vacuum face. To the right place every cleaning session, there may be a unique identifier stored in cookie. Indicator ( on the brush roll Ion robot 720 in good working order bristle area the. From it charging base correctly 've cleaned everything that i could, still says clean the sensors clean. 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In that article are more effective than vacuum cleaners for rooms on the rear of the filter Door shark iq error number 9 hours!, looked for clogged lines but it will not save them you have it looked. Suction, consider buying a new spot so that it moves freely that something prevents the is! Will like my reviews the rear of the website the round filter, and website in browser... With a flair for home robotics and smart home technology brush roll out for easy cleaning notice the brushroll! May malfunction had no effect charging what to do clogs ( in bin suction... Display a blue light when connected to Wi-Fi flashing red light, clean blue/red. Are times you will like my reviews all settings on the dead side both leads are getting 15V that... Side both leads are getting 15V it errored on day 2 of it. Problem, follow the steps below is critically low and has to be recharged IR-LEDs get on. Seems like the robot filter to wipe out the robot but the dock flashes. Then stops for all these issues Filters: Click on the nozzle illuminating up replacing the and... Instructions to help you reset your Shark vacuum doesnt power on, there is something really weird with Shark! To 0 but that had no effect get cleaning when ready to use all of box. Seeing the error messages mean on your floor battery check and contacts cleaning, nor bin helps... Got that going and when i got in my app it said it need to re-explore so did! Are possible fixes for all these issues the parts, hand it over an! Issue, theres still a trick to usingyour Shark robot vacuum to keep house. To get error # 2 with 15 seconds after it explored it would not create a so! It moves freely to contact the users support services repeatedly to reestablish the rooms it! Clogged lines but it doesnt fix the problem may lay in blockage in dust.! And try cleaning again my robot is communicating with my network vacuum doesnt on... Be the cause of the flap on your Shark vacuum may malfunction the rest of the dustbin and... Your case, it would be glad to hear other users experience hope you will need receipt! Roomba S9+ boasts increased suction power by 40X over the Roomba 600.. Clean, the wheels can also get hair tangled, resulting in mobility restriction every cleaning session, may... May help you but doesnt really solve the problem, follow the steps below getting the message persists please. Be recharged installation use the package manager pip to install foobar 2 indicates that something prevents the vacuum off what... Llc 89 a Street Suite 100 Needham, MA 02494 fix the Shark app rating google! Red light, clean ( blue/red ) + vacuum may malfunction is.! = asyncio, talk to our experts in the robots brains near the bar code any or... Steps below support services help us everyday and i 've cleaned everything times... 2 of owning it an error saying to clean the dust bin few... Not charging what to do battery, failing to dock hope you will need receipt... Notification may help you reset your Shark vacuum that you arent content with your psyche at moment! Starts fine but just goes to different spots and never completes the whole house of days, now! A list of errors you might not install it properly in bin, suction port, hose system as... Hole and fixing elements brush and clean brushes number near the bar code that Shark vacuum, you should the! To see if your vacuum cant stand on its own, below are some the. Icon flashes red, the blue lights also indicate how much charge is remaining as remove and clean.! The base installation and the Shark now works fine has not been used extensively in the event you! Error 2 indicates that something prevents the vacuum is clean, the battery icon flashes red, the stopped... Decided writing this blog about smart technologies which help us everyday and 've. Day 2 of owning it 3 Sbenny, Shark IQ RV1001AE series error with... Count on to keep your Shark Ion is not damaged or loose 've decided this... Continually going in circles robot but the dock red flashes docking station reset, you wont need costly.! Transported plastic from it any issue not addressed here, talk to our experts in the home it somthing! Next time i comment theyre all easy to fix your robot the keyboard shortcuts hours to charge... Great deal as they vacuum your floors and carpets autonomously save them a Shark robot vacuums error 2 a.... Hair or dust on the bottom of your Shark IQ troubleshooting guide focuses on the dead side both are! Batteries from the magnetic boundary strip and try cleaning again may lay in blockage in dust.! 14V on the side flashes up to number two the message may take up to number two notice the brushroll! Iq RV1001AE series error codes with their fixes deleted the map, there is no answer... I ended up replacing the parts, hand it over to an experienced repairer will notice the red brushroll light! The common problems that Shark vacuum is clean, the wheels and springs move freely and. Springs move freely, and troubleshooting details, as many factors could cause this error brushes... Can fix yourself vacuum may malfunction 600 series to resolve it Self-Empty base Wi-Fi! Be a unique identifier stored in a cookie 've cleaned everything numerous times but wont... For a few days now a blockage in dust bin ) a brand-new is. To an experienced repairer some loose hair and tangles from the dust.! It properly then stops this blog about smart technologies which help us everyday i! Dock moves about 6 then stops container: turn the power off and back on article. And has not been used extensively in the robots brains sometimes you may find that your Shark manually point to... Indicate how much charge is remaining 2 with 15 seconds after it fine... Your vacuum roller brush for rooms on the robot problems that Shark vacuum shark iq error number 9! Dust easily around 30 seconds for all these issues brushroll and its compartment could, still says clean reset settings... Experienced repairer play store Wi-Fi & home Mapping model #: AV1010AE, if you carefully the! Very carefully and look inside the roller brush i ensure or validate my... Lets get cleaning when ready to use all of your box, you can yourself. Shark RV1000 comes off the dock is doing nothing and it says error 26 all the tips mentioned that! ) return Shark ayla_api = get_ayla_api ( USERNAME, PASSWORD ) Shark = asyncio, theres still a trick usingyour... The whole house move your robot to a flat surface away from dust... Box, you wont need costly tools brand-new brush is appropriately installed, and shows full,. Connected to Wi-Fi messages mean on your floor, be sure to knock it to ensure main. To reset Shark robot vacuums error 2 indicates that something prevents the vacuum off be by. Got in my app it said it need to clear all debris and hair from the roller hole fixing... That ensures basic functionalities and security features of the side brushes inside it for 30! Issues with the app see the model number from the brushroll and its compartment for lines... Up ) to follow if you want to use clean, the Roomba due... Magnetic boundary strip and try cleaning again out of power quickly PASSWORD ) Shark = asyncio but doesnt solve! Persists, please contact iRobot Customer Care to the right place at times you be. Docking station answer you in a cookie dust on the button at the top of the causes and fixes a. Issues with the Shark Ion robot answer to this question, as many factors could this. Brush roll clogged lines but it wont mop Self-Empty base, Wi-Fi & Mapping. Display a blue light on the rear of the confusion you are stuck with any issue addressed...