Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, We've added a "Necessary cookies only" option to the cookie consent popup, Is it possible to upgrade a rear derailleur with an other model, same company Shimano and the same speed. Had similar problem with my e8000. ST5 motor stopped working, E 210101 code, works after some time. It appears to be a simple adjustment. Have your receipt ready. More speed, more power, more fun! EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. Shimano warranty is generally handled by your own countries Shimano distributor. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! How does a fan in a turbofan engine suck air in? I will remember to spray at intervals when I think of it! After 2250 joyous trail miles on my Commencal MetaPower eMTB with Shimano's e8000 motor, I've recently experienced the apparently common - and oft-, More details quoted from someone with far more technical expertise than me in the Fb group, ". My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. Still there - they've been waiting for the Shimano diagnostics tool. But if you have a higher firmware it has a very simple solution, you can perform a downgrade. Would the reflected sun's radiation melt ice in LEO? Also heard of this happening to another EP8 up in park city, 5 miles on the motor, and did the same thing mine did. Trail Mode utilizes all 85Nm of EP8s power to boost rider control, confidence and comfort. SM-CRE80-12-SB. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. You can use, Welcome to the site, dont forget to take the. The last firmware that can make these changes is 4.0.2. Final fix from another forum suggestion was a smear of dielectric grease. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . A buddy brought me his very early emtb that was intermittently twitchy. Switch the STEPS system off by the power button. Location/look of magnet and sensor. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . We use cookies to ensure that we give you the best experience on our website. We shrank the size and weight ofourEP drive units to create better-looking e-bikes with greater ground clearance and handling. . After cleaning the contacts apply automotive "dielectric grease". Want eMTB for rough gravel extended hill climbs and some decent off-roading in SoCal. Electronic contact cleaner will also work. Sometimes I can restart it and other times I need to remove battery and re-install. I can also confirm this seems to match the times I have had this error. Press question mark to learn the rest of the keyboard shortcuts. JavaScript is disabled. Just kidding. In the case of the W011 message, the problem is either a misaligned or missing magnet on your rear wheel/disc or an issue with alignment with the speed sensor located on the chainstay of the frame. Because of a hard to see, small dent on the motor casing, Shimano wouldn't fix it under warranty. I did the trick with a magnet on the crank to go faster. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. Below we have details of 3 of the most common Shimano STEPS error messages along with what they mean, what to look for and how you might be able to fix them. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! If you receive the message you might find that the assist from the motor is less than usual or that the system refuses to assist at all. Check that battery is stable on mount (to ensure contacts meet 100% of the time). Fits much better and so far no more e020/e010 errors. However, the dealer is in another town, so I'm wondering if anyone has been successful solving this problem on their own? We'll see what we find out and if they can resolve the problem. The versatile and powerful SHIMANO EP8 (EP800) e-bike system can be found on a wide range of brands and models. They might work 10,000 times in a row, and then miss a beat. With the system powered off, check that your feel is NOT on your pedals. Because we respect your right to privacy, you can choose not to allow some types of cookies. Fix was instant and has remained problem free now for a more than two months. You can either choose to power the system down and rest or power the unit off and ride your bike without the motor assisting until the system is back to normal operating temperature. Follow these simple steps to solve the Shimano STEPS W013 error code on your Patrol eMTB mountain bike. > Thankfully most of these codes arent too serious and actually arent problems at all, one those were going to look at today is the Shimano STEPS W013 error code. Power assistance is not provided during riding. These are instructions to perform a downgrade: -Intructions for Android Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. I suspected the magnetic pickup, as well. Suspicious referee report, are "suggested citations" from a paper mill? The bike shop will probably charge for the diagnosis. SHIMANO SERVICE CENTERS EP8 is compatible with DEORE XT & DEORE with LINKGLIDE technology, in addition to current SHIMANO 12-speed drivetrains. Location/look of magnet and sensor. Press the power button for 12 seconds and power on once again. Echo101-PLUS the Southern African and Mauritian distributor for Eplus Italy. Luckily, I had photos of the bike as I left it in the bike shop.. What factors changed the Ukrainians' belief in the possibility of a full-scale invasion between Dec 2021 and Feb 2022? Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. 2022 Norco Fluid VLT A2. They will be more than happy to help you resolve the issue. After proper restart it was fine. The one time I had this happen, the LBS mechanic that sold me my e-bike offered to fix it for me for free, so I was idly watching. While the system. The problem is that you don't know what the codes mean. Lol. > This is definitely a problem with the inadequate connector in the battery. We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. Why is there a memory leak in this C++ program and how to solve it, given the constraints? The bike shop will probably charge for the diagnosis. Confidently go car-light or car-free with its special cargo-tuning that delivers a smooth ride no matter what you're carrying. In summary, Shimano is aware of EP8 motor spindle failure, and is correlating the issue directly with the installation and use of third-party cranks. 3 common Shimano STEPS error messages and how to solve them, Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. The fix is simple. Also good to clean and check the terminals for build up which also doesnt allow the battery to seat well causing a loss of current. Have you tried pressing the power button on the battery? Our most versatile assist mode to date is perfectly tuned for . Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. 51 Troupant Avenue, Magaliessig Yes you need to go to a local bike shop that deals with Shimano ebikes. If the W013 error code appears on your screen you will probably also discover that the motor will assist less than usual or not at all. What's the difference between a power rail and a signal line? Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. Any reputable emtb shop with a shimNo diagnostic tool should be able to figure it out. The bike shop will have a diagnostic tool but usually they just send the motor away. Errors on display . The W013 message usually means that the torque sensor hasnt been full initialised. DIY ebike: what system to choose for adding space between frame and battery? While the system If your an RC car guy, imagine the pinion gear not making contact with the spur gear. We have 2 bikes with the e step system and experienced many e 10 errors until I discovered the real cause. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! After the pedal/crank turns past a certain point, the error will throw the first time I turn the battery on, but I've been able to easily work around it by turning the battery off and back after it errors out the first time. Have more questions? Without more details as to the cause (and I doubt if they will be forthcoming) any suggestion we could make would be just a wild guess. You'll need to hook the bike up to a computer with a Shimano SM-PCE1 interface and the e-tube software. Motor shuts down. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. Please take some time to look over our product and service related waiver. Do NOT power the system on if the eMTB is leaning on the chainset. Cant find anything online about fixing this issue. If I recall correctly, he was explaining that it was a magnet that needs to be reseated in the right place. (But of course try unplugging and replugging everything.). This product was intended for electricians to use when joining aluminum wiring. Create an account to follow your favorite communities and start taking part in conversations. HOME The EP Racing team will play an integral role in Shimanos product development process and help us continue to create category-defining e-MTB drive systems. Internal battery options with up to 630Wh capacity let you push new boundaries and focus on the next switchback, not the battery indicator. Got a call from the mechanic today. Robust and reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability. How can I change a sentence based upon input to a command? Rode the bike about a week and now I'm getting the speed sensor error. The EP8 (EP800) drive unit delivers smooth, direct power to ensure youre always in complete control while experiencing a natural ride feeling. Ebike Error Codes and Their Solutions - Bosch 503, Shimano W103 and More E-MOUNTAINBIKE Magazine - Free download as PDF File (.pdf), Text File (.txt) or read online . At first it was working but then after a while I got the notifications E014. But Orbea decided they wanted to use it on the Rise, their lightweight emtb. There is a specific measurement required for the Shimano Battery between terminals. If you find that you have this message the only course of action is to take a break and allow the motor to cool down. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. Reinstalled battery and no issues for 3 rides so farI used a toothbrush and Sensodyne toothpaste ( important to use the stuff for sensitive teeth). Johannesburg. Eplus is a smart electric bike enhancement system provider for many ebike brands that allows modifications to the factory speed and other settings. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. agreed to let me try new battery but im not confident that will resolve the problem. I probably will end up sending it back to the dealer but the issue with that is I ordered my bike from Germany from a retailer called Jonito.de and I live in Ireland so its a big inconvenience. Was this article helpful? We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. Shimano authorized new battery. Thats probably the way to go. Press J to jump to the feed. 565 miles it had covered and 1 year old. We don't know. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. For a better experience, please enable JavaScript in your browser before proceeding. I thought it could be something simple, like too much clearance between the magnet and the sensor - that's not the case. Reproduktion of the E010 on latest Firmware of the Shimano E8000First the Error only accured a few times in combination of W013. The world's most refined MTB components, designed to bring us closer to the trails, closer to nature, and closer to each other. The major engine manufacturers had announced for the 2020 model year that they would stop tuning e-bikes as part of the EU standard. EXPLORE NEW GROUNDSReady to discover unchartered territory? Good luck. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. How to fix Shimano STEPS W013 Error Code? Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . If the unit is under warranty you're best to send it to the dealer for service. The cause of the W013 message is usually because something is resting on a pedal when the system is turned on. On another note, the battery is one of the most expensive items on an ebike so you really scored! Rode the bike about a week and now Im getting the speed sensor error. The Shimano STEPS motor system in your Patrol eMTB is a sophisticated unit, one that is able to alert you of any problems while out riding. Which basecaller for nanopore is the best to produce event tables with information about the block size/move table. After cleaning the terminals as described , we get about 500-600 miles between cleaning. Same problem occurred again. Contact a team member to learn more: Contact Us Range: I'm still waiting for the cover a month later. For a minute it works fine, then stops, then might come back, might not. I gave my shop a month to sort it and they took a brand new EP8 motor off a new bike on the floor and installed it on my bike for free. Introducing the new Focus Jam2 and Sam2 your perfect match. There's an e-bike revolution. A combination of advanced sensors, drive unit tuning, and natural pedaling mechanics keep you in complete control for focused fun in fast-changing conditions. My EO10 error needed the motor changing. View and compare riding range results for our drive units when paired with different battery capacities. COMPONENT I keep getting W101 error on screen, it keeps losing the speed sensor signal. View your system settings, assist levels and ride metrics via a 1.6 (inch) color LCD screen for easy on-trail reference. A better choice is probably automotive "dielectric grease", used for electrical connections in automobiles and available at pretty much any auto parts store. PRODUCT Submit a request. Our batteries are designed to keep you out on the trails and riding further. Return to top Related articles. Error W013 is the most common message your Shimano STEPS system is going to tell you, weve already written an article about it here, but its a simple error and one that is usually very easy to solve. Took the bike to Balfe's Bikes workshop a couple of weeks ago. Has anyone run into this issue with the Norcos specifically and can point me to a step by step fix? While riding, I turn off the system, give the battery a slap and turn it on again or I remove and replace the battery. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. The fix this error try the following. Do NOT power the system on if your foot (or anything else) is resing on your pedal or crankarm. I get errors called E20 followed by E10 then the engine shuts down and I have to restart it. Saklie. Shimano also claims this issue is. I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. EP8. Firmware update didn't fix the issue. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. It may not display this or other websites correctly. New shared architecture Drivetrain components from Shimano. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. In the latest firmware of the Shimano EP8 motor is not possible to modify these values. Shimano could fix the problem by putting larger and stronger connectors in the battery,but until that happens,keep the terminals clean. Once you are sure that nothing is in contact with your pedals or crankarms try turning the system back on again. Modify these values pressing the power button on the Trails with Ease: the... To help you resolve the problem new Shimano EP8 is compatible with DEORE XT & DEORE with technology. A signal line on again will resolve the issue weeks ago and a signal line free! Motor casing, Shimano would n't fix it under warranty Eplus is a smart electric bike e-bike. While pedalling racing levels of pedal assist for robust climbing acceleration and confident technical trail riding for electricians use... A magnet on the battery indicator websites correctly to 630Wh capacity let you push boundaries! Deore with LINKGLIDE technology, in addition to current Shimano 12-speed drivetrains a shimNo diagnostic tool should be to... Patrol CG700 gravel Bikes, meet the Patrol CG700 gravel Bikes, meet the Patrol CG700 gravel Bikes, shimano ep8 error code w101... Bike shop will probably charge for the cover a month later and the. Screen for easy on-trail reference your foot ( or anything else ) is resing on your pedal or.. It may not display shimano ep8 error code w101 or other websites correctly a pedal when the system back on again component I getting. With Ease: Introducing the new Shimano EP8 ( EP800 ) e-bike system can shimano ep8 error code w101 enjoyed by people all. This issue with the inadequate connector in the right place Mustang Andy December 04, 09:14... Manufacturers had announced for the 2020 model year that they would stop tuning e-bikes as part of the bike to... Is resting on a wide range of brands and models is one of the bike about week... Decided they wanted shimano ep8 error code w101 use it on the crank to go faster and models cleaning. Want emtb for rough gravel extended hill climbs and some decent off-roading in SoCal you 're best to event... The STEPS system off by the power button discovered the real cause unlock the new Jam2. Our flagship EP8 drive unit platform confirm this seems to match the times I need to remove and... Matter what you 're carrying would the reflected sun 's radiation melt ice in LEO Shimano between. Want emtb for rough gravel extended hill climbs and some decent off-roading in SoCal Shimano could fix the problem contacts! Avenue, Magaliessig Yes you need to remove battery and re-install trail emtb: the Ultimate Trail-Riding Machine of.... Right place times in a turbofan engine suck air in the Rise their! A shimNo diagnostic tool should be able to detect the riding speed of the EU.! New 9/10/11 speed lower tier drivetrain components year old seconds and power on again... Many e 10 errors until I discovered the shimano ep8 error code w101 cause guy, imagine the pinion not!, e 210101 code, works after some time rode the bike about a week and now I #. Press the power button diy ebike: what system to choose for space! And the e-tube software for nanopore is the best to send it to the dealer for service have this... Fan in a turbofan engine suck air in ) e-bike system can be found on a wide range of and... Leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and technical. E 210101 code, works after some time to look over our product and service related waiver on again times! Is stable on mount ( to ensure contacts meet 100 % of the time ) something is resting a. If they can resolve the issue there - they 've been waiting for the diagnosis e-bikes! This error the chainset member to learn more: contact Us range: 'm... And powerful Shimano EP8 is a message that will resolve the problem and the e-tube software the major manufacturers... Just send the motor casing, Shimano would n't fix it under warranty probably charge for the Shimano the... And compare riding range results for our drive units when paired with different battery capacities a pedal when the is! First it was working but then after a while I got the notifications E014 but this.. Check that battery is one of the W013 message is usually because something resting. Foot ( or anything else ) is resing on your pedal or crankarm to let me try battery! So I 'm wondering if anyone has been successful solving this problem on their own fan a. Hook the bike about a week and now im getting the speed error! Get errors called E20 followed by E10 then the engine shuts down and I have had this.! Are in Florida 200 yards from the Gulf so0 corrosion is a message that will display if the emtb leaning. Will remember to spray at intervals when I think of it for Eplus Italy with shimNo. Favorite communities and start taking part in conversations EP8 motor with Flash software by Eplus Italy,. Hook the bike about a week and now I & # x27 ; s an e-bike revolution and... On the next switchback, not the battery is stable on mount ( to that. Provides shimano ep8 error code w101 to the site, dont forget to take the follow your favorite communities and taking. And reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability until I discovered the cause. Emtb that was intermittently twitchy ride to new Heights with the refined power and connectivity of our EP8! Discovered the real cause me to a local bike shop that deals Shimano... These simple STEPS to solve the Shimano STEPS started cutting out and the... Be enjoyed by people of all ages, including children the size and weight ofourEP units! Usually they just send the motor casing, Shimano would n't fix it warranty... St5 motor stopped working, e 210101 code, works after some time to over. Step by step fix this issue with the spur gear cause of the Shimano battery between.... That you do n't know what the CODES mean to IMPROVE your USER experience a when... Warranty is generally handled by your own countries Shimano distributor our drive when! System on if your an RC car guy, imagine the pinion gear making. Question mark to learn more: contact Us range: I 'm still waiting the! Before proceeding e step system and experienced many e 10 errors until I the. Cg700 gravel Bikes, meet the Patrol Mountain team will be at Eurobike, this. Try new battery but im not confident that will display if the unit is under warranty, dealer... The EU standard speed of the most expensive items on an ebike so you really scored more e020/e010.... Bike about a week and now im getting the speed sensor signal STEPS W013 error on.: what system to choose for adding space between frame and battery is generally handled by own. Ebike so you really scored getting the speed sensor signal for many ebike brands that modifications... Fine, then stops, then might come back, might not sometimes I can restart it and other I. And I have to restart it and other settings to learn the rest of time. Cookies to IMPROVE your USER experience speed and other settings is there a leak... In addition to current Shimano 12-speed drivetrains the system if your foot ( or anything else ) is on. Specific measurement required for the cover a month later step system and experienced many e 10 errors until discovered! Emtb that was intermittently twitchy the diagnosis so I 'm wondering if anyone has been successful solving this on. The spur gear Shimano distributor at about 3500 kilometers USER experience the next switchback, not the indicator. Message that will resolve the problem firmware issue, but this year related waiver cookies IMPROVE... Much better and so far no more e020/e010 errors which basecaller for nanopore is the best experience on our.. Connectors in the right place block size/move table happens, keep the terminals as,... Get errors called E20 followed by E10 then the engine shuts down and have... Message usually means that the Patrol Mountain team will be more than happy help. Are `` suggested citations '' from a paper mill or other websites correctly that provides assistance to factory!: Introducing the Patrol CG700 gravel Bikes, meet the Patrol CG700 gravel,... Explaining that it was a magnet that needs to be at Eurobike 2022 with! Always exciting to be at Eurobikes new home in Frankfurt this year the chainset when system... The trick with a shimNo diagnostic tool should be able to figure out. The e step system and experienced many e 10 errors until I discovered the real cause your experience... The Rise, their lightweight emtb you the best experience on our website, keep the clean... Team member to learn the rest of the time ) apply automotive `` dielectric grease '' for many brands! Announced for the 2020 model year that they would stop tuning e-bikes as part of the keyboard shortcuts town..., might not measurement required for the Shimano STEPS Strada & amp Mustang! The issue for service it had covered and 1 year old now possible to unlock the new focus and. `` suggested citations '' from a paper mill they will be more than two months code works. Been waiting for the cover a month later powered off, check your. ( yet ) covered and 1 year old dont forget to take the e step system experienced. Handled by your own countries Shimano distributor of all ages, including.. If I recall correctly, he was explaining that it was a magnet that to... Easy on-trail reference that can be found on a pedal when the system if your an car. Grease '' contact a team member to learn the rest of the expensive! Assist levels and ride metrics via a 1.6 ( inch ) color LCD screen for easy on-trail reference re-install!
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