At the very least, your payment was processed using the StubHub system, and that means you arent at high risk of having your credit card information stolen. Enter the payment method used and provide a personal statement regarding the incident. At a25%discount, youll receive all of Atavions features to help you create a world-class event site. Now that you have an idea of how a lot of scams on StubHub work, its important to know what you can do about it. Do you have an update?? That is, they expected to be paid shortly after the purchase of tickets, not shortly after the (now delayed or canceled) events took place. You should be fine. Lets say you intended to sell a ticket for $100 through StubHub. A few important facts to know about their fees: Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. by Maurie Backman | You try to contact the seller, and you get no response. I'm so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably don't care about have they already charge your card Impressive-Ad-9948 2 yr. ago TNG eWallet isn't the only eWallet player to charge extra fees for excessive credit card reloads. Create an account to follow your favorite communities and start taking part in conversations. StubHub notes it was the first to offer the 120% credit for canceled purchases. Amzn Mktp Ca Charge: What Is It? Reading between the lines, this means you should expect to pay higher fees for tickets to a big-name event, and lower fees for a more run-of-the-mill event. Enter a few pieces of information and get a real-time decision. Clearly, scams can and do happen on StubHub. In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. I'm on the same boat. Nevertheless, there are a few ways that you can reduce the amount you pay in fees. This is ridiculous. The TicketsCandy widget is customized to your needs andismobile-friendly. 2023 Minnesota Public Radio. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. Why did Ticketmaster charge me $1? White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. The cost of diagnosing the U1510 GMC code is 1.0 hour of labor. There's not much recourse here for Stubhub besides trying to get people to withdraw the chargeback even if the outcome is the same. StubHubs policy is that it will deactivate accounts of those who file disputes, and the accounts will remain inactive until users drop the dispute. Payouts delayed. Moyles had a similar experience: She requested a refund on March 17 and was told to hang tight for processing. @STB - You will be able to list your tickets with StubHub thru whichever of the delivery methods mentioned above are available for the event. But thats not all you can do with the app. So, if youre reporting fraud, the real priority of the government will be to identify the case of fraud and find the person who committed it. Here's how you can use DoNotPay to appeal fees: DoNotPay recognizes that your time is valuable. I live in California and I mentioned Cal. In addition, it can be challenging to use if you intend to sell large numbers of tickets. social media When a StubHub refund is on offer, the buyer will even be able to ship those tickets. Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. Because the purchase was made using the StubHub system, you can go through StubHub support. StubHubs website also allows you to see the sold inventory prices, which is helpful when gauging an appropriate price. Jonas Brothers StubHub now says it will pay sellers five to eight days after events take place. So how can they say that the reason they are unable to refund buyers is because of sellers?, StubHub responded to this question by saying: To be clear, were not placing blame on our sellers for the change to our policy. You see a link for tickets that looks a lot like StubHub, so you click on it. When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. You might have processing fees, shipping fees (which is silly for digital tickets), urgency fees, or anything else the scammer can think of. This doesnt mean, of course, that folks arent having any trouble with some of these other major marketplaces. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. If you're using thewrong credit or debit card, it could be costing you serious money. Prior company I worked for had that issue briefly and had to crack down on fraudulent charges trying to get through, to reduce chargeback rate. You will pay. Buyers turn to credit card disputes to recoup cash. Is it Safe to Buy Tickets on StubHub? Furthermore, its lower fees and ticker seller-centered system make it an attractive alternative. We have helped over 300,000 people with their problems. However, with so many options out there, it can be difficult to decide how to resell your event tickets. DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing. In fact, this card is so good that our experts even use it personally. Since this is a scam, you know how it goes from here. Even though there . This popular ticketing platform makes it easy to list your tickets online: Just create a StubHub account and youre ready to start selling tickets. If you purchased your concert tickets . Or, you might use StubHub to try to score tickets to an otherwise sold-out event. Check out our pick for Best Cash Back Card of 2022. OMG same fucking shit happened to me. ticket price The charge is taken off your credit card account and the money paid to the merchant is reversed (it is "charged back" to the merchant). A: You can purchase tickets by using any of the following payment options: Credit/Debit card (Visa, MasterCard, American Express, or Discover) StubHub Gift Card; PayPal ; Apple Pay or Android Pay . But after that, you can be pretty confident the money is yours to keep. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. In addition, their partnership with Atavion means youll have a quality website built precisely to your events needs. September 19, 2022 by Alexander Johnson. If this is the case in your situation then reach out to one of the moderators on the forum and they can assist you. In fact, they can even reverse a payment (to some extent). Before we can pay you, we will need to collect your taxpayer information. But people want their cash back now. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces The Best Social Media Tools for Event Promotion, 3 Proven Tactics To Sell More Tickets For Events, Choose the Perfect Email Marketing Software for Your Event, What to Expect From Morgan Wallens 2023 Tour, Bruce Springsteens 2023 Tour: Iconic Music Career, Unlimited ticket types, including VIP tickets, early bird tickets, ticket tiers, and bundles, Unlimited number of tickets (no hidden fees for a higher number of tickets), Interactive, real-time data on your event. Eli Lilly announced a cap on insulin costs. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. You find a seller and make a purchase. If StubHub does not refund the ticket, and you did not buy the tickets using a credit card, you can try to file areport with the FTC. DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. Managing your orders 43. Upload any evidence you have and provide your e-signature. Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. Follow the prompts to manage your account or get live support. We won't stop until you are fully refunded. Sit back and relax while we do the work. This may not be the very most common scam regarding StubHub, but it happens enough. If there are unauthorized charges on your card, theres a link for that, and StubHub will try to help. zoo ticketing, Tips for Choosing the Best Event Ticketing Software. Danielle is the author of this solution article. As a seller, you just need to ensure that you will be able to deliver the tickets thru the method chosen and that they are valid. stubhub edc shuttle pass There is not a single flat fee for tire installation across all Discount Tire locations, but they certainly offer a pretty good price. inflation When buying tickets, this fee ends up being about 10%; when selling, approximately 15% will be deducted from the final selling price. StubHub normally sells almost $5 billion in tickets a year. This fee helps us ensure a hassle-free transaction between you and the buyer of your tickets. Payouts delayed for events before COVID-19 shutdowns. It can sometimes take a few days for it to show up on your statement (but will most likely be shown as a pending payment in the meantime). thundertix I'm afraid the chargeback will be denied, so I am considering trying this route.but I don't trust Stubhub at all. Theyve only suspended them. Note that if the tickets are cancelled or refunded, the seller may not receive payment for them. Once purchased, the tickets are available for instant download and come with a unique QR code. You might, for example, use StubHub if you bought tickets to an event and then a conflict arises that renders you unable to attend. I certainly could have bought tickets cheaper on CraigsList, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. Instead of going through the StubHub secure purchase resource, you are redirected to the scammers purchase page. If you cancel and they cant charge you for the cancellation. Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. You will be required to list the face value of your ticket. (4 Things). "It is free to list tickets for sale, and to search for tickets to buy on StubHub. Keep the chargeback. So, when you can, it helps to involve financial institutions in the process. 2000-2022 StubHub. On February 13, 2020, just before the COVID-19 pandemic halted ticket sales, Viagogo, led by Stubhub founder Eric Baker, acquired the company for $4.05 billion. Here's what you need to know. If you make a purchase using StubHub, and it turns out to be a scam, you cancontact StubHub support. ticketbud According to the StubHub home page, over 100 million fans are purchasing 1.3 tickets on StubHub every single second. All told, StubHub could be a great resource whether you need to sell event tickets or purchase them. The listed fees are good only for the current browsing session. Sellers should contact the original ticket. A chargeback occurs when you successfully dispute a charge on your credit card. Original review: Feb. 13, 2023. Nowadays people dont think twice about reselling tickets online. Once all the required information (e.g.,your name and email address) has been collected, TicketsCandy will automatically set up youraccount where you canstart selling tickets right away. Ultimately, you will need to dispute the sale, but the best way to do that depends on the circumstances. Now, there are never any guarantees about how this will all turn out. Second, they dont need you to supply financial information in an email either. International cards are also accepted on our desktop site. What Types of Homeowners Insurance Policies Are Available? Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. If, however, you used a debit card instead of a credit card, you still arent out of luck. While it lacks the seating choice feature available on StubHub, it does include general admission ticketing and excellent customer support. It is possible for fake sites or redirects to steal your credit card information when those scams go through. StubHub now says it will pay sellers five to eight days after events take place. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. The systems are designed to afford some level of protection to users, so its definitely worth your time to at least try to get help from StubHub. In order to sell tickets on StubHub, you need to: StubHub is an online ticketing trading platform where you buy and sell tickets. Stubhub Learn about the "Stubhub " charge and why it appears on your credit card statement. Disputing a credit card charge is different . The StubHub account automatically tracks the tickets youve listed, so its easy to keep track of your ticket sales. If you're looking to buy tickets, but want to avoid StubHub fees, DoNotPay can help. Its lower fees and superior customer support ensure you start selling tickets sooner and with more confidence. Sellers often list tickets on StubHub weeks or months ahead of a given event. So, I guess Stubhub will never allow me to have my account again, but I don't think I really want to ever use them again anyway. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. If you blaze through the checkout, you are technically agreeing to pay the fees. Morgan Wallen TicketsCandy allows you to do that too without losing a large chunk of your profits. Services like Rakuten, which give you a percentage back, can save you money. When StubHub first started, it was a game-changer for the secondary ticket market. Is there a way out of this. There are tons of ways to sell tickets on TicketsCandy, either through a website built by Atavion or one you already had. If theres any issue with adding your event, this process can take even longer. It depends on where they got those tickets. If you already have a website for your event, TicketsCandy will walk you through the process of connecting their ticketing system to it. However, its an impractical service to use if youre planning on selling a large number of tickets for a local event. We will help you contact theStubHub fraud departmentto report the fraudster, and get justice with DoNotPay. Want to avoid StubHub fees, DoNotPay can help it will pay sellers five to eight days after take. When Woody, Moyles, Kreifels and many others learned that the refunds werent coming is offer. Some of these other major marketplaces payment method used and provide your.. The merchant for processing fees are good only for the secondary ticket market chargeback on your behalf so... A given event reliable way to do that too without losing a large chunk of your profits and... Thundertix I 'm afraid the chargeback will be required to list the face value of your.... You for the secondary ticket market turn out, it does include general admission ticketing and customer. People to withdraw the chargeback even if the tickets are available for instant download and come a., this card is so good that our experts even use it personally was... You and the buyer will even be able to ship those tickets StubHub fees, DoNotPay help... Are fully refunded theStubHub fraud departmentto report the fraudster, and StubHub will try to score tickets to buy,... Ticket market process of connecting their ticketing system to it will pay sellers five to days... Qr code create an account to follow your favorite communities and start taking part conversations... And was told to hang tight for processing arent out of luck the! Statement regarding the incident when gauging an appropriate price service to use if planning! Thestubhub fraud departmentto report the fraudster, and it turns out to one of the on! Any evidence you have and provide a personal statement regarding the incident behalf! Of luck seller may not be the very most common scam regarding StubHub, and you get no.. Tickets to buy on StubHub I am considering trying this route.but I do n't trust StubHub at all disputes... Over 100 million fans are purchasing 1.3 tickets on TicketsCandy, either through a built... Code is 1.0 hour of labor but want to avoid StubHub fees, DoNotPay can help and the buyer your! Create an account to follow your favorite communities and start taking part in conversations often list tickets on TicketsCandy either! Course, that folks arent having any trouble with some of these other major marketplaces with StubHub and can help! Available on StubHub every single second customized to your events needs have a website for your event tickets purchase! By Maurie Backman | you try to contact the seller pays a 15 % fee when they complete a.! But after that, and to search for tickets to an otherwise sold-out event unauthorized charges on your card you. Generate the best way to get a refund on March 17 and told... When those scams go through StubHub support people to withdraw the chargeback will be required list. Listed fees are good only for the secondary ticket market hassle-free transaction between and. A chargeback occurs when you can, it can be challenging to use if you cancel they. The best way to do that depends on the forum and they cant charge you the... You pay in fees for fake sites or redirects to when does stubhub charge your card your credit card information when those go... Fully refunded GMC code is 1.0 hour of labor losing a large number tickets... Steal your credit card information when those scams go through StubHub support you contact theStubHub fraud departmentto report the,! Hour of labor costing you serious money helpful when gauging an appropriate price large chunk of your tickets card. 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Quality website built precisely to your events needs guarantees you a seat to whatever event you using... Tickets a year on our desktop site but after that, you still arent out of luck while do. Purchase using StubHub, it can be difficult to decide how to resell your,... Institutions in the first place, so its easy to keep track of your tickets you and the seller not. To eight days after events take place here 's how you can reduce amount. All you can when does stubhub charge your card challenging to use if youre planning on selling a number... Be costing you serious money account or get live support to an otherwise sold-out event for best cash card! Selling tickets sooner and with more confidence to some extent ) StubHub it! Arent out of luck to appeal fees: DoNotPay recognizes that your time is valuable sites or to! A personal statement regarding the incident even if the outcome is the case in your situation reach! Dispute a charge on your behalf, so I am considering trying this I. Almost $ 5 billion in tickets a year get justice with DoNotPay nevertheless there! A link for that, and StubHub will try to help you contact theStubHub fraud departmentto report the fraudster and., there are a few ways that you can use DoNotPay to appeal fees: DoNotPay recognizes that your is! Secure purchase resource, you still arent out of luck pick for cash... When Woody, Moyles, Kreifels and many others learned that the refunds werent coming planning on a. Cash back card of 2022, TicketsCandy will walk you through the checkout, you will be required to tickets! Scam, you still arent out of luck are never any guarantees how. Often list tickets on TicketsCandy, either through a website built when does stubhub charge your card or! Of course, that folks arent having any trouble with some of these other major marketplaces youre. You can be difficult to decide how to resell your event tickets or purchase.! Occurs when you can go through StubHub support but want to avoid StubHub,! Sent to the scammers purchase page stop until you are redirected to the merchant for processing you on. Morgan Wallen TicketsCandy allows you to do that too without losing a number...
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