The right thing for them to do, company-wise, is to look up the transaction and find out how this happened. Again, trying to make it my problem, and not Best Buy's problem. They checked, and said they had record of receiving it, and that I should receive credit in 5-10 business days. 02-28-2023 07:50 PM. But: Technically, the store made the error. Smart Folio Keyboard for iPad Pro 12.9" - Best Buy Online Purchase No. For more information, please see our First is a simple shopping error, they never meant to have sent you a second one and there's no record of it. Be ready for the SAT with strategies and up-to-date information straight from the exam writers. Another week went by when I received an email from Best Buy stating that my replacement/refund could not be fulfilled since the package was delivered with a signature, even though I had made an attempt to report that whatever signature that had been provided did not match anyone who worked in the apartment building i live in. Moral of the story is that if you don't see action from a customer service call, the forums/social media resp do an awesome job. It's gonna connect u to a staff and talk to them! 3. We cannot provide order/purchase support, return authorization, or product availability/in stock timelines. They'll see some dot-com orders and what not and in store sales. Options. Sure, most shipping mistakes are made when a shopper's item isn't delivered, but there are times when retailers inadvertently ship more than one of something to a consumer. 1. Even now it states that It'll arrive between the 20th and 23rd, now I'm being told it'll be there in February.At this point I have no idea if it's even worth trying to pursue. Secondly, you may have complete goofballs working and they just say "Cool thanks" and you leave the product with them. International customers can shop on www.bestbuy.com and have orders shipped to any U.S. address or U.S. store. Sometimes, lucky shoppers find themselves on the winning end of those mistakes, like when you get 99 extra knives or when a All rights reserved. This has never happened before, so I am surprised and disappointed with this kind of service from your side as earlier this never happened before. #1. The rep told me I needed to contact the carrier (FedEx) even though I literally had just gotten off the phone wtih FedEx who told me I needed to contact the shipper. Best Buy is issuing me a full refund. The mistake can be from the warehouse picker where he gets confused when the products are similar. I waited a few more days and contacted them again and they told me I needed to wait a month for my refund. Immediately called Best buy and they said they'd look into it. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. At this point I just needed to know where the package was delivered and what else I could do because I never received the package and neither did my apartment building.. Few days later I receive the item at home. 2. Please try again later. Best Buy has had my money for almost 2 months now, and the best I get from customer service is 'we are sorry'. However after checking outside my front door (the stated delivery location), and the front door of every building in my apartment complex, I could not locate it. Welcome to our Best Buy Community Forums! That's right. 2018 Best Buy. See More Details, Les clients internationaux peuvent magasiner au www.bestbuy.com et faire livrer leurs commandes nimporte quelle adresse ou nimporte quel magasin aux tats-Unis. Wrong Item Delivery Complaint Letter. The shadiest part of this entire situation is that every time I spoke with a customer service rep, right before they were actually going to provide some help, they mysteriously disappeared. They said that they could not refund my gift certificate and credit card until they received it back in their warehouse, but assured me as soon as it arrived, I would get my refund. Buy Cooltouch Multipurpose Kettle, 1.2 L 650 W online from Borosil at best price. Great news, didn't expect it this early. Since none of the customer service reps I've spoken to have successfully been able to transfer me to a supervisor or stay on the line with a 3-way call with FedEx to file a missing package claim, FedEx can't move forward with their research. What makes this worse though is that part of this purchase was paid by using a $50 Best Buy gift card. Amazon.in - Buy Competition Success Review March 2023 . Though I'll say that when someone explains something similar to me at the returns desk, I'll offer the customer whatever discount I can manage on something else they'd like as a reward for their honesty. I request you to please exchange it as it's a gift . item sku code: ht2mug25ste1; item dimensions with box: 17 cm x 8.5 cm x 9.7 cm ; item weight: 450 g; included components: 2 n mugs. 3. Good luck hopefully it will turn up. We compared the order #'s and the shipping #'s and they matched what I was expecting, however it clearly did not contain a laptop. Always bring a sales associate to the shelf and show them the evidence and . 08:26 AM 2018 Best Buy. . Anyways, I may be wrong, but I worked there a long time and that's what will happen in the store as best I can imagine. item sku code: httc6mug25ste1; item dimensions with box: 32.8 cm x 22.5 cm x 9 cm ; item weight: 1.35 kg; included components: 6 n mugs Anyone is welcome to seek the input of our helpful community as they piece together their desktop. So kindly check your services as it is about your reputation as well. Will be waiting for your response and the right product. They wont ask you about it. I contacted them to report the missing package and they acknowledged it was incorrectly delivered to the wrong address based on their investigation with the delivery scan occuring on the wrong . When you pick up your order, make sure you bring your . Subsquently, I was able to find the item elsewhere and purchased it through another retailer to ensure I received it prior to Christmas. I really am not sure how I am supposed to proceed here? So goodbye to package return policy. Options. Thanks for sharing. This just happened to me with playstation direct. I was furious. They'll throw it in items that were returned normally that day and it'll go back for sale but never get fixed as far as inventory is concerned. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). 2. Ship it back (for online items only): Fill out the Returns form in your Order History under My Account. I eventaully ended up asking to speak with a supervisor to escalate the request. 7.8 miles away from Best Buy Potomac Mills. I think I got a refund but I wanted the camera for the sale price. A few days later I got a notification that says an item is ready for pickup at UPS. assured me it would be refunded. I put in for a return and sent it back the next day. Zee Dee Touch. Went there and found that I received a duplicate without getting charged. On A Mission to Help Small Businesses to Be a Brand. He had to review my previous calls first, understandable. Click on the option 'Order Status' at the top of your page. Please, send me a private message by clicking on the blue "Private Message" button with the order number, your full name, phone number, and e-mail address. If you return a cell phone with a service plan, be sure to tell us if you want us to cancel . Those who are victims of this scam are likely to attempt to return the items back to Best Buy for a refund. So disappointed in Best Buy's customer serivce. If your delivery contains the wrong items, then you have the right to a replacement. I ordered and tonight I finally opened it up and the screen was busted with finger prints all over the screen. 2018 Best Buy. Hopefully it shows up, it's only been several hours but damn. I had to wait 45 minutes for her to be able to contact FedEx. (Mention the Customer Care Manager) (Mention Company Name) This letter is regarding the wrong product I have received and want to return soon. then it was a big heavy massage applience not the camera. Overview. Definitely what this guy said. I called Best Buy customer service to have the order rerouted to my home. They will check the manifests for incoming items and see if it was counted correctly. On January 15th I ordered a laptop - all fine right? I have ordered it for my (sister) for (her) (birthday), and now I see that I have to return it. I order a PS4 game on 1/7/2021 and when it arrived it was damaged. red stella mug, 240 ml 6 pc set. If worse comes to worse, I'd do a chargeback on your card. You can exchange an item (excluding gift returns) through Your Orders if your return item wasn't purchased with a promotion (except for free shipping promotions), if the return item was purchased with a credit or debit card, and the . Best Buy. Disputes about the quality of the item are not billing errors. If you get the wrong item or the wrong color/size/model, there are three ways to make a return. The frequency of wrong orders being delivered are higher in the case of online purchases. every time i go in here, my techy-self comes out, along with my credit card. I totally get that. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Holiday Support 2022 BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service Support Points, Policies . I think bestbuy didnt want to honor the sale price so they just sent something that would be returned. I can imagine your frustration with receiving the wrong product as this can bring much disappointment during the holiday. On the SITE itself it said 2 days,2 DAYSand now I'm getting the run around for anENTIRE MONTH? definitely the cheapest place to get cds, dvds, video games, tvs, stereos, etc." . Checked there and no luck. I ordered a Samsung Tablet on bestbuy.com on 11/29/2022 with 2-day expedited shipping. The condition of the item you buy and its timely delivery are guaranteed under the Amazon A-to-z Guarantee. Second, they processed it as a re-ship to replace a missing delivery. A few days later I received an automated text from FedEx that if the packages was not located by 4/12 I need to contact the shipper (Best Buy) to initiate missing packages procedure. Create an account to follow your favorite communities and start taking part in conversations. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The package did make it's way back to fedex and has been sitting at a fedex facility for well over a week. The sender, in this case Best Buy, are not allowed to ask for compensation for said item, either. That'll be great for that store, getting to add a large item into stock out of nowhere. I am in a similar situation and best buy is not helping, Try calling again speaking to someone different could help? Then the replacement arrived and it was even more damaged. I believe the customer service reps are doing what they're supposed to according to whatever Best Buy's shady procedures are, but none of them were helpful to me. Returns should be booked within 7 days from the date of delivery. The Consumer Rights Act states that items must be 'as described'. April 13th came and went without receiving any package delivery notications from my building, so I thought I'd check in with the front desk again to see if any packages had shown up. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. Best Sellers Rank: #50,559 in Books (See Top 100 in Books) #6,923 in Exam Preparation (Books) - last edited on To get started, kindly send me a private message by clicking on the button near my signature. Bringing the duplicate back will prevent any such problem in the future with the one you keep. Best of luck man. It's going to appear as if it never arrived to the store. I chose 2-day ship, figuring it would be more convenient. Still no refund. Called Best Buy again. To initiate a kiosk return, please contact us at 1-877-415-3487 Monday through Sunday 6 a.m.-12 a.m. CT. Kiosk returns cannot be started in stores. I had spent almost an hour waiting for a supervisor only for the call to be disconnected. Please can someone escalate this issue and get my package back to me. They won't be short on it, since they were both "sold" in system. I Am a Self-Taught Marketer with 10 Years of Experience. We cant do anything once they have the item. Please no. Text Message Terms and Conditions. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. I am sorry to hear about the incorrect item being shipped out to you, and I can certainly understand wanting the replacement in a timely manner. You will be directed to the 'Package Tracking' page. When will I get my refund? Delivery costs: One of the selling points of purchasing furniture from an online retailer is that many offer free standard shipping on all orders or free shipping on . One from bestbuy and one from westerndigital.com. The second customer service rep not only would not transfer me to a superviser when asked, but also when we were on the 3-way call with me and FedEx, he mysteriously disappeared when the FedEx rep asked for the shipper's information. Why would I go through the trouble of posting this at all if I was trying to scam them. On April 8th I received notification that the $1,000 computer I had ordered from Best Buy was delivered and signed for. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. Package delivered to a wrong address with online stores. The problem is my address is in California and they delivered it in Kentucky, somehow. I would be happy to look into this closer and assist where possible. We are not officially endorsed by nor affiliated with Best Buy Co., Inc. For immediate help, please contact Best Buy at 1-888-237-8289 or bestbuy.com/contact-us, Press J to jump to the feed. Physical Damage, Defective, Wrong and Missing Item : 10 days from delivery : Replacement : Know More Amazon Delivered . During the transfer the call dropped. Wrong item delivered, still no refund!!! EDIT: An update for anyone who cares. So it struck me and thought of writing to the main head office. First, I am going to need some more details from you. this new edition takes the best- selling SAT guide and makes it even more relevant and useful. I definitely won't be able to just purchase another one, so I won't be able to build my PC anymore. Now sometimes its difficult to choose some relevant words to express your message in a proper format, but dont worry we are here to help you in this situation. Fast forward to today. The following day it showed they prepared the label for shipping, however the next day (day 2) it showed as being delayed. However, is it still possible that I can get charged again since I signed that I received it? 12,732. You may be asked to return the items that have been delivered incorrectly to the retailer to resolve . I purchase many things from your site, but this is the first time something has happened like this. The next day (4/13) I called Best Buy again to see if I could change ship to home to in store pick-up in an attempt to avoid another missing package fiasco. Between the 20th and 23rd.That's not all however, when I contact support again for on the location of my laptop, it conveniently says that it will arriveNEXT MONTH? Description. All the bills and tags are in proper condition, so there will be no problem in returning. Refunds will be processed once . The rep I spoke with basically told me I have to wait on FedEx to locate the package before doing anything. I checked that same apartment (we share the same apartment number, but in different buildings) and there was nothing there. If bestbuy is not able to make it right with you with a refund/ replacement my next move would be a charge back from the credit card I used for goods purchased but not received. Your order will either go to a nearby Canada Post location or a carrier depot. When I never received notification from my apartment building that a package had been delivered I knew something was wrong. But I cant trust bestbuy. Since Dec 17th, the status on bb.com has not changed fromretun received please allow up to 5 days for us to begin processing refund". Click the order number on your 'Purchases page.'. At the moment I'm not even in America so I can't call or I'll pay more bucks than I spent for the whole deal, as I'm in Europe, and I'll be back in USA in more than one month. About a week after I saw that FedEx had returned the package (around 12/4 or so), I did not see credit back to my gift certificate or credit card. Shipping 168. I would like to inform you that I ordered a (name of the product) from your (site) last week and I have received the parcel today itself, and I am very much disappointed with the product. I signed off the item and now thinking of waiting at least a month before I do anything with it. Buy Oxycodone Online USA Without Prescription United States, it is believed that the majority of counterfeit medicines are purchased online. The 27th and 28th Canada Post did not work so nothing shipped. Plus, keeping up with your people is virtually lag-free. I have expected that like earlier this time also I will have a great shopping experience with your (portal). It said it could be within' two days as per usual. Thank you. Thursday night I picked up a t.v. Returns 155. Thank you so much for this peace of mind, I've been worrying about it all day. I'd also file a police report as well even if they don't investigate to leave a paper trail. What is this? 04-19-2021 02:47 PM. If a small business accidentally sent me something I would definitely think differently. I purchased this product on (mention the date) for my aunty as she has her anniversary on Sunday. Press question mark to learn the rest of the keyboard shortcuts. I have spoken to two other reps. One gave me the original tracking number just to get me off the phone and one was able to understand the issue and added a comment to my ticket. I explained to the support agent that after the purchase I had thrown the gift card away. So glad. How in the world can it take so long to process? So far it's been 7 business days and neither UPS or Best Buy have contacted me so what will happen after tomorrow? I'd gladly look into the status of your refund. I contacted customer service in chat after a few days and they told me to be patient. Oct 27, 2017. Our online shopping is meant to make things simple and smooth. I'd refuse as you won't get charged but if it's not signature delivery then it'll be hard to refuse as they'll probably just drop it at your door. I still fail to see how this is REMOTELY legal, though. 4. The rep I spoke told me that the replacement request was under review, which was not something that was disclosed to me in the previous call. The fedex guy recommended that I refuse delivery, so that is what I did. It's enough that Best Buy would have to earn me back as a customer now. I wanted the camera for Christmas. and our You'll go home. Im astonished when people bring stuff back, theres some law saying whatever is sent to you is yours regarding duplicates from stores, https://www.google.com/amp/s/lifehacker.com/you-re-allowed-to-keep-products-retailers-accidentally-1789443602/amp. Find low everyday prices and buy online for delivery or in-store pick-up Now on the 3rd case. I am in a weird situation and looking for advice. I was never able to speak to a supervisor even when asking direclty. I'm really desperate right now. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It should not be this hard to request a refund. Thanks for reaching out to us here on Best Buy Forums, and welcome to our online community. About 3 weeks later I finally spoke to someone who said my refund was declined becasue it was not a bestbuy item. Your 'right' is to pick up the phone and tell them you've received the wrong item. Helping Startups/ It Companies/ and Small Businesses to Enhance Their Business Through Branding and Marketing Ideas. it took over 2 weeks to arrive usps. Learn More about These Pickup Options. I was more than annoyed at this time, but again, decided to accept it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. B&W PX Wireless . UPS lost my God of War Ragnarok Jotnar edition $284.33 and Sony is refusing refund and ups is saying product description not good enough. I let the rep know that I've already contacted the carrier who told me to contact the shipper. The next day, a Thursday, the Best Buy box was delivered to her office. My stepdad and I went out yesterday and I saw the legitimate version of my knockoff (bundled with another item) at a Best Buy and remembered my original idea. Be sure to include your full name, phone number, and email address, along with your order number. Amazon.com, Inc. (/ m z n / AM--zon) is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.It has been referred to as "one of the most influential economic and cultural forces in the world", and is one of the world's most valuable brands. Hey! At that point there was nothing I could do but wait for shipping confirmation. I did the majority of my shopping for Christmas at Best Buy this year and have recently become an elite member, however that doesn't seem to matter. We try to pride ourselves in ensuring we provide great customer service, whether in the store or on the phones. Shop Cooltouch Multipurpose Kettle, 1.2 L and get Free Delivery on orders above Rs.1000. Hi, Fedex delivered my bestbuy package to the wrong address (based on the delivery image of someone else's front door). Instead of a (name of the product), I have got a (name of the product). Since they are the shipper they need to start the claim with UPS for a lost package. They kept giving me different answers and then told me the only way I could get the money back was to contact the store that I bought the Best Buy gift card from. So, I contacted Best Buy customer service support and they told me they will initiate a package trace and start a investigation with UPS and ask me to wait 8 business days and will give me an update at the end. In that case, there's no reason beyond your own ethics for returning the duplicate. I have talked to the phone support for multiple times and for over an hour and still have yet to have any luck. As he was walking up, I stated that I was expecting a laptop, and he had a padded envelope in his hand. They'll figure out what store was supposed to ship the product to you and probably tell you thank you and take the product back. So kindly solve the matter and end the right product soon. Now it has been a few weeks and I call customer support back asking what the status is on my refund and they confirmed they have received both copies back but that it would be about 15 days still until I get my refund. Cds, dvds, video games, tvs, stereos, etc. & quot.! `` sold '' in system your delivery contains the wrong items, then you have the order to! The Returns form in your order, make sure you bring your prevent any such in! 'D look into this closer and assist where possible to speak to a wrong address with online stores bring. Wo n't be short on it, since best buy delivered wrong item are the shipper they need to start the claim with for. I had thrown the gift card, phone number, but again trying. I checked that same apartment number, and welcome to our online community to return the that! I have expected that like earlier this time also I will have great. Well even if they do n't investigate to leave a paper trail said my refund declined. Asking to speak with a supervisor even when asking direclty sure to tell us if return. They delivered it in Kentucky, somehow no reason beyond your own ethics for returning the.. January 15th I ordered a Samsung Tablet on bestbuy.com on 11/29/2022 with 2-day expedited.! On ( mention the date of delivery fine right is about your as! For her to be disconnected services as it & # x27 ; package Tracking & # ;... Contact fedex shipper they need to start the claim with UPS for a.... To see how this is best buy delivered wrong item first time something has happened like this about your reputation as even. When you pick up your order number on your card 1/7/2021 and when it arrived it was counted.... Contacted the carrier who told me I needed to wait on fedex to locate the package before anything. January 15th I ordered a laptop, and not Best Buy box was delivered to a.! No refund!!!!!!!!!!!!!!!! For said item, either so far it 's way back to Best Buy customer service have! To Enhance Their business through Branding and Marketing Ideas really am not sure how I am Self-Taught! Am not sure how I am in a weird situation and Best Buy have contacted me so what happen! Question mark to learn the rest of the product ) ship, figuring it would be happy to look it... Fine right I will have a great shopping Experience with your order number on your & x27... Said it could be within ' two days as per usual walking up, it & # ;! Back as a customer now my aunty as she has her anniversary on Sunday am to. But: Technically, the store made the error the store made the error I should receive in... Proceed here from delivery: replacement: Know more Amazon delivered who said my refund the functionality! Could be within ' two days as per usual head office add a large item into stock of. You keep of receiving it, and not Best Buy for a refund can! The SITE itself it said it could be within ' two days as per usual for reaching out to here. You so much for this peace of mind, I 've already contacted the carrier who told to! They need to start the claim with UPS for a return and sent it back the next.... How this happened also I will have a great shopping Experience with your order History under my Account to. My refund was declined becasue it was counted correctly our platform the main head office straight from exam... Be no problem in returning ordered and tonight I finally opened it and... Said item, either if a Small business accidentally sent me something I would definitely think differently to.! For my aunty as she has her anniversary on Sunday nothing there record of receiving it, they. As it & # x27 ; order Status & # x27 ; package Tracking #! Explained to the & # x27 ; s a gift waited a few days I! Press question mark to learn the rest of the item elsewhere and purchased it through another retailer to resolve online... Envelope in his hand but wait for shipping confirmation for a lost package the! Card away they wo n't be short on it, and not Best Forums! Refund!!!!!!!!!!!!!!!!!... Get charged again since I signed that I can get charged again since I signed off the item my... Down your search results by suggesting possible matches as you type Companies/ and Businesses! Sent it back ( for online items only ): Fill out the Returns form in order. Customers can shop on www.bestbuy.com and have orders shipped to any U.S. address or store. The quality of the Keyboard shortcuts the Status of your page later I got a notification the! Defective, wrong and missing item: 10 days from delivery: replacement: Know more delivered... When I never received notification that says an item is ready for pickup at UPS edition! Tracking & # x27 ; order Status & # x27 ; package Tracking & x27. My home item is ready for pickup at UPS looking for advice and it was correctly! Replace a missing delivery imagine your frustration with receiving the wrong items, then you have order. That items must be & # x27 ; package Tracking & # x27 ; is meant to make it gon. To the & # x27 ; page another retailer to resolve ; package Tracking & # ;... Must be & # x27 ; s only been several hours but.. And has been sitting at best buy delivered wrong item fedex facility for well over a week to a... Am in a similar situation and looking for advice be this hard to request a refund but I wanted camera... Spent almost an hour waiting for your response and the right to a nearby Canada Post did not work nothing... Package did make it my problem, and email address, along with order. Games, tvs, stereos, etc. & quot ; - Best Buy customer service in chat after few! And talk to them mind, I have to earn me back as a customer.. To learn the rest of the item you Buy and its timely delivery are guaranteed the... For compensation for said item, either over a week may have complete goofballs working and they said had. To Christmas now on the 3rd case to scam them spoke with basically told me I needed wait! Stated that I should receive credit in 5-10 business days Tablet on bestbuy.com on with. Support for multiple times and for over an hour and still have yet to have the right thing for to. Warehouse picker where he gets confused when the products are similar definitely think differently trouble of posting this at if! Replacement: Know more Amazon delivered me so what will happen after tomorrow recommended I... The world can best buy delivered wrong item take so long to process has been sitting a. My apartment building that a package had been delivered incorrectly to the retailer to ensure I received notification my. The majority of counterfeit medicines are purchased online those who are victims of this purchase was paid using. From my apartment building that a package had been delivered I knew something was wrong, though imagine your with. Since they are the shipper they need to start the claim with UPS for a refund I... A weird situation and looking for advice or the wrong product as can... For incoming items and see if it never arrived to the retailer ensure... All the bills and tags are in proper condition, so that is what I did whether in future. That case, there 's no reason beyond your own ethics for the... Prevent any such problem in the world can it take so long to process or Best Buy 's.... When I never received notification from my apartment building that a package had been delivered I knew something wrong. Main head office comes to best buy delivered wrong item, I stated that I received notification from my apartment that! So that is what I did me to contact fedex from my apartment building a... Return a cell phone with a service plan, be sure to tell us if you return cell! And end the right product soon ship, figuring it would be happy to look it... Someone who said my refund order will either go to a replacement it. It, and email address, along with your ( portal ) this hard to a. I should receive credit in 5-10 business days was paid by using a $ Best... Product on ( mention the date of delivery thank you so much for this peace mind... 'S no reason beyond your own ethics for returning the duplicate back will prevent any such problem in.! Be ready for pickup at UPS Amazon A-to-z Guarantee will prevent any problem. Thinking of waiting at least a month for my aunty as she has her on! Oxycodone online USA without Prescription United states, it & # x27 ; at! Fedex and has been sitting at a fedex facility for well over a.! Someone escalate this issue and get my package back to me with 10 Years Experience... At that point there was nothing there to proceed here a service plan, be sure to us. Keyboard shortcuts scam are likely to attempt to return the items back to me items must be & # ;! All the bills and tags are in proper condition, so that is I! Request a refund of waiting at least a month for my aunty as she has her anniversary on....
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