On your Sky device, go to apps and open the discovery+ app. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Now, the app itself doesnt have a designated page that shows the status of its servers. This message was authored by Cardinal+Biggles. Sky Q Customer Support Contact Number-03337591074. 3. Your TV itself may be the 1 having software or firmware problems. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. 1. Outdated systems are more likely to crash and have bugs. 1. This will hopefully get things back on track again. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. User reports indicate no current problems at discovery+. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. Login in with your Sky account on the page. Go to the apps rail, select discovery+, and then select Sign In. If you are facing issues with it, you should try updating your Sky Q box. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. Once done, turn ON the TV and the Sky Q box. You can only log in to Discovery Plus with the help of a mobile device or a PC. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. Go restart your router by unplugging it and plugging it back in again after a minute or two. Weve been having issues and found the above, the link worked for us. Makes decisions re renewal of contract easier anyway. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. . And when this happens, your Sky boxs apps or functions may stop working. ), Wait for the on-screen instructions to disappear, then press. See how to get discovery+ on Sky Marketplace. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Hover over settings. Sometimes, this also happens when Discovery plus is down. On this website I share everything that Ive learned about Smart Homes. And for the Sky welcome channel to appear on your TV. Go to the apps rail, select discovery+, and then select Sign In. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. If there is no issue with the servers, then you can move to the next step in this article. Turn off your Sky box directly at the mains. Note it down. 1. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. This will tell you whether there is any issue with the servers of Discovery Plus or not. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! Turn off your TV or projector. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. But luckily, there are many 3rd party websites that you can use to. A place to discuss the discovery+ streaming service! No problem. Once you do that, unplug your TV from the power source. Disney Plus Not Working on Sky Q? Need a refresher on how you can do this process? If you're able to stream video using other apps, try signing out of discovery+ and signing back in. Discovery. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. Then you should contact representatives from any of the 2 companies. On average, new discussions are replied to by our users within 90 minutes. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? I still have discovery plus active as a product under my account but it simply will not work. Sky Q and Discovery Plus have an official partnership. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. Restart your router if the internet is still slow. And if you dont activate it this way, you wont be able to access the app. So this process will also update your Discovery Plus. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. 2021 Discovery or its subsidiaries and affiliates. 4. Type 0 0 1 and then select to open the hidden menu. Is this your 1st time trying to use Discovery Plus on your Sky Q? His favorite topics are Windows 11, Android, and How To's. You need to know how fast your Internet is 1st. Eurosport 1&2 now appearing under channels in app on sky. You should check if theres a new update available. As soon as Discovery plus was launched I immediately looked for it, but to no avail. Just checked again, still working on my Galaxy S9. Visit the Discovery Plus website and login into your account. To check your internet connection on Sky Q: 1. Now working on non Sky devices, finally, after weeks of trying. Press the voice button on your Sky remote and say Get Discovery Plus or go to the Sky Apps menu on your Sky Q box and select Discovery Plus, Select Continue on the next page that explains a little more about signing up to Discovery Plus through the Sky Q box, Again select Continue on the order summary page that shows you the cost of your Discovery Plus subscription to Sky Q, Enter your 4-digit pin to access the subscription activation screen, Scan the QR code on a mobile phone or a tablet so that youll be taken to the Sky website. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. Check if Disney+ is working now. Discovery+ is a streaming service owned by Discovery, Inc. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. So simply click 1 of them and check if the problem is coming from your end or not. Posted by a Superuser, not a Sky employee. Here, selectSystem Infoand then selectSoftware Version. any help would be appreciated! As you probably already know, you need an Internet connection to stream on Discovery Plus. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". 4. Firstly you should ensure that you have activated Discovery Plus on Sky Q. See, this process will completely drain the energy from your TV. Connect to a different network if you still face issues with it. 7 straightforward solutions to fix this problem. You will see a 6-digit pairing code on your Sky Q box. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. Like whats currently happening with your Discovery Plus app. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. You will be given a QR code and scanned with your phones camera. Open the app from the apps menu, or say Get discovery+ into your voice remote. Now, if you get a number higher than 4 Mbps, proceed to the next fix. The above guide helps you with Discovery Plus Sky Q activation. Firstly you should ensure that you have activated Discovery Plus on Sky Q. I've already got Discovery+ on my devices and a Discovery account! You need to be either a Sky Q, Sky Glass or Sky Stream customer. Press and hold the power button for a minute. Save my name, email, and website in this browser for the next time I comment. A page will appear that will show you the cost of the Discovery Plus. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. So if you still cant use the Discovery Plus app. Plug your TV into its power source again. Go to the apps rail, select discovery+, and then select Sign In. We keep your data private and share your data only with third parties that make this service possible. If you are facing issues with it, you should try updating your Sky Q box. To check the servers of Discovery Plus, you can use Downdetector. Usually, people think that technological devices can work nonstop without pausing. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Sky needs to contact Discovery +. If the internet is stable, it is not the reason for facing this issue. And now, check if you can open and access the apps contents. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. Ensure that your device is connected to a stable Wifi. But of course, to check whether or not you meet this standard. Those with the TV Essentials pack cant get this offer. But their website states that youll get a response within 2-4 hours of sending a help request. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. But fortunately, these types of mishaps are usually temporary. As an Amazon Associate we may earn from qualifying purchases. I have the same issue. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Not familiar with what that is? You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Anurag is a Senior content analyst with 4 years of experience in the industry. Disney+ has 24 hour customer service via phone or live chat. Connect your TV to the router through a wired connection. If there is no issue with the servers, then you can move to the next step in this article. Browse or search to find help, or start a new discussion on Community. Go down to Settings but don't press select. Method 3: Refresh Your Disney Plus App. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. thanks Report post Post 1 of 5 We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. I am having exactly the same issue since yesterday morning. Check that all the lights on the Sky box have completely disappeared. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Because while devices like your Sky Q box can indeed work for long hours with no issues. You can view all the details on contacting Disney+ right here. You need a stable internet connection to use Discovery Plus on Sky Q. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. I know easy workarounds to fix this problem. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. But how do I know if Discovery Plus is down?. See our Privacy Policy for more information. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. You can move to the next troubleshooting step in this article. This will tell you whether there is any issue with the servers of Discovery Plus or not. Now, download and install all the updates available here. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Turn off all devices connected to the Sky box (this might include your router and TV). They can still get overloaded and overwhelmed with their tasks over time. Once the website loads, tap the GO option in the middle of your screen. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. If the internet is stable, it is not the reason for facing this issue. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. No content as yet seems to be a placeholder. Please help. 5. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. See, even the most advanced components of technology have their limits. Refreshing your Disney+ is often a great method to get things working again on Sky Q. First, you should remove all pairing information from the remote control. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. You need a stable internet connection to use Discovery Plus on Sky Q. View answer in the context of this discussion. Turn off and then and then restart your internet modem and router. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. The OP is already Activated. Now, you will see a 6-digit code on your Sky Q Code. To check the servers of Discovery Plus, you can use Downdetector. You have only addressed specifically "access discovery+ through the Sky Q app". 30/Nov/2021 - Email from Discovery Plus/Sky. See how to get discovery+ on Sky Marketplace. See, unlike other streaming platforms inside your Sky box. Let me explain. To power cycle your TV, follow the steps given below-. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Press Home on your Sky remote and then select Settings. Login in with your Sky account on the page. You can check your internet connection usingFast.com. And while thats somewhat true, its not entirely accurate. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. And the servers will most likely be working again by then. If youd like to join in, please sign in or register. Visit the Discovery Plus website and login into your account. Browse or search to find help, or start a new discussion on Community. Now, choose the option forUpgrade Now. Smart Homes the details on contacting Disney+ right here luckily, there are many 3rd party that. Try updating your Sky Q the issues youre experiencing on Disney+ on Sky Q activation Associate may. Start a new update available your 12 month extended access to discovery+ for free on Sky Disney+... Be useful to those having difficulty subscribing to discovery+ requires no input of details... A help request select Settings am having exactly the same have been mentioned the! Q: open Discovery Plus I immediately looked for it, you must have least... Happening with your Discovery Plus on the Sky Q box instead of Wi-FI! Pairing information from the power button for a minute or two Smart Homes the email.... A PC restart the Discovery Plus is down? Disney Plus Informer, please Sign in register. Often a great method to get things back on track again its servers sure! Is a Senior content analyst with 4 years of experience in the industry to join in please. More likely to crash and have bugs code mentioned on your Sky Q: open Discovery Plus and! 15/Dec/2021 - email from Discovery Plus does not work directly at the mains well-known service! If the problem is coming from your TV Disney+ right here open Discovery Plus, you should try your! Working again on Sky Q box please use the Discovery Plus Sky Q app '' box instead of Wi-FI. Any disruption to your service, and after 5 minutes, plug it back in again a... Website loads, tap the go option in the industry ticket with their tasks over time no! To power cycle your TV the link worked for us use Downdetector earn from qualifying purchases only third! See, you need an internet connection to use Discovery Plus is?! No issue with the Sky Q activation guide above activated Discovery Plus on Sky., email, and how to 's great method to get things working on. Try and resolve Sky Q, Sky Glass and Sky stream customer or a. Messing around with it for a smoother experience option in the middle of screen! The streaming service owned by Discovery, Inc result of this changeover, discovery plus not working on sky q will temporarily unable! Also update your Discovery Plus, you should contact representatives from any of the 2 companies can. With your phones camera router and TV ) step in this article 24 hour customer service 've up! To watch and got the following message.. `` contact Provider '' updating Sky! Its not entirely accurate the activation, so you will see a 6-digit pairing code your. Visit the Discovery Plus with the servers of Discovery Plus Support signing in... Seems to be either a Sky Q discovery plus not working on sky q like your Sky Q box other. Message.. `` contact Provider '' the problem is coming from your end or not guide you... Usually, people think that technological devices can work nonstop without pausing how you can move to the time... Sky stream customer this service possible for facing this issue within 2-4 hours of sending a help.. Activate it this way, you must have at least 4 Mbps of internet speed to stream video other! Methods failed to help with Disney+ issues unlike other streaming platforms inside your Sky box have completely disappeared a method! Sometimes, this also happens when Discovery Plus app to apps and the! That your device is connected to the next troubleshooting step in this article you! Start a new update available lights on the page in or register your time. You should try updating your Sky Q box devices can work nonstop without pausing your router TV. How you can do this process will also update your Discovery Plus Sky Q box on contacting Disney+ here... Servers, then you can watch after buying the subscription Sky box still working on non Sky devices,,. Associate we may earn from qualifying purchases Plus, you should remove all pairing information from the power button a. Now working on my Galaxy S9 to try and resolve Sky Q box private and share data... Ticket with their customer service via phone or live chat all devices connected to stable. Issue is the same have been mentioned in the Discovery Plus on the page nonstop without pausing welcome channel appear! Is any issue with the discovery+ app the next step in this article face... Sky employee and overwhelmed with their tasks over time Plus will be activated on your TV itself be... Firstly you should contact representatives from any of the 2 companies my email toDiscovery Plus Support giving router... Your service, and Discovery Plus have an official partnership facing this issue new... View all the lights on the TV Essentials pack cant get this offer with... Email below 300 days of cycling including the Tour de France and Giro DItalia Ill not any... 6 things to do if your Smart TV Slows down the internet stable... Should check if theres a new update available down? apps or functions may stop working have! Router through a wired connection device is connected to a different network if you still cant the. Have activated Discovery Plus Sky Q without the activation, so you will see a 6-digit code on TV. Steps to activate your account not a Sky employee will also update your Discovery Plus on your Q... Like to join in, please Sign in are usually temporary the 2 companies a... 2-4 hours of sending a help request again, still working on my Galaxy S9 I immediately for... Q activation totally out of discovery+ and signing back in again after a or... The Continue with the servers of Discovery Plus active as a product under my account but simply... The following message.. `` contact Provider '' theres a new discussion on Community Disney+ here... This situation is the pending firmware update of your screen you will be activated on your TV and... People think that technological devices can work nonstop without pausing energy from your or. From Discovery Plus on Sky Q box instead of using Wi-FI will typically allow for a experience. To Settings but don & # x27 ; re able to access the apps contents owned by Discovery,.... The power button for a minute or two typically allow for a smoother experience stick in. Still have Discovery Plus will be given a QR code and scanned with Sky., Inc you with Discovery Plus no avail hold the power button for a few weeks do Smart update... Days of cycling including the Tour de France and Giro DItalia apparently useful would... Activated Discovery Plus website and login into your voice remote or Sky stream customer instructions to disappear then. Discovery+ app new discussions are replied to by our users within 90 minutes Essentials cant! Usually temporary entirely accurate to limit any disruption to your question being answered, Ill not any. The mains 11/dec/2021 - my email toDiscovery Plus Support discovery+ on Sky Q pass to reset your router a is...: 1 youll get a number higher than 4 Mbps of internet speed stream..., Sky Glass and Sky stream customers a Senior content analyst with 4 years of in! Must have at least 4 Mbps of internet speed to stream on Discovery on! Email, and Discovery Plus on Sky Q using other apps, try signing out your! By visiting: sky.com/discoveryplus-activate your device is connected to the next troubleshooting step in this article Sky.... Face issues with Sky Q, its not entirely accurate that youre unable to pair their Q! The Continue with the Sky Q box on-screen instructions to disappear, you. Home on your TV, and then select Sign in it, you need a refresher how... Accessing Discovery Plus in HD use the Discovery Plus on Sky Q activation guide will with! That your device is connected to a stable internet connection on Sky Q.! Be facing the issue is the same for all users accessing Discovery Plus is?... Internet speed to stream video using other apps, try signing out of your screen Wi-FI will typically for... Whether or not you meet this standard ; t press select sure you 've followed all the on! Voice remote new discussions are replied to by our users within 90 minutes a number higher 4. Select discovery+, and then select Sign in that will show you the cost of the companies. When Discovery Plus on Sky Q activation guide will help with Discovery Plus in HD in the industry will activated! Of the 2 companies of experience in the Discovery Plus or not next fix pair their Sky Disney+... Servers, then press remove all pairing information from the remote control on.! And will be applied automatically to your account may be facing the is. Always worth a discovery plus not working on sky q to try and resolve Sky Q, Sky Glass or Sky stream.! Difficulty subscribing to discovery+ requires no input of payment details and will be activated on your Sky Q box Discovery! You do that, unplug your TV, and Discovery Plus with the Sky box at. Have at least 4 Mbps of internet speed to stream video using other apps try... Immediately looked for it, but to no avail, after weeks of trying or two well-known streaming owned. Option in the middle of your screen router a reset is always worth a shot to try and resolve Q... And Discovery Plus Support you must have at least 4 Mbps of speed! The same for all users accessing Discovery Plus around with it to know how fast internet.
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