B) Providing key information at the top of a record page. A: Allows you to control access to Chatter using profiles or permission sets Lookup relationships cannot be many-to-many, An Account can be related to one or many contacts C) Your org's custom objects. C.A console available on the Salesforce platform A.Add users and set up security Get started for free! When someone posts. A) Web tabs. Who should be on your personal Default Account Team? - Click the desired step on the Path, then click "Mark Current Status" Diverse teams are more productive and perform better; Greater opportunity for personal and professional growth; Challenges: Colleagues from some cultures may be less likely to let their voices be heard; Integration across multicultural teams can be difficult in the face of prejudice or negative cultural stereotypes - Custom actions invoke Lightning components, flows, Visualforce pages, or canvas apps that let users interact with or create records that have a relationship to an object record. For example, record-level access allows interviewers to see and edit their own reviews, without exposing the reviews of other interviewers. A collection of tabs made visible to certain profiles. B. Parintins: 20.1. When you're getting started with AppExchange, a best practice is to: Develop a plan, including budget, timing and key department use cases. When you create an external lookup relationship field the standard External ID field on the parent external object is matched against the values of the child's external lookup relationship field. What's a good way to optimize an app for your users? The mini page layout controls the fields that are displayed when hovering over a record, What can be displayed in a related list controlled and the page layout, Fields displayed, sort order, and buttons in a related list can be controlled in the page layout, You should only convert custom fields for which no doubt exists or you risk losing your data, A. C) First customize the action in the action layout editor. - View information about your users, - Manage who can see what with user profiles What kind of information can you see with the built-in Campaign reports? B) Apply a compact layout to a different object. The four steps for creating custom fields are? The best solution for an employee with poor self-awareness is often to have a private conversation. If you're doing business with a single person, like a solo contractor or an individual consumer, you use a special account type called a person account. Write the balanced equation for this reaction. You and your team figure that if you can't beat the Internet, you should try to capitalize upon it. They share information, tips, or contacts that help close a deal. What do master-detail relationships do? (They burn!) C:Should use a launch date during busy times to ensure quick adoption What does what can you expect expression mean? D.Insights Which of the following is the best advice when traveling to and arriving at your interview? Track different details for different kinds of campaigns. An indirect lookup relationship links a child external object to a parent standard or custom object. C) Should use a launch date during busy times to ensure quick adoption. D.Select a case from the Cases tab, and click Update. C) Add fields, but they must be the record's required fields. What can you do with Salesforce campaigns? A.Improve response times with live chat. - Send Email actions, available only on cases, give users access to a simplified version of the Case Feed Email action in the Salesforce mobile app. A) Should include advertising and explaining Chatter to your users so they get excited about what's coming. In this type of relationship, one object is the master and another is the detail. Job design and motivation (Connect, Perform) Use your knowledge of what motivates employees to complete the sentence. A) Shows items as icons for easy recognition. How do detail and subdetails records inherit security settings and permissions? Custom object picklist fields can be controlling or depending Guided setup flows, Service metrics, Recommended setup, setup tree. An Opportunity can be related to only one Account Validation rules verify that data entered by users in records meets the standards you specify before they can save it. However, it also behaves as a master-detail relationship since deleting an account record deletes all the related opportunities, An account can be related to one or many cases, and a case can be related to only one account Deleting fields False, the child object (the one with the lookup) inherits the sharing and security settings of the parent object and has no settings of its own. - See which apps are visible in Lightning Experience (2). To see a customer, object specific action on the pallet of the page layout editor: A. Click layout properties on the page layout editor Through related lists on the page layout. Master-detail Relationship. B.Add channels so that your team can respond to customers. Apps A.Select a case from the Cases tab, and share a post. Enter details You can do things like add business hours, change your locale, and view your org's history. - Visualforce tabs What is the distribution of a random variable? When you create an indirect lookup relationship field on an external object. Profiles determine what users can do in Salesforce. D) Making it fast and easy to interact with information in your organization. External object field values come from an external data source. D) Makes it easy for your users to access data stored in a custom object. B) Doesn't require communicating with your users since Chatter is so intuitive and easy to use. - Create one or more users. The 'Question' action is automatically added to the global publisher layout. B) A custom layout for creating pages in Salesforce1 and Lightning Experience. Opportunities are past or pending sales for an account that you want to work and/or track. B: Doesn't require communicating with your users since Chatter is so intuitive and easy to use D) You can use object-specific actions wherever actions are supported in Salesforce. Use global actions to let users log call details, create or update records, or send email, all without leaving the page they're on. Where can you find the built-in campaigns reports? (c) Why do you think it is important to consider water flow patterns before constructing a mine or an oil refinery in an area? What happens if you delete a master record? Related lists make it easy to find and manage related information. C.Shadow your execs for a day Gmail and Office 365 handle email deliverability and compliance. To change the content of the fields on a related or detail page, you can click Edit (3). All unifying information about a customer is stored on a case, including account, contact, product, and history data so that anyone on your service team can jump in to help, Allows agents to respond to cases regardless if they arrived by email, phone call, web chat, social media, or text message, When a case arrives it can be automatically routed to the right people to match any custom workflow you have set up for your team, Find, share and store articles or answers related to cases to speed up service, You can access information about cases such as response time, resolution times, and overall service health, You can see service cloud on the mobile platform, What is the Service Cloud? Lookup Relationship Yikes! a. Changing from check box or From auto number will also result in data loss, Pre-defined list of values where users can select from. B) Is a container for a set of items and functionality. What is used to view the data model as well as create objects, fields, and relationships quickly? b. Proposed by Richard Hackman and Greg Oldham, states that work has five core dimensions that impact autonomy, and feedback. This problem has been solved! And a look-up relationship can be one-to-one or one-to-many. What can you build with the Lightning Components framework? Provide reports that show: - Tool for troubleshooting org configuration issues, - See 6 months of login history for your org A.They form long-term relationships with customers B.They share information, tips, or contacts that help close a deal C.They split credit equally on every opportunity D.B and C B. Find and create gamified quizzes, lessons, presentations, and flashcards for students, employees, and everyone else. A) Choose which user profiles see your compact layout. False this field is not displayed on the record detail page, but the ID can be found in the URL. Project teams do the work of the project. True or False, False. This internal corporate social network makes it easier for employees to collaborate on sales opportunities, service cases, campaigns, and projects with embedded apps and custom actions, Eliminate redundancy when reps sync contacts, events, and tasks between Microsoft email and Salesforce, Streamline email correspondence by letting your sales reps connect their Gmail or Office 365 account to Salesforce. What are the types of relationships that Salesforce supports? - Unknown function, Calculate values from a set of related records. Administer Opportunity Splits Make it easy for your sales reps to collaborate and share opportunity revenue by enabling opportunity splits and customizing them for your business process. Contains related lists, which are lists of other records that are associated with the record you're viewing. D.A feed to track customers in Lightning, An easy-to-use customer service application, What are key benefits of the Lightning Service Console? The child object has its own sharing and security settings. D. Select quick actions in the list of element types. Automatically escalate cases to the right people when the cases aren't solved by a certain time, Case Management Tools - Auto-response Rules, Automatically send personalized email responses to customers based on each case's details, Sends email traffic outside of your network's firewalls. D.Service metrics and setup flows. Salesforce integrated email. Restrict users from selecting files from their computer C) Select which compact layout to use as the primary layout for an object. True or false: The Owner field on the detail and subdetail records isn't available and is automatically set to the owner of the master record. D) A page you can access via a customer community. C.You can assign leads and contacts to more than one campaign at a time. What happens if you delete a detail record? What type of layout controls the fields that are displayed when hovering over a record? Recruiters can't see candidate records they don't own because recruiters are all at the same level in the role hierarchy. Pick list that has its values filtered by the value selected in the controlling field is called what? Field history tracking can be set B.Create a case and contact, then click Save. Which is not a valid way to update the status of a lead? Actions on a Lightning Page allow you to: - Who needs coaching, What feature helps new reps get up to speed with your company's sales processes? Universal Containers uses a private data access model. - Update a Record actions make it easy for users to edit records. C.Preconfigured pages and productivity tools for service B. Up to 200 custom objects can be created in the enterprise edition and up till 2000 and unlimited and performance edition. - Maintain active ownership Comments. If you decide to try your hand at programmatic development, Platform Tools is where you manage your code as well. 1. 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